Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
1,240 Reviews
Call Dealership (713) 596-2300
View Awards

10455 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,240 reviews

November 15, 2023

We’ve had performance issues with our Acura audio system for a while. This dealership worked hard the first time to correct it, but a few weeks after the repair, the issues returned with the RDX. This time, More

by cblackwell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Report | Print
Nov 16, 2023 -

Sterling McCall Acura responded

It's great that Sterling McCall Acura was persistent in addressing the performance issues with your Acura's audio system. Sometimes complex issues take multiple attempts to fully resolve, and our dedication to replacing everything swiftly shows our commitment to customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Justin helped me out tremendously with getting my oil change and tire rotation done in a timely manner and with the utmost customer service! More

by asukhera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 11, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Justin provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Be courteous, listen to the customer, help answer all the questions in details and give discount when it is available. More

by Duantrang
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Nov 07, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a courteous and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Friendly staff and prompt service. My advisor was Paul, and he did a great job of communicating what was going on as well as how long it might take. Nice convenient waiting area as we More

by chrisodoc75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
Report | Print
Nov 04, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Paul provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Took the car there to get oil change and aLao got it inspected and washed for no extra charge. Nice service More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An Asian lady
Report | Print
Nov 01, 2023 -

Sterling McCall Acura responded

It's great to hear that you received an oil change, inspection, and a complimentary car wash during your visit, all without extra charge. Comprehensive service like this is a great way to enhance your experience and ensure your vehicle is in good condition. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 26, 2023

The advisor was very friendly, professionally and very helpful. The service was very quick too. More

by Leehowang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Report | Print
Oct 31, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that your advisor was very friendly, professional, and helpful and that the service was completed quickly. Friendly and efficient service can greatly enhance the overall experience. Your feedback is valued!

October 24, 2023

David Gilbert was great help to me and explained everything to me before and after my service appointment. More

by keandre turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin, D. Frank, Darrell Lowe, Antonio Mora, Hermie Manuel, Oscar Trejo, Mohammed Kahn, Grecia Vega
Report | Print
Oct 31, 2023 -

Sterling McCall Acura responded

We are glad to hear that David provided you with excellent service and explained everything thoroughly. Clear communication is essential when it comes to understanding the maintenance or repairs your vehicle may need. Safe driving!

October 20, 2023

My Service Advisor David Gilbert (427091) Was excellent I couldn’t ask for a better service advisor dgilbert@sterlingmccallacura.com More

by 19zozo65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service Advisor David Gilbert (427091 ) Was excellent I couldn’t ask for a better service advisor dgilbert@sterlingmccallacura.com
Report | Print
Oct 24, 2023 -

Sterling McCall Acura responded

It's great to hear that your Service Advisor, David, was excellent, and you couldn't ask for a better service advisor. Having a knowledgeable and supportive service advisor can greatly enhance your service experience. We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

The best service ever,the service advisor was knowledgeable , friendly, attentive,and timely. He kept me informed. More

by Wilbert Pegues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Oct 20, 2023 -

Sterling McCall Acura responded

It's great to hear that you had such a positive service experience, with a knowledgeable and attentive service advisor. Keeping customers informed is an essential part of excellent service. Safe travels!

October 18, 2023

It’s fast and service advicer is helpful, they’re listen and know what happen. Keep it up! More

by Billyvphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katleen Lee , Grecia Vega
Report | Print
Oct 20, 2023 -

Sterling McCall Acura responded

We're glad to know that you had a fast and helpful service experience. Our team aims to listen to and understand your needs. We appreciate your feedback and look forward to serving you again in the future. Your satisfaction is important to us!

1
...
75
76
77
...
124