Back

Sterling McCall Honda

Kingwood, TX

4.7
707 Reviews

22575 Highway 59 North

Kingwood, TX

77339

Directions

By Type

Showing 707 reviews

July 31, 2024

The adviser was great. She answered all my questions, and prided quotes for other services. More

by Ms. Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Macias
Jul 31, 2024 -

Sterling McCall Honda responded

Hi Bruno, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

July 30, 2024

It was an enjoyable and quick service . The associates and crew were very helpful and courteous More

by chefdona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
Jul 31, 2024 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2024

Service Advicer, Carlo Balite, is an exemplary professional .. He is genuinely friendly and eager to help. Answers all questions and follows up by keeping customers well and promptly informed wit More

by Padilg66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
Jul 31, 2024 -

Sterling McCall Honda responded

Hi, we're happy you found Carlo to be so supportive during your experience here at Sterling McCall Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2024

Service department seems to always be in mass confusion. Waited 2.5 hours for a previously scheduled oil change and tire rotation. When I asked for a status update they informed me they’d been waiting on me More

by jw_cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Britnee Stillwell
Jul 31, 2024 -

Sterling McCall Honda responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

Aug 01, 2024 -

Sterling McCall Honda responded

jw_cardona, Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano our service director, will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Kim Eddy General Manager keddy@Sterlingmccallhonda.com

July 27, 2024

This dealer offers great customer service and excellent repair/maintenance work for all my Hondas. More

by Jsharman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will.
Jul 29, 2024 -

Sterling McCall Honda responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2024

As always my Sterling McCall Dealership offered excellent service. Thank you Brittany for handling the needs of my 2009 Honda Accord Its still a great vehicle. More

by bunnytking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 28, 2024 -

Sterling McCall Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brittany here at Sterling McCall Honda! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Honda!

July 26, 2024

Just want to let you know about Service Adviser Jessie Ybarra…very knowledgeable from A to Z..explains you how everything is going to be done.. that’s why I drove 25 miles just to do the oil change at you More

by paras08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ybarra
Jul 27, 2024 -

Sterling McCall Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2024

Britnee was fantastic. Not sure how she did it but I left happy after finding out I needed more work than I thought. I knew it was an $$$ checkup but it became larger, but More

by Crista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britnee Stillwell
Jul 27, 2024 -

Sterling McCall Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

The service and the customer service was excellent. Very helpful and informative. I will be back. Thank you. More

by Rmsrosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ibarra
Jul 27, 2024 -

Sterling McCall Honda responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

I love coming here they are very professional and they explain very well any concerns and questions I made. More

by JoeAldama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
Jul 27, 2024 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
25
...