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Group 1 Acura Southwest Houston

Houston, TX

4.8
1,394 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,394 reviews

October 20, 2026

Great service today. Everything was explained initially before proceeding. Able to wait inside with coffee and tea available too! More

by GeauxAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Oct 21, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 19, 2026

I'm a little upset, not about the service I received today. No Antonio helped out a great deal. I'm upset about the actual sale 2 years ago. I know for certain when I leased the car I was given 2 oil More

by joesr79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Oct 20, 2026 -

Group 1 Acura Southwest Houston responded

Thank you for your feedback. I understand your frustration regarding the oil change policy and appreciate you bringing this to our attention. It's important to us that our customers feel informed and respected throughout their experience. I'm glad to hear that Antonio was able to assist you well today, and we value your input as we strive for transparency and integrity in our service.

October 16, 2026

Excellent car buying experience! Dereck, our salesman went over and beyond! Highly recommend Group1 Acura! More

by erene05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dereck, Ryan, Grecia Vega
Oct 17, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy you found Dereck to be so supportive during your experience here at Group 1 Acura Southwest Houston. Thanks for the recommendation, and have an amazing day!

October 13, 2026

My oil change was done very quickly and in less time than estimated. Very happy More

by Ceciledoughty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don murrell, Grecia Vega
Oct 16, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2026

Did good job , Good timing , Friendly infirmity got car back clean good experience with good people More

by Nmaraghi
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Oct 12, 2026 -

Group 1 Acura Southwest Houston responded

Hi Nmaraghi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Acura Southwest Houston. We do hope we can be of assistance in the future. Take care!

October 11, 2026

Good job and quick was greeted at the door wash the car, friendly a staff More

by Nmaraghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Oct 12, 2026 -

Group 1 Acura Southwest Houston responded

Hi Nmaraghi, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Southwest Houston. We do hope we can be of assistance in the future. Take care!

October 10, 2026

Brandy is a great service team member. She is always able to assist me with my service needs. More

by jmcdavis2707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Oct 12, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2026

David helped me a lot a lot. Would highly recommend, he is knowledgeable and patient. Thank you More

by chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert, Grecia Vega
Oct 12, 2026 -

Group 1 Acura Southwest Houston responded

Hi Chan, thank you for your kind review; we are happy to pass along your comments to David here at Group 1 Acura Southwest Houston! If you have any further questions, please don't hesitate to reach out!

October 08, 2026

5/5 stars The staff was friendly, professional, and attentive. They made the entire process smooth and enjoyable. I appreciated the excellent customer service and would definitely recommend this dealer More

by iccoach1913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilly F, Grecia Vega
Oct 11, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2026

I had a good experience, everything went smooth. I was in and out. My advisor was very helpful. More

by kierraleggett7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Oct 09, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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