Group 1 Acura Southwest Houston

Excellent service from dropping off to picking up my MDX. Keeps you informed throughout process of work. One word for Acura service is HALLELUJAH Keeps you informed throughout process of work. One word for Acura service is HALLELUJAH More

I am very disappointed in my experience with this dealership. I was told I was approved for purchase under what I wanted to put down and within my monthly budget after I went in to test drive and sig dealership. I was told I was approved for purchase under what I wanted to put down and within my monthly budget after I went in to test drive and sign for purchase I was informed that what I was told by Derrick was incorrect. It was a ploy just to get me there, I had to come by with a quarter more in down payment. Grateful I had the funds otherwise it would have been a complete waste of time. After I signed purchase documents I was harassed and threatened while at work to make the payment. Multiple calls and texts were made telling me the car was about to be sold and taken to different dealership. All while I was work! I was told the car would be delivered then last minute informed that was no longer possible, I had to uber. I have expressed my concur and experience with management and only been told “I’m sorry”! I wish I would have just walked away! Buyer beware More

Antonio is very professional, gives updates on his clients. Although it took a little longer, the issue was resolved clients. Although it took a little longer, the issue was resolved More

Very prompt , courteous, efficient and professional. Does the work in good time as was told. Does the work in good time as was told. More