Sterling McCall Honda
Kingwood, TX
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I called on a Friday to check on Labor Day hours, Julie answered the phone and gave me the hours. I told Julie we would be in on Labor Day. We met Julie at 9am Monday morning and left with a new CRV Hybr answered the phone and gave me the hours. I told Julie we would be in on Labor Day. We met Julie at 9am Monday morning and left with a new CRV Hybrid. Julie made the process easy we were out by noon. thanks Julie and Sterling McCall. More
I had a bad experience with another local Honda dealership. I spent $3400 with them and my husband told them he wanted them to change every fluid that needed changed, to top all fluids off and fix dealership. I spent $3400 with them and my husband told them he wanted them to change every fluid that needed changed, to top all fluids off and fix the left turn signal. They said I would have to go to a body shop to have my turn signal repaired. My head lights wereb dimmed and they said it would be very expensive to do anything about that. My husband and I took an 8 hour drive in the car and believed it was a good job. We had the mechanic where my husband works take a look at the turn signal and lights and learned the transmission cap didn't fit and there was transmission fluid everywhere. (One of tge things we had paid for.) We had NO brake fluid and when we reviewed the notes learned they didn't add brake fluid because we needed new brakes, but they NEVER mentioned this to us!(There were no signs the brakes were bad, but I was having nightmares that I couldn't stop the car.) At my husband's insistance we went to this new dealer where we learned our brake pads were rated a 1. They were dangerous. They replaced my brakes. They fixed my turn signal, repaired my lights, and gave me outstanding service, all the same day! . Carlo was phenomenal, thorough, and carefully reviewed all the mechanic findings wirh me before we left. I HIGHLY recommend this dealership! When we are ready to buy again, this will be our first stop! More
I took my car in for an oil change. I was greeted promptly and courteously. I like that my car is checked for possible problems. I also like that the car is washed and vacuumed. I was greeted promptly and courteously. I like that my car is checked for possible problems. I also like that the car is washed and vacuumed. More
As always, Sterling McCall Honda provides an excellent service experience. Daniel Flores has assisted me for this visit and my prior service appointment. He recognized me which is nice, but more important service experience. Daniel Flores has assisted me for this visit and my prior service appointment. He recognized me which is nice, but more importantly he was very attentive to me waiting and provided updates throughout the visit. My car was. washed, vacuumed and with tires rotated and fluids replaced the CR-V was like new after the service. Sterling McCall is absolutely the best auto service department I have run into in all my years of having my vehicles serviced. More
Steven was good at getting the job done and was very polite. I liked how quick it was to get my car I wanted and I was not at the dealership all day. The finance guy I had was awesome as well! They both polite. I liked how quick it was to get my car I wanted and I was not at the dealership all day. The finance guy I had was awesome as well! They both did a great job! More
Sterling McCall Honda Service Center provides good customer service and car care. Scheduling was easy, and service was reasonable and efficient. The facility is clean and spacious. customer service and car care. Scheduling was easy, and service was reasonable and efficient. The facility is clean and spacious. More