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Sterling McCall Honda

Kingwood, TX

4.7
707 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 707 reviews

August 24, 2024

The service department has always been friendly, efficient and very helpful to any questions I have. More

by smts57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
Aug 31, 2024 -

Sterling McCall Honda responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Wish i could of made it 1. 5 making the appt was easy... getting any work done IMPOSSIABLE. They would not do my oil change and tire rotate or change my filters... said car was More

by kcherm26002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
did not get ladies name
Aug 31, 2024 -

Sterling McCall Honda responded

kcherm26002, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, Wil Solano our service manager, will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Kim Eddy General Manager keddy@Sterlingmccallhonda.com

August 23, 2024

I came to attend A2 maintenance warning. Service was great as always and our advisor explained all what was done and advice for upcoming reviews More

by p4omartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
Aug 25, 2024 -

Sterling McCall Honda responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

Very thorough mechanics, nice waiting area, friendly and helpful staff, offered me a ride home if needed, rather than waiting. More

by thegriffshome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Clark
Aug 24, 2024 -

Sterling McCall Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

The service advisor are attentive and detailed oriented, the mechanics are exceptional and the prices for services provided are extremely competitive. I highly recommend this dealership for service More

by Rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms, Carolina
Aug 24, 2024 -

Sterling McCall Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 19, 2024

Very clean service department, quick and friendly service. I definitely would recommend Sterling McCall Honda. More

by Dreyesb757tech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 23, 2024 -

Sterling McCall Honda responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2024

Jesse has always been so friendly and helpful. I have bought 3 of the 5 Hondas I have owned from this dealership and have been very happy with Sterling McCall. More

by daandersonz63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 23, 2024 -

Sterling McCall Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2024

Sterling Honda is a very good place to take your car the people there is so helpful Jessie is my service adviser and he will help you with your car problems More

by MJlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ibarre
Aug 18, 2024 -

Sterling McCall Honda responded

Hi, we're happy to hear you had such a positive experience with Jessie! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

Comfortable waiting area. Advisors are very helpful & keep you up to date on your vehicle. Recommendations for service are made but you are not pressured to have the work do More

by Karen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ibarra
Aug 17, 2024 -

Sterling McCall Honda responded

Hi Karen, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

I arrived for my 10:45am appointment at 10:39am and waited in the waiting room until a little after 2pm for my car. When I hadn’t heard from any customer service representatives regarding the status of More

by ekarenstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Clonin
Aug 24, 2024 -

Sterling McCall Honda responded

ekarenstuff, I apologize for this delayed response, but I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the lack of good communication, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Wil Solano Service Manager wilsolano@Sterlingmccallhonda.com

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