Sterling McCall Honda

My experience at Sterling McCall Honda was great. Typically, i dread coming into the dealership and waiting hours for my car to get maintenance. However, today’s experience was different, the wait ti Typically, i dread coming into the dealership and waiting hours for my car to get maintenance. However, today’s experience was different, the wait time was less than usual and the advisors were very kind. More

The service advisor was very courteous,and I was explained about existing problems and was advised to bring my vehicle back in,so that my issues can be resolved..Alex was very helpful. explained about existing problems and was advised to bring my vehicle back in,so that my issues can be resolved..Alex was very helpful. More

Alejandro was very helpful, him and his boss got me a car in an hour. in an hour. More

I loved dealing with the staff at this dealership. Always a great experience! They are so efficient and thorough. Daniel was so helpful in getting the correct diagnosis for my vehicle and getting me g Always a great experience! They are so efficient and thorough. Daniel was so helpful in getting the correct diagnosis for my vehicle and getting me going again. Thank you Daniel and the Honda team! Great work! More

The service dept initial personal contact (female) was very rude to my wife. We called and made an appointment and then was told that’s is on the dealer side. It clearly say to make service appointment very rude to my wife. We called and made an appointment and then was told that’s is on the dealer side. It clearly say to make service appointment dial Xx. Overall very unprofessional. We have been getting our Honda products serviced at this dealer for over 11 years and bought 4 vehicles from them. Never again I’ll drive to another dealer before ever setting foot in their lot to buy a car. Customer service sucks. More

Carolina Rascon is an ultimate professional. She took great care of me and you are fortunate to have her as an employee representing your dealership She took great care of me and you are fortunate to have her as an employee representing your dealership More

My Experience at Sterling McCall/Kingwood was Great! My service advisor Carlo Balite was very nice and professional. I highly recommend this location. My service advisor Carlo Balite was very nice and professional. I highly recommend this location. More

Great salesman. Thanks Rogelio Castro. Treated my wife and I like VIP members. He takes his time with us and pressed us for a sale. Thanks Rogelio Castro. Treated my wife and I like VIP members. He takes his time with us and pressed us for a sale. More

Scott , the technician , was very knowledgeable and kind . I appreciate him and the service technician that rang my purchase up was very nice also . Thank you ! . I appreciate him and the service technician that rang my purchase up was very nice also . Thank you ! More

This survey should not havr be sent to me since my wife initiated the call and appointment using her information. She was glad she passed the inspection, but the paperwork received was vague especially initiated the call and appointment using her information. She was glad she passed the inspection, but the paperwork received was vague especially the Multi Point Inspection. The MPI form was sitting on the passenger seat and no explanation was read regarding the inspection. The area's of the form were all blank except the "under hood" section. No body (service adivsor) escorted my wife to her car to make sure all was acceptable. When I asked her about the MPI we had to look at the form since nothing was explained and nothing was on the form....lol. More