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Sterling McCall Honda

Kingwood, TX

4.7
704 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 704 reviews

October 01, 2023

Didn’t take long to be helped. Informed of special discounts/ warranties. Told I would be an hour for service and left in an hour. Very friendly and informative. More

by Perezfelipe65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ybarra, Jessie
Oct 03, 2023 -

Sterling McCall Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

I was there for an oil change. We asked Mark to show us the new Honda Pilot. He was great from the beginning and provideds us with great customer service. The location was very cle More

by riverafam209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Damian
Oct 03, 2023 -

Sterling McCall Honda responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mark went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

Was not greeted with a smile. I had an oil change coupon for a $39.99 which I presented to the service representative. When the service was completed they told me the price and th More

by Eltwostory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane
Oct 17, 2023 -

Sterling McCall Honda responded

I apologize that you experienced a problem. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at wsolano@sterlingmccallhonda.com Wil Solano, Service Manager

September 27, 2023

I took my 2017 Honda pilot to have the air intake hose replaced and I also stated to the advisor that all my lights on the dashboard have come on if they could please check them out supposedly they check More

by Juan.F.Vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessee
Oct 17, 2023 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 18, 2023 -

Sterling McCall Honda responded

Thank you for bringing this to my attention. I would like an opportunity to fix this and to earn your business, please contact me at 281-318-2915. I look forward to speaking with you.

September 26, 2023

The facility is Very clean! Staff is extremely friendly and welcoming. Everything is always kept clean and extremely professional More

by Gc102117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Sep 28, 2023 -

Sterling McCall Honda responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 25, 2023

Very nice dealership! Customer service is excellent! I love that they clean your car inside and out! More

by Treese5417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
Sep 28, 2023 -

Sterling McCall Honda responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 25, 2023

We were pleasantly surprised when the car we dropped off for the recall, was done in a matter of hours, instead of the original estimate of the majority of the day, possibly even the next day More

by Ms. Burrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D’Anna in service
Sep 26, 2023 -

Sterling McCall Honda responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

I can always depend on them being punctual with appointments and getting the work done in a timely manner. Staff is friendly Anna knowledgeable. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D”Anna
Sep 23, 2023 -

Sterling McCall Honda responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 20, 2023

Everyone is friendly and knowledgeable, they answer all my questions and concerns. Thank you Sterling! More

by Ana C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane O’Bannon
Sep 22, 2023 -

Sterling McCall Honda responded

Thank you for your kind words about Sterling! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 16, 2023

Great to work with . Salesman Jordan Lewis was wonderful. Everything happened as he said it would. We love the car and would purchase there again. More

by Arlansorter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Lewis
Sep 22, 2023 -

Sterling McCall Honda responded

Congratulations on your new vehicle! We are thrilled that Jordan provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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