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Sterling McCall Honda

Kingwood, TX

Overview
Reviews
Vehicles
4.7
705 Reviews
Call Dealership (281) 358-8880

22575 Highway 59 North

Kingwood, TX

77339

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Showing 705 reviews

December 17, 2023

Purchased a car in august. In December we take it in for an oil change and find out it needs new spark plugs, timing belt, rear brakes and a complete fluid swap. Why none of th More

by SterlingMcCallSucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
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Jan 10, 2024 -

Sterling McCall Honda responded

I apologize that you experienced this problem. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at skaranam@sterlingmccallhonda.com Sreenidhi Karanam, UV Sales Manager

December 09, 2023

Very efficient and easy to schedule. I had to wait 6 months for the part I needed , but Bruce kept me updated and got me scheduled as soon as it arrived. More

by vanessabrettjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Dec 13, 2023 -

Sterling McCall Honda responded

It's great to hear that Bruce kept you updated and managed to schedule your service promptly once the part arrived, despite the delay in its availability! Efficient scheduling and communication can make the wait more manageable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

I bring my Honda Fit here becsuse of their professionalism, fair prices, and very fast service. All of the Service Advisors are great at Sterling McCall Honda. I would like to give a great sho More

by Geraldine H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, Carlo, Steve, Jessie,
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Dec 14, 2023 -

Sterling McCall Honda responded

It's fantastic that Sterling McCall Honda consistently offers professional, fairly priced, and prompt service! Having a team of great Service Advisors, like Shane, who are patient, caring, and go the extra mile can truly enhance the overall experience.

December 04, 2023

I’ve been going to this location for the maintenance on my Honda Accord for about 3?years and have never had any issues. I love the ease of scheduling online and always very efficient.I’m in and out in no More

by owalters423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Dec 06, 2023 -

Sterling McCall Honda responded

It's great to hear about your positive experiences at Sterling McCall Honda! The convenience of scheduling online and the efficiency of their service, allowing you to be in and out quickly, can make the maintenance process hassle-free. Consistency in providing excellent service over three years is certainly commendable. Thank you for your business!

December 04, 2023

Polite very speedy. ..didnt leave me hanging...kept me informed. Felt welcome. And great coffee! Good experience! More

by nanaocean1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Report | Print
Dec 06, 2023 -

Sterling McCall Honda responded

We are thrilled to hear you had an excellent experience! Speedy service, keeping you informed, and making you feel welcome are all signs of a dealership that values its customers. And who doesn't appreciate great coffee while waiting, right? It's wonderful to hear that we're attentive to every aspect of your experience. Thank you for your business!

December 04, 2023

Always greeted quickly. Let’s me know exactly what the work is and if they find any issues More

by dchesney55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane O’bannon
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Dec 06, 2023 -

Sterling McCall Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

Was very pleased with the service I received. Was kept informed about the progress of the repairs and recommend this dealership. More

by tx1drvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayana, Bruce
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Dec 06, 2023 -

Sterling McCall Honda responded

That's fantastic to hear! Being kept informed about the progress of repairs is crucial, and it's great that we made sure to keep you updated. Recommendations based on positive experiences like yours can help others find reliable and trustworthy service. Thank you for your buisness!

December 02, 2023

This is my first time at Sterling Honda. D'Anna is very accomodating! It was an excellent experience. She was quick and friendly. 5 stars ti Sterling Honda!! More

by nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D' Anna
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Dec 05, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that D'Anna provided 5-star assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

The staff is welcoming, helpful and knowledgeable in what they do. Service is great, but the wait can be lengthy. More

by Tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Dec 07, 2023 -

Sterling McCall Honda responded

Thank you for bringing this to my attention. I apologize you had a longer than normal wait time. I would like an opportunity to fix this and to earn your business, please contact me at 281-318-2915. I look forward to speaking with you. Wil Solano Service Director 281-318-2915 wilsolano@Sterlingmccallhonda.com

December 01, 2023

Bruce was very helpful and informed everything to me about the recall. It was a very good service. More

by Quiquetapia53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Dec 05, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Bruce provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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