Sterling McCall Honda

Arranged oil & filter service online. Easy to choose date and time. Arrived early and service was completed quickly. Always please with dealership and service department. Thanks Sterling Easy to choose date and time. Arrived early and service was completed quickly. Always please with dealership and service department. Thanks Sterling McCall Honda. More

Good services but long wait time I had an appointment at 11:30 for an oil change and ended up staying there till almost 3:30 for the service. 11:30 for an oil change and ended up staying there till almost 3:30 for the service. More

Today was my first visit here and I have to say I like this dealership. It is very clean and spacious. I like how the technicians send in a video to demonstrate their findings. However, I would highly sug this dealership. It is very clean and spacious. I like how the technicians send in a video to demonstrate their findings. However, I would highly suggest that there is a way to check in rather than to walk in and no service advisors bother to look up and offer help. It felt unwelcoming and I was very close to walking out. More

Christopher was easy to work with and the service was fast. I have been to this dealership many times and it never disappoints. fast. I have been to this dealership many times and it never disappoints. More

Ok on service. Arranged Lyft service to pickup which did not occur. Called back twice and still no service. Missed an appointment that night as I was unable to p Arranged Lyft service to pickup which did not occur. Called back twice and still no service. Missed an appointment that night as I was unable to pick up my car. If I had known, I could have made other arrangements. In addition, I asked about fixing my drivers seat panel or cost for replacing as it was detached. They indicated they pushed trim back on and didn’t see any broken clips. I got in car and by time I was home, it was detached. I am 5’0 and 130lbs. This shouldn’t happen. I also told them to check why I smelled fuel at start up when still in garage. Their remark was, could replicate, but just leave the garage door open or to change my air intake to not pull from outside, only inside of car. .Why would I start my car with garage door closed if I was going to be driving/leaving? Wasn’t impressed with my requests for additional diagnosis and these were the answered/responses I received. Seemed like in a hurry to just do what was expected on maintenance. Even the Lyft car service was overlooked. No Lyft service that evening and the first Lyft car the next day canceled. They did give me a 15% discount for my inconvenience. May try a different Honda dealership next time. This was my first experience with Sterling McCall of Kingwood and really was disappointed. More

Everyone was very nice. They were honest in negotiations, although I would like to see just a bit more transparency in the financial side. Go over line by line. It would go They were honest in negotiations, although I would like to see just a bit more transparency in the financial side. Go over line by line. It would go a long ways to understanding what one is signing. Overall, smooth experience More

Very good staff very nice gentleman who took care of me, I always get a warm welcome. I always get a warm welcome. More

Kechia is a great service advisor. I always appreciate her expertise and explanations and her to be credible. I always appreciate her expertise and explanations and her to be credible. More

Dependable,courtesy,knowledgeable,enjoy the dedication Jesse gives his customers. Polite, great service,certified mechanics Jesse gives his customers. Polite, great service,certified mechanics More

Excellent service and professionalism. I have always been very satisfied with their workmanship and concern with the customer. I have always been very satisfied with their workmanship and concern with the customer. More