Step One Chrysler Dodge Jeep Ram Fort Walton Beach

Lee Chrysler is a great distance from my home, so I am a Lee Chrysler is a great distance from my home, so I am a regular customer of a competing Chrysler dealership, but I wasn’t satisfied with the qualit Lee Chrysler is a great distance from my home, so I am a regular customer of a competing Chrysler dealership, but I wasn’t satisfied with the quality of service I was getting, so I called and made an appointment with Lee Chrysler. My Service Advisor was Ashton Mack and, compared with my regular dealer, he took a lot of time to discuss with me what my car needed prior to my handing him the keys. He also remembered me from an earlier visit months ago. I told him right then that he seemed to know his job extremely well, because he was able to diagnose problems from just my description. He arranged a rental car for me while mine was being worked on, and when I came back that evening, it still wasn’t finished yet, so he stayed late until it was done. A lot of work, including a timing belt, was all being done in one day so that I could drive all the way back home that evening. The mechanic Jeff also stayed late, and even though it was past 5:30 pm he didn’t rush; I watched him checking each item carefully, and sometimes going back and improving it, until he was satisfied that it had been done right. This was first class service, much better than at the other dealership. Then when the work was done, everybody else had already left, so I thanked the mechanic and asked his name, then Ashton handed me the bill and gave me a chance to read it carefully, without any rush, and ask a few questions. The final bill was so reasonable that I felt like it was Christmas! It’s a long drive, but it’s worth it, so I will definitely go back to Lee Chrysler in Mary Esther Florida for my next service appointment. Thank you. -William Rogers More

On October 26, 2012 I had no intentions on buying a new or used car. Me and my mother were buying time before going to take care of unrelated business. As we drove down Mary Esther Cutoff, she told me to t or used car. Me and my mother were buying time before going to take care of unrelated business. As we drove down Mary Esther Cutoff, she told me to turn into Lee Chrysler Dodge Jeep and look at cars. I really didn't want to go to the car lot but there was nothing else to do so I agreed. We got onto the car lot and there were tons of appealing vehicles. We were greeted by Bryant Davis who insisted we took a look at all the features of the 2012 Dodge Charger. After Bryant showed us the features of the vehicle, he insisted we test drove it. Even though the vehicle was appealing and had all the features you could imagine in a vehicle, I still had no intentions of buying it. When we returned to the car lot, I noticed a 2012 Dodge Challenger that I did not want to leave without. I test drove it and fell in love. Me and my mother gave Bryant a price we would pay for it and in a matter of time, we were signing papers to bring it home with us. Bryant's hospitality, kindness, and ambition to get us the vehicle at the price we were looking to pay for the vehicle is why I'm the owner of a 2012 Dodge Challenger. More

I got a great deal. Everybody there was very friendly and helpful. Dave Mulder was great and did an exceptional job. They listened to me and answered all my questions. and helpful. Dave Mulder was great and did an exceptional job. They listened to me and answered all my questions. More

As a first time car buyer I couldn't have asked for a better dealership to do business with. I had a LOT of questions and concerns and I was helped all the way through the process. I was never rushed and better dealership to do business with. I had a LOT of questions and concerns and I was helped all the way through the process. I was never rushed and everyone that helped was friendly the entire time. I have nothing negative to say about this dealership, my overall experience was great and I am satisfied with the price I got for my vehicle, I wouldn't change anything. More

Very professional staff. I was fairly and with respect. More so, I was very impressed with Chris's familiarization with the technology on the vehicle. Very question I asked, he knew the answer and demonstr More so, I was very impressed with Chris's familiarization with the technology on the vehicle. Very question I asked, he knew the answer and demonstrated how to use the functions of all the systems. I got that "small-town, down-home, welcomed " feeling about the dealership. More

I was treated very well at this dealership I have bought 3 cars from them and traded in 3 cars and every time I get great prices great treatment and they don't harass or pressure you into buying Chris pike 3 cars from them and traded in 3 cars and every time I get great prices great treatment and they don't harass or pressure you into buying Chris pike actually went all the way to crestview to get the charger I wanted and then let me drive it Dow to gulf breeze so my wife could see it before I bought the new car and then the gave me great prices and I couldn't ask for better experience if you want dodge or jeep this place is the place to go get with Chris he's like 10 feet tall can't miss him! More

I took a spotless 2012 Jeep Wrangler with 8000 miles on it in for a ticking noise in the engine. The service manager advised they'd get right on it and get it taken care of. My Jeep was fixed in a timely it in for a ticking noise in the engine. The service manager advised they'd get right on it and get it taken care of. My Jeep was fixed in a timely manner but the mechanic scuffed both of my plastic fenders, scuffed my front bumper, left a bungee strap hanging under my hood (thank god it didn't get into the belt), and got grease all over the underside of the hood, the fenders, the door jams, and on the drivers side front floor board. Needless to say I was stunned by the carelessness of the mechanic who worked on my vehicle. The poor service manager tried to do me right and offered to send my vehicle out for a full detail but due to the scuffs and scratches on the plastic I declined his offer and detailed it myself in an effort to get rid of the scuffs, of which, most came out. My real frustration here is with the carelessness of the mechanic at the dealership. If he was this sloppy and careless with the part of his work that I can actually see, logic and experience tells me that he was likely just as sloppy with his work inside the engine that I can't see. Now I have to keep my fingers crossed that I don't have further issues with the engine. Because of this experience, I've lost confidence in Lee's service department and will be reluctant to take my Jeep back to them. More

Lee Chrysler Fort Walton Beach have phenomenal service. They exhibit the truest form of hospitality. The dealership took care of MY needs from the time I walked through the door. Throughout this week, I' They exhibit the truest form of hospitality. The dealership took care of MY needs from the time I walked through the door. Throughout this week, I've visited several dealerships and they all focused on meeting their commissions and quotas. The true art of selling is taking care of the customer's needs. For example, Lee Chrysler sold me a 2012 Dodge Durango at my USAA price. Other local dealerships ranging from Ford, Chevy, and Dodge refused to lower the price. In addition, the dealership was willing to install a DVD player at a prorated price. I highly recommend Ms. Cheri Bailey and Mr. Phillip Morton. Both were completely honest with me and knowledgable about the vehicle. Two requirements for selling anything are building a rapport with the customer and having knowledge about the vehicle. The entire dealership has a friendly spirit, loving atmosphere, and true Southern hospitality. Thank You Lee Chrysler Fort Walton Beach. More

Called me when my car was in for rotation and said I needed new tires, I said I wanted to wait and figure out what we wanted to do, they proceeded with rotation anyway even though I assumed it would not needed new tires, I said I wanted to wait and figure out what we wanted to do, they proceeded with rotation anyway even though I assumed it would not be done. Not very happy, seems shady. More