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Sterling McCall Honda

Kingwood, TX

4.8
1,289 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 1,289 reviews

June 04, 2026

Good. Customer service. Fixed the problem fast . Reasonable price. Good communication. I will recommend this Honda. More

by rfranz619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 05, 2026 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2026

Great service! ! The Avisor Juan Vivar take care of my Honda civic. Awesome place to make maintenance services ! Thank you Group 1 Honda Kingwood. More

by eddymar1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Vivar
Jun 04, 2026 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2026

I have been going to this location for maintenance on my vehicle since I got however on 05/29:2026 I went in for an oil change and tire rotation about 5pm there were two other people in the waiting area for More

by Accord Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of the employees name
Jun 02, 2026 -

Sterling McCall Honda responded

Thank you for taking the time to share your feedback. I am sorry to hear that your recent visit did not meet the expectations you have come to expect from our team. I understand your concerns regarding the length of your visit, the vehicle wash, and the tire rotation. Without reviewing the repair order and speaking with you directly, I am unable to verify the details of your service at this time. However, I would appreciate the opportunity to look into your concerns further and review the visit with our team. Please contact me directly at your convenience so I can gather additional information and investigate the matter thoroughly. We value your business and the trust you have placed in us over the years, and I would welcome the opportunity to address your concerns personally. Thank you again for bringing this to our attention, and I look forward to speaking with you. Joseph Aguirre Service Director Direct: 281-915-6353

May 29, 2026

The service advisor team did a great job in servicing my Pilot during a very busy time. I was kept informed and was provided a loaner during the time of service. The service drive manager and service direct More

by CBurgos
Recommend Dealer
Yes
Employees Worked With
Keisha Clark, Joseph Aguirre, Frank Isede, Kim Eddy
May 30, 2026 -

Sterling McCall Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Everyone is so professional, from the time I'm greeted at my vehicle and the salesperson lesson to my concerns, to the technician explaining the recommendations for my ridgeline. The prices are very reasonab More

by orangesunset6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
May 30, 2026 -

Sterling McCall Honda responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2026

I love this service department! Max one of the service advisor is the best! Have been my service go to for about 8yrs now More

by Tifnik23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
May 30, 2026 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

Received great service and everything was done in a timely manner. Good customer service experience. More

by nubianwll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 28, 2026 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 24, 2026

Good service. I really appreciate it that I got my car back washed and vacuum cleaned. More

by hmlin200811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher El
May 25, 2026 -

Sterling McCall Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2026

Bad and poor quality service. Regret maintaining my Odyssey thru them. They don’t do a thorough job. They miss something and use that to fleece the customer for their mistakes. More

by siva_777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
May 27, 2026 -

Sterling McCall Honda responded

Thank you for your feedback. I recently tried reaching out and left a voicemail, as I was disappointed to read your review. We have serviced your 2014 Odyssey for quite some time, and I always felt we had maintained a transparent and trusting relationship throughout your visits with us. I apologize if there was any misunderstanding or if we failed to meet your expectations during your most recent visit. Providing clear communication, thorough inspections, and quality workmanship is always our goal. I would appreciate the opportunity to speak with you directly so I can better understand your concerns and review the situation further. Please feel free to contact me at your convenience at 281-915-6353 or josephaguirre@group1auto.com. Thank you again for your business and many years of trust in our team. Joseph Aguirre Service Director

May 21, 2026

Customer service is excellent! I called their phone number to make an appointment, set an appointment date and then received timely text message reminders for my appointment. I s More

by gbuonviri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max rate five stars
May 23, 2026 -

Sterling McCall Honda responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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