Sterling McCall Honda
Kingwood, TX
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Didn’t take long to be helped. Informed of special discounts/ warranties. Told I would be an hour for service and left in an hour. Very friendly and informative. Informed of special discounts/ warranties. Told I would be an hour for service and left in an hour. Very friendly and informative. More
I was there for an oil change. We asked Mark to show us the new Honda Pilot. He was great from the beginning and provideds us with great customer service. The location was very cle We asked Mark to show us the new Honda Pilot. He was great from the beginning and provideds us with great customer service. The location was very clean and offered amenities like water, snacks, coffee and vending machines. More
Was not greeted with a smile. I had an oil change coupon for a $39.99 which I presented to the service representative. When the service was completed they told me the price and th I had an oil change coupon for a $39.99 which I presented to the service representative. When the service was completed they told me the price and they had not honored the coupon price without me asking for it. . No apologies, no smiles I just signed the ticket and left. More
I took my 2017 Honda pilot to have the air intake hose replaced and I also stated to the advisor that all my lights on the dashboard have come on if they could please check them out supposedly they check replaced and I also stated to the advisor that all my lights on the dashboard have come on if they could please check them out supposedly they check them out. I never directly talk to my service advisor because he was busy at another gentleman of Carlo assisted me who was great but now my wife and daughter are stranded because of the same issue. I’m not very satisfied with the dealership at all right now. Normally they’re a great dealership at this time they have failed me and specially my family!!! More
The facility is Very clean! Staff is extremely friendly and welcoming. Everything is always kept clean and extremely professional Staff is extremely friendly and welcoming. Everything is always kept clean and extremely professional More
We were pleasantly surprised when the car we dropped off for the recall, was done in a matter of hours, instead of the original estimate of the majority of the day, possibly even the next day for the recall, was done in a matter of hours, instead of the original estimate of the majority of the day, possibly even the next day More
I can always depend on them being punctual with appointments and getting the work done in a timely manner. Staff is friendly Anna knowledgeable. appointments and getting the work done in a timely manner. Staff is friendly Anna knowledgeable. More
Great to work with . Salesman Jordan Lewis was wonderful. Everything happened as he said it would. We love the car and would purchase there again. Salesman Jordan Lewis was wonderful. Everything happened as he said it would. We love the car and would purchase there again. More