Sterling McCall Honda
Kingwood, TX
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Jake Walsh prioritize, my needs to get my work done faster than the timeframe quoted. Also threw in a free car wash. The service was fast, and I am totally satisfied. faster than the timeframe quoted. Also threw in a free car wash. The service was fast, and I am totally satisfied. More
I’m a new owner of a 2023 Passport (425 miles). This was my first service experience and third overall (1st to try to buy a car, 2nd to buy two accessories). Service experience: 1. Appointment t This was my first service experience and third overall (1st to try to buy a car, 2nd to buy two accessories). Service experience: 1. Appointment time was meaningless, as walk-in business preempted my time. 70 minutes to inflate tires with nitrogen. 2. Personnel at Service, Parts, and Cashier all seem indifferent to customer. Not rude, just seem like they’d rather be elsewhere 3. Surprised to learn inflating tires wasn’t included in 2 year free maintenance (because this was nitrogen). Wasn’t planning on a $58 invoice. More
That is the only place I take my car because I’m very satisfied with the services and if something goes wrong with my vehicle, I can take it back to them satisfied with the services and if something goes wrong with my vehicle, I can take it back to them More
The customer service was exceptional as usual. I refuse to take my Accord to any other Honda dealership unless it's an emergency. I refuse to take my Accord to any other Honda dealership unless it's an emergency. More
The check in was easy, everyone was eager to help. The tech response was great and explained service needs. Upon pick up there was a little confusion but it was resolved and vehicle returned with no i The tech response was great and explained service needs. Upon pick up there was a little confusion but it was resolved and vehicle returned with no issue. More
Jessie is a great advisor. He walks you through the process and if you have a few things needing to be done, he will help you determine which ones need to be done immediately, He walks you through the process and if you have a few things needing to be done, he will help you determine which ones need to be done immediately, which ones can wait, and how soon it would need to be addressed. More