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Sterling McCall Honda

Kingwood, TX

Overview
Reviews
Vehicles
4.7
707 Reviews
Call Dealership (281) 358-8880

22575 Highway 59 North

Kingwood, TX

77339

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Showing 707 reviews

April 22, 2024

The dealership was clean, service advisor "great. " Sterling McCall overbooked appointments. Not good at all! More

by Syl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez
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Apr 24, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns of overbooking appointments Wil Solano, our service director will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Kim Eddy General Manager keddy@sterlingmccallonda.com Direct # 281-318-2913

April 22, 2024

Mrs Julie and Ryan from financial side were both awesome and made the process so smooth and easy More

by Edna.b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie and Ryan
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Apr 24, 2024 -

Sterling McCall Honda responded

Congratulations on your new vehicle! We're thrilled that Julie and Ryan provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 19, 2024

Phenomenal service from the moment I walked in until the moment I drove my new car off the lot. 10/10 would highly recommend More

by Biscuit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan
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Apr 23, 2024 -

Sterling McCall Honda responded

Congratulations on your new vehicle! We're thrilled to have delivered a phenomenal sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 18, 2024

Y’all waste no time getting my car back to me in good shape. Running More

by yida0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Kim Eddy
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Apr 19, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a speedy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

The service department is very friendly, efficient, and professional. My service advisor Chris Elrod was excellent in that he took care to listen what services I was asking for my vehicle and then quickly More

by slastrapes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elrod
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Apr 19, 2024 -

Sterling McCall Honda responded

It's wonderful to hear about your positive experience with our service department and with Chris as your service advisor! We're glad that Chris took the time to listen to your needs, kept you informed throughout the process, and ensured your satisfaction with the services provided. Thank you for choosing us!

April 16, 2024

I have dealt here for 17 years and have always been extremely satisfied! The service department is exceptional! More

by Rdmusat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elrod
Report | Print
Apr 18, 2024 -

Sterling McCall Honda responded

It's fantastic to hear about your long-standing positive experience with the dealership! Being satisfied for 17 years speaks volumes about the quality of service and care you receive. Thank you for choosing us!

April 13, 2024

Chis Edroy my advisor and Marlin the Tech are the greatest of all times period. More

by Coatskay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Edroy
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Apr 16, 2024 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Chris and Marlin provided greatest assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 12, 2024

The service advisors at Sterling McCall Honda are always pleasant and accommodating . I am relatively new to the Houston area but each time I come, they make me feel right at home! More

by ilovemath2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elrod
Report | Print
Apr 16, 2024 -

Sterling McCall Honda responded

It's wonderful to hear that our service advisors at Sterling McCall Honda have made you feel welcome and at home, especially since you're new to the Houston area. Their pleasant and accommodating attitude speaks volumes about their dedication to customer satisfaction. Thank you for sharing your experience, and we look forward to continuing to serve you at Sterling McCall Honda!

April 10, 2024

The customer is treated with courtesy and respect and the service is among the best. More

by nilsaeperez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Rascon Macias, Carlos Morales
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Apr 12, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

It’s ok but definitely not the best service department for annual maintenance or oil changes . And the service clean and vacuum afterwards leaves a lot to be desired 👎🏻 More

by eckardtravisTNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie ybarra
Report | Print
Apr 12, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil the service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Kim Eddy General Manager keddy@Sterlingmccallhonda.com

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