Sterling McCall Honda
Kingwood, TX
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Dont stand behind defects in service department Brought my car to Sterling McCall Honda after the Glass sunroof spontaneously exploded. Nothing has hit it and there weren’t any issues with it. In l Brought my car to Sterling McCall Honda after the Glass sunroof spontaneously exploded. Nothing has hit it and there weren’t any issues with it. In looking this problem online others have had this problem too and it is attributed to either a manufacturing error in the safety glasses or a problem when it was installed too tightly. This dealership knows of this issue and kind of shrugged their shoulders and won’t take care of it. They want you to submit it to your own insurance even though it’s through no fault of yours or anyone else’s except theirs. I was about to go buy a Honda Pilot for myself. I will not buy from a dealership that won’t stand behind a defect in its own vehicles. More
Excellent customer sevice Great staff! Very professional and friendly! The people treat you very special and always accommodating to all my questions. Their service is also spe Great staff! Very professional and friendly! The people treat you very special and always accommodating to all my questions. Their service is also speedy with very minimal waiting time More
Honda Accord Robert was very courteous and knowledgeable very good salesman . He went above and beyond to help us. I would recommend the dealership to my friends. Robert was very courteous and knowledgeable very good salesman . He went above and beyond to help us. I would recommend the dealership to my friends. More
Awesome Service From the moment I walked in the door and was greeted with expert service from all associates. I will continue to have all service work done with your From the moment I walked in the door and was greeted with expert service from all associates. I will continue to have all service work done with your company. More
Fast and Efficient Excellent, fast service. This is my favorite place to get an oil change. I feel like they are really trying to make the customer experience excellent. Excellent, fast service. This is my favorite place to get an oil change. I feel like they are really trying to make the customer experience excellent. More
Great Service Manager No matter what we take our car in for, the service manager Steve Fishel always takes care to make sure our experience is a good one. He works with yo No matter what we take our car in for, the service manager Steve Fishel always takes care to make sure our experience is a good one. He works with you to resolve any service issues you have. More
Car seevice Great experience- told me what I needed and what could wait. Shirt wait time. Reviewed my additional concerns and offered to help in future by providi Great experience- told me what I needed and what could wait. Shirt wait time. Reviewed my additional concerns and offered to help in future by providing direct number. More
Oil change, tire rotation and wiper replacement Atmosphere was good, staff was friendly and the work was completed within the expected time. Work include an inspection of brakes etc. and a wash and Atmosphere was good, staff was friendly and the work was completed within the expected time. Work include an inspection of brakes etc. and a wash and vacuum. Was very pleasantly surprised by the first time service discounts. More
Friendly and knowledgeable Gabriel was very helpful in selecting my car. He new his cars very well and he was very friendly. I purchased the car that same day. Gabriel was very helpful in selecting my car. He new his cars very well and he was very friendly. I purchased the car that same day. More
Great Dealership Great service & sales. Salesman & finance gave us all options & let us decide with no pressure from them. They made sure we knew about the features Great service & sales. Salesman & finance gave us all options & let us decide with no pressure from them. They made sure we knew about the features and how to use them. Third car Friday m this dealership since June 2016. More