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Sterling McCall Honda

Kingwood, TX

4.7
707 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 707 reviews

May 25, 2024

It took 2 1/2 hours for an oil change. Honda service representative was in a very bad mood and you could tell he was overwhelmed More

by jlwatson8400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
May 28, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Wilfred Solano the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Kimberly Eddy, General Manager keddy@Sterlingmccallhonda.com

May 23, 2024

My service advisor Daniel Flores was very helpful and knowledgeable. I will definitely be back. More

by Kathyflorescastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
May 24, 2024 -

Sterling McCall Honda responded

We're delighted to learn about your positive experience and the helpful assistance provided by Daniel! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024

Service is always amazing here! They are always willing to help. Keep up the great work! More

by sasha.lewis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
May 23, 2024 -

Sterling McCall Honda responded

We are delighted to know that your experience was amazing! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 19, 2024

The service department was amazing. I always go there to have my routine maintenance done. Every time I go it’s always a great experience. Today was extremely busy. Gino and the service More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and Gino
May 22, 2024 -

Sterling McCall Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently have great experiences with our service department. It's fantastic to know that Gino, the service manager, and our entire team work efficiently, even on busy days, to provide you with excellent service. Your appreciation of their dedication and helpfulness means a lot to us. We look forward to continuing to serve you and ensuring your visits remain positive.

May 18, 2024

Julie Barnachea was a great dealer! She helped me find the right car at a price range I could manage as a first time buyer! More

by kaylagarza014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Barnachea, Brayan Vasquez, Frank Isede, Kim Eddy
May 22, 2024 -

Sterling McCall Honda responded

Congratulations on your new vehicle! We're thrilled that Julie provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 18, 2024

Excellent repair facilities; Jesse Ybarra is the best of the best. I have complete trust in him when I bring my card in. More

by dubcrook13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ybarra
May 22, 2024 -

Sterling McCall Honda responded

We're delighted to learn about your positive experience and the best assistance provided by Jesse! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 15, 2024

First time to your dealership, which I purchased the vehicle from, for service. Alex was very nice. Unfortunately I do have one concern. Online the A1-2 Premium Honda Package is advertised for $269.95 More

by bosworth2555
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex, Service Advisor
May 22, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 11, 2024

The quality of service is amazing. They take their time to make sure the customer is satisfied. More

by Treasure
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
May 15, 2024 -

Sterling McCall Honda responded

We are delighted to know that your experience was amazing! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 10, 2024

The service was excellent! I always appreciate friendliness and expertise of the staff. I feel very well taken care of at Sterling McCall. More

by nmunro12583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Eddy
May 11, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 10, 2024

Extremely customer friendly and attentive to my needs and requests. They are also very accommodating. More

by houston.hrpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
May 11, 2024 -

Sterling McCall Honda responded

It's great to hear that you had such a positive experience with our dealership, finding us to be customer-friendly, attentive, and accommodating. Thank you for choosing us!

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