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Sterling McCall Honda

Kingwood, TX

4.7
705 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 705 reviews

November 06, 2023

During my service appointment today, Keisha has provided friendly quality customer service. It is really helpful. More

by Wayne Jiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha, Brayan Vasquez, Frank Isede, Kim Eddy
Nov 08, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Keisha provided friendly quality assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Jake Walsh prioritize, my needs to get my work done faster than the timeframe quoted. Also threw in a free car wash. The service was fast, and I am totally satisfied. More

by Davidmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Walsh
Nov 07, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Jake provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

The dealership always strives for excellence. They are courteous and friendly. I love the fact that my cars get washed while I am there. More

by HARVESTNOWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 03, 2023 -

Sterling McCall Honda responded

It's great to hear that Sterling McCall Honda strives for excellence and provides courteous and friendly service. The added touch of washing your car while you're there is a nice perk that can enhance the overall customer experience. Thank you for your business!

October 31, 2023

I’m a new owner of a 2023 Passport (425 miles). This was my first service experience and third overall (1st to try to buy a car, 2nd to buy two accessories). Service experience: 1. Appointment t More

by Pallison66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane O’Bannon
Oct 31, 2023 -

Pallison66 responded

No a good experience.

Oct 31, 2023 -

Pallison66 responded

N/a

October 30, 2023

Mr. Jesse provided me with great service to get the issue corrected with my vehicle. More

by katrinawoodlief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ybarra
Nov 01, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Jesse provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

That is the only place I take my car because I’m very satisfied with the services and if something goes wrong with my vehicle, I can take it back to them More

by Anointed Ramona’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nguyen
Nov 04, 2023 -

Sterling McCall Honda responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

Bruce Anaya is very professional and kind. I am very pleased with my car service More

by Gabriela lleras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Anaya
Oct 31, 2023 -

Sterling McCall Honda responded

We are delighted to hear that Bruce provided you with professional and kind service and that you are very pleased with your car service. A great service experience, combined with professionalism and kindness, can make a significant difference. Your satisfaction is important!

Oct 31, 2023 -

Gabriela lleras responded

I had a very good experience

October 25, 2023

The customer service was exceptional as usual. I refuse to take my Accord to any other Honda dealership unless it's an emergency. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Nov 01, 2023 -

Sterling McCall Honda responded

Exceptional customer service that leads you to return to a specific dealership for service is a testament to the quality of their service department. We are glad to hear that you consistently have a positive experience with Sterling McCall Honda. Thank you!

Nov 01, 2023 -

Juan responded

Thank you.

October 23, 2023

The check in was easy, everyone was eager to help. The tech response was great and explained service needs. Upon pick up there was a little confusion but it was resolved and vehicle returned with no i More

by Jenny Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will and Jake
Oct 25, 2023 -

Sterling McCall Honda responded

It's great to hear that the check-in process was easy and that everyone was eager to help. Clear communication from the tech and their explanation of service needs is essential. Resolving any issues promptly, as was done upon pick-up, ensures a smooth overall service experience. Your positive experience is appreciated!

October 20, 2023

Jessie is a great advisor. He walks you through the process and if you have a few things needing to be done, he will help you determine which ones need to be done immediately, More

by How about not
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Oct 21, 2023 -

Sterling McCall Honda responded

It's great to hear that Jessie, your service advisor, provides valuable guidance and support during your service visits. His ability to walk you through the process, prioritize the necessary tasks, and offer insight into what needs immediate attention versus what can wait is undoubtedly beneficial. This approach can help you make informed decisions about your vehicle's maintenance. We are appreciative of your positive comments. Thank you for sharing your experience!

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