Sterling McCall Honda
Kingwood, TX
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Great service! ! The Avisor Juan Vivar take care of my Honda civic. Awesome place to make maintenance services ! Thank you Group 1 Honda Kingwood. ! The Avisor Juan Vivar take care of my Honda civic. Awesome place to make maintenance services ! Thank you Group 1 Honda Kingwood. More
I have been going to this location for maintenance on my vehicle since I got however on 05/29:2026 I went in for an oil change and tire rotation about 5pm there were two other people in the waiting area for vehicle since I got however on 05/29:2026 I went in for an oil change and tire rotation about 5pm there were two other people in the waiting area for whatever reason my oil change took two hours I paid for my service and proceeded to my vehicle I noticed it hadn’t been washed which I usually receive a complimentary car wash when I arrived home I noticed my tires hadn’t been rotated (the wheel lock had never been touched and there is a particular scrape mark on my rear wheel on the passenger side) I’ll be contacting the dealership on Monday morning at this point I’m not even sure if my oil was changed I’m I’m usually highly satisfied with the service but this time I am very disappointed if they were short staffed and needed additional time I could’ve left my vehicle overnight and picked it up the following day More
The service advisor team did a great job in servicing my Pilot during a very busy time. I was kept informed and was provided a loaner during the time of service. The service drive manager and service direct Pilot during a very busy time. I was kept informed and was provided a loaner during the time of service. The service drive manager and service director were great in making sure things were moving forward. More
Everyone is so professional, from the time I'm greeted at my vehicle and the salesperson lesson to my concerns, to the technician explaining the recommendations for my ridgeline. The prices are very reasonab my vehicle and the salesperson lesson to my concerns, to the technician explaining the recommendations for my ridgeline. The prices are very reasonable. Sterling McCall Honda is a great place to get your automobile needs addressed. More
Bad and poor quality service. Regret maintaining my Odyssey thru them. They don’t do a thorough job. They miss something and use that to fleece the customer for their mistakes. Regret maintaining my Odyssey thru them. They don’t do a thorough job. They miss something and use that to fleece the customer for their mistakes. More
Customer service is excellent! I called their phone number to make an appointment, set an appointment date and then received timely text message reminders for my appointment. I s I called their phone number to make an appointment, set an appointment date and then received timely text message reminders for my appointment. I scheduled my CRV for an oil change and tire rotation. At the appointment time, I was greeted by Max, he proceeded to process my CRV for the service work. Throughout the service process I was bled to track the progress nd also received an alert update regarding the inspection of my CRV. You can approve or decline my or all of the additional recommendations for work. NO PRESSURE! I was told the process would take about 1.5 hours to complete. They finished in 1.25 hours and they even wasted and vacuumed the CRV. The final result and price was as quoted…no surprises! Will continue to give them my patronage. More


