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Sterling McCall Honda

Kingwood, TX

4.7
703 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 703 reviews

November 18, 2022

Great experience at Sterling McCall Honda! ! My sales rep was fast efficient and got me exactly where I wanted to be as far as payments and pricing! Great work all around! More

by jeremyhays1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Davis
Nov 23, 2022 -

Sterling McCall Honda responded

Thank you Jeremy for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

October 06, 2022

Terrible! ! Called to inquire about the availability of a used vehicle and then showed up 30 minutes later to test drive. At the end of the test drive I was t More

by RyanR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brayan Vasquez
Oct 10, 2022 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Paul Christian the General Sales Manager will be reaching out to you soon to assist.

August 30, 2022

I just purchased a beautiful pre-owned F150 truck from Sterling McCall Honda! I live in Pensacola, Florida, and was shopping the southeast. Working with Julie Barnachea, who is absolutely fantastic, I str More

by Midoni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Barnachea... 5 Stars! 🌟🌟🌟🌟🌟
Aug 31, 2022 -

Sterling McCall Honda responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

August 09, 2022

I was in the process of buying a vehicle and the sold it out from under me. Worst experience ever from the sales person to the finance manager to the General Manager. There are better places to buy a vehicl More

by txk911
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sara kim
Aug 10, 2022 -

Sterling McCall Honda responded

We are sorry for the inconvenience we may have caused. We know that you were working towards purchasing the Lexus from us and that the vehicle was sold before your transaction was completed. When you told our finance department that you would “let us know” we could only assume that you were not ready to move forward with the deal. Again we apologize for any inconvenience we have caused you and would like to find a replacement vehicle for you. Please let me know if I can assist. Kim Eddy General Manager keddy@Sterlingmccallhonda.com

July 01, 2022

I was able to get my issues taking care of when I spoke with Frank very nice and professional More

by tashaday63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan Savell, Frank Isede
Jul 07, 2022 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Frank Isede the Pre Owned Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.

May 23, 2022

Is the worst service ever I took my vehicle 3 times still have the same problem More

by ninfa_alvarez1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rafael
Jun 09, 2022 -

Sterling McCall Honda responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. The CR-V center console does not lock into place and is how Honda designed the center console. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Keegan Savell General Manager

May 19, 2022

They we’re awesome and worked with me on everything. My salesman Gus Bauer was very helpful and he listened to me and he worked with me on getting the best price and getting me into the car I wanted More

by glenys.odaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Bauer, Frank Isede
May 23, 2022 -

Sterling McCall Honda responded

Thank you for the review! We are very happy to hear that Gus and our team treated you well and was able to help you with your shopping experience.

January 24, 2022

Finance- Joseph Boguhet, Problem, presents paperwork in a deceptive fashion, results are that you have product that he presents as included but never tells you that he has overcharged you, even though asked More

by deceptive disclosure
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Boguhet
Jan 24, 2022 -

deceptive disclosure responded

Clean up your act, Get the finance manager trained or get rid of him.

December 20, 2021

Very manipulative people Con artist comes to mind. I'm Very manipulative people Con artist comes to mind. I'm not happy with the deal we have on our truck at all!!! More

by Bobbycnc19
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not want to put that out there like that. Not right to do.
Dec 20, 2021 -

Bobbycnc19 responded

I believe the way you do business is simply shameful.... why not just be honest with your customers? I will never do business with sterling again!

November 05, 2021

this dealer sucks they do not know what the word honest means/ my daughter and I bought a used 209 Toyota camry from their used car back in auguest2021 it had a bad crack in the windshield that they said t More

by radams1943
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jeffery rodgers - salesman used cars names frank
Nov 09, 2021 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Frank Isede the Pre Owned Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Keegan Savell General Manager

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