Sterling McCall Honda
Kingwood, TX
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Jessie Ybarra exemplifies traditional customer services at its best. His kind & courteous demeanor makes the experience a pleasant one, while his attention to detail & experience keeps you informed. If you at its best. His kind & courteous demeanor makes the experience a pleasant one, while his attention to detail & experience keeps you informed. If you're ever at Sterling McCall Honda, look him up. More
I just purchased a certified pre-owned 2021 Honda Passport. When the vehicle went to service department to have fluids the changed out as part of the agreement of purchasing the vehicle. The mechanic Passport. When the vehicle went to service department to have fluids the changed out as part of the agreement of purchasing the vehicle. The mechanic claimed the brake fluid was changed out. The brake fluid has not been touched because you will see residual fluids on the brake booster, also the fluid is still dirty. For those who don't know, brake fluid supposed to be a clear not a tint of brown color. Also they claim the rear and front diff fluid was changed out which also was not done. On the drain and filler plug the factory alignment markings are still lined up perfectly. Also none of the dirt on the housings were disturbed or shows any sign of fluids being changed. Doesn't matter how good of a mechanic or tech you are, you are going to have fluids drain on external housings. I bought this vehicle hoping everything was done correctly but clearly it was not. The mechanic at this dealership clearly scammed me and who knows how many others this individual done this to. With picture evidence this dealership better hold this individual responsible for lying and scamming me and possibly others. More
This dealership always presents itself in the most courteous and professional manner. It continuously offer its customers the best values in services for your vehicle. courteous and professional manner. It continuously offer its customers the best values in services for your vehicle. More