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Sterling McCall Honda

Kingwood, TX

4.8
1,289 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 1,289 reviews

May 12, 2026

I already wrote my review. I left quite unsatisfied. Please work on your customer service, including reviews. More

by dianesdesigns22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look it up
May 14, 2026 -

Sterling McCall Honda responded

Diane, Thank you for your feedback. I recently tried calling you but was unable to reach you. I sincerely apologize that we fell short in delivering the level of customer service you deserve. This is not how we want our customers to feel after visiting us. If you could spare a moment, I would truly appreciate the opportunity to discuss your experience further so we may learn from it and improve. Thank you again for your time, business, and feedback. 281-915-6353 or josephaguirre@group1auto.com Joseph Aguirre Group 1 Honda Kingwood

May 09, 2026

I have purchased vehicles and service for the last 25 years because the service department personnel do honest work for honest pay. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vickii
May 15, 2026 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2026

Excellent service always provided; great communication, timeliness, and courtesy. Very satisfied with this dealership. Recommend! More

by Lafarquhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Castro
May 15, 2026 -

Sterling McCall Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2026

Here’s a polished version of your message with a smooth, professional tone: From the moment I arrived for my routine maintenance, the service I received was exceptional. I was welcomed with friendly smil More

by Tonya M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
May 14, 2026 -

Sterling McCall Honda responded

Hi Tonya, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2026

Mr. Carlo is a great, service adviser he help me with anything I need to get my car fixed and he always had me updated on the service recommend this dealership is one of the best I have gone More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo b, Kim Eddy
May 14, 2026 -

Sterling McCall Honda responded

Hi Mario, thank you for your kind review; we are happy to pass your comments to Carlo here at Sterling McCall Honda! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2026

Very helpful. Courteous and cleaned my seat when there was a spot on it. Great More

by barber-mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 14, 2026 -

Sterling McCall Honda responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2026

Dealer trade in value online was $31k when I arrived and showed the trade in appraisal he offered $28k max and said the online appraisal is AI. Car was a 2026 with 10k miles. Then kept saying he’s giving a More

by Khavonbryan34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager/didn't know his name. , Frank Isede, Kim Eddy
May 14, 2026 -

Sterling McCall Honda responded

Thank you for bringing this to our attention. We take feedback like this very seriously and would like the opportunity to look into what happened. Unfortunately, I have not been able to locate your information in our system based on the details provided. Please contact me directly so we can review your experience and address your concerns. You can reach me at 281-318-2939 or skaranam@group1auto.com at your convenience. Sree Karanam New Car Sales Manager

April 29, 2026

Worked with Julie Barnachea today at Sterling McCall Honda in Kingwood, Tx. She was very professional and helpful. Made the transaction very easy to walk thru. Gave me several vehicles to chose from More

by freckbaby987v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Jose Barnachea and Joseph.
May 14, 2026 -

Sterling McCall Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2026

I enjoy the convenience of the dealership being close to our house. Also the professionalism that they all show. I would definitely recommend this dealership. More

by D.A.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Carolina Rascón
May 14, 2026 -

Sterling McCall Honda responded

Hi, we are so happy to read such a great review about Sterling McCall Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2026

The dealership service department seems to care greatly about satisfying the customer. My service advisor very much did!! More

by andrewporis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
May 14, 2026 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.