Sterling McCall Honda
Kingwood, TX
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Great experience at Sterling McCall Honda! ! My sales rep was fast efficient and got me exactly where I wanted to be as far as payments and pricing! Great work all around! ! My sales rep was fast efficient and got me exactly where I wanted to be as far as payments and pricing! Great work all around! More
Terrible! ! Called to inquire about the availability of a used vehicle and then showed up 30 minutes later to test drive. At the end of the test drive I was t ! Called to inquire about the availability of a used vehicle and then showed up 30 minutes later to test drive. At the end of the test drive I was told there was someone else at the dealership that was interested in the vehicle. I was told that I had first option to purchase but only if I financed the vehicle through them. I had previously explained that I had financing pre-approved through my bank already and was prepared to do business immediately. The sales manager, Bryan Vazquez, instructed the sales person to tell me that I could finance through them and refinance through my bank at a later date, otherwise they would not sell me the car! This dealer would prefer that you show up uninformed and unprepared so that they can prey on you with inflated interest rates. Again...terrible... More
I just purchased a beautiful pre-owned F150 truck from Sterling McCall Honda! I live in Pensacola, Florida, and was shopping the southeast. Working with Julie Barnachea, who is absolutely fantastic, I str Sterling McCall Honda! I live in Pensacola, Florida, and was shopping the southeast. Working with Julie Barnachea, who is absolutely fantastic, I struck the perfect deal! She worked with their finance specialist, Ryan, who was also terrific, and once everything was in place I flew into Houston and drive the truck back to Pensacola... Whew! What a day! But well worth it. Thanks again Julie and Ryan!! More
I was in the process of buying a vehicle and the sold it out from under me. Worst experience ever from the sales person to the finance manager to the General Manager. There are better places to buy a vehicl out from under me. Worst experience ever from the sales person to the finance manager to the General Manager. There are better places to buy a vehicle. I really feel like I was done wrong in this deal. More
They we’re awesome and worked with me on everything. My salesman Gus Bauer was very helpful and he listened to me and he worked with me on getting the best price and getting me into the car I wanted My salesman Gus Bauer was very helpful and he listened to me and he worked with me on getting the best price and getting me into the car I wanted More
Finance- Joseph Boguhet, Problem, presents paperwork in a deceptive fashion, results are that you have product that he presents as included but never tells you that he has overcharged you, even though asked deceptive fashion, results are that you have product that he presents as included but never tells you that he has overcharged you, even though asked on 3 occasions if I was paying for products that he discussed and told no it was included. WHICH makes it sound like $0 to me. Later on discovered I paid over $3300. RATING: DECEPTIVE! More
Very manipulative people Con artist comes to mind. I'm Very manipulative people Con artist comes to mind. I'm not happy with the deal we have on our truck at all!!! Very manipulative people Con artist comes to mind. I'm not happy with the deal we have on our truck at all!!! More
this dealer sucks they do not know what the word honest means/ my daughter and I bought a used 209 Toyota camry from their used car back in auguest2021 it had a bad crack in the windshield that they said t means/ my daughter and I bought a used 209 Toyota camry from their used car back in auguest2021 it had a bad crack in the windshield that they said they would replace it but had to order it and they would let me know when to come in to get it replaced. I have called several times and talked with the use car manager, the salesperson, and the repair manager.I was told that the windshield was ordered and they would let me know when it would come in. I have several texts messages telling me that they would replace it, but here in is November 2021 and still no wind shield. It is a fact that they all lied to me and had on intention of replacing the windshield If you do business with these people be careful causes their word does not mean a think. They will; lie to you ever time you call. I don't think they deserve one star cause their customer services sucks. They are so dishonest I am 78 years old and a disabled veteran and in my lifetime I have bought four new cars and three used ones and I have never been treated like I was at this dealership. last call i made was to Jeffry Rodgers who was supposed to check on on it an call me right back, but in fact he lied to me cause he never did call me back. I will follow up on this and file a law suit in small clams court and with the Better, as well as with the consumer protection office in Harris county More