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Sterling McCall Honda

Kingwood, TX

4.7
704 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 704 reviews

October 17, 2023

The service representative was on the spot and called and kept me in the loop during the whole process. This was a great experience and only place I would recommend to get your Honda serviced. More

by LuvYaBlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 18, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that your service representative kept you in the loop throughout the entire process, providing you with a great service experience. Your recommendation and positive feedback are greatly appreciated. Your satisfaction is our priority, and we look forward to serving you again!

October 14, 2023

This is a great dealership to go for service and Jesse is outstanding.and very professional! More

by Boblorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ybarra
Oct 17, 2023 -

Sterling McCall Honda responded

We're thrilled to hear that Sterling McCall Honda has provided you with a great service experience and that Jesse's professionalism stood out. Your positive feedback means a lot to us, and we're here to assist you anytime you need our help. Thank you for choosing us and for your kind words about our dealership and Jesse!

October 12, 2023

Took my 07 Fit Sport in for replacement of several items on recall. Carlo the service attendant greeted me quickly and went over everything involved. He answered all my questions and even took me to the mec More

by hawaiiusmc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
Oct 14, 2023 -

Sterling McCall Honda responded

Thank you for sharing your positive experience with the recall service on your 2007 Fit Sport. It's great to hear that Carlo provided excellent customer service, going over the details and answering your questions. The thorough and organized approach, as well as the cleanliness of the shop, certainly make for a pleasant experience. Safe and happy driving!

October 11, 2023

They lost their customer relationship. For status of repairs you have to call them now. I have been a customer since 1987 and this past year or two that service has disappeared. Also what More

by Shcannon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
October 11, 2023

I appreciate going to a dealer that provides prompt service. The waiting room was spacious. More

by LW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane o’bannon
Oct 13, 2023 -

Sterling McCall Honda responded

We're glad to hear that you appreciated our prompt service and spacious waiting room. Your comfort and convenience are important to us. If you have any more automotive needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your service!

October 11, 2023

The dealership is good at sales, not really good at maintenance services. I bought AcceleCare and my 2nd maintenance they didn’t aware about it, still invoiced me until I told them. Another time, I had More

by hoahanguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
October 09, 2023

They take good care of my car every time I go. They prefer appointments but with my buddy schedule I never know when I can make it and they've never make me turn around. More

by dianavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ybarra
Oct 11, 2023 -

Sterling McCall Honda responded

It's great to hear that our service center takes good care of your car every time you go, even when you can't make appointments due to your busy schedule. Safe and enjoyable driving with your well-maintained car!

October 03, 2023

We were very happy with the greeting, service & delivery . Max did a thorough job & answered all our questions. We have owned multiple Hondas over the years & love their product! Our experience at Sterli More

by Patti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max, Ryan
Oct 05, 2023 -

Sterling McCall Honda responded

It's wonderful to hear that you had a very pleasant experience at Sterling McCall Honda, especially with Max providing you with excellent service. It's great to hear that you've been happy with the greeting, service, and delivery overall. Enjoy your Honda, and thank you for sharing your positive feedback about your experience!

October 03, 2023

Gino that pulled my car in was the only nice and welcoming when there. He directed me to a service rep who didn’t seem too happy that he brought me to him and the service rep didn’t seem too happy. More

by Yvonne
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get the service guy name only the first person that was out receiving the card, Gino
Oct 16, 2023 -

Sterling McCall Honda responded

Thank you for bringing this to my attention. I apologize that you are dissatisfied with your recent experience. I would like an opportunity to fix this and to earn your business, please contact me at 281-318-2915. I look forward to speaking with you. Will Solano, Service Director

October 02, 2023

The employees are very friendly and Informative. Clean and spacious waiting area. Wait was not long. Will return for future service. More

by michell8176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Walsh & Shane O'Bannon
Oct 04, 2023 -

Sterling McCall Honda responded

We are thrilled to hear that you had a friendly and informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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