Step One Chrysler Dodge Jeep Ram Fort Walton Beach

Easy experience Bought a pre-owned truck it was easy and low pressure. They work well with credit issues as well. Also had alot to choose from. Bought a pre-owned truck it was easy and low pressure. They work well with credit issues as well. Also had alot to choose from. More

No appointments for oil changes is completely insane How can you not make appointments for oil changes ? People don't have all day to just sit there and wait ! Not acceptable ! A policy that needs to be How can you not make appointments for oil changes ? People don't have all day to just sit there and wait ! Not acceptable ! A policy that needs to be changed ! More

Pathetic This place is absolutely horrible it is everything that a dealership should try not to be I called ahead to see if they had time to get me in for an o This place is absolutely horrible it is everything that a dealership should try not to be I called ahead to see if they had time to get me in for an oil change they said yes no wait I said I'll be there in 10 minutes I showed up and they said well it'll be about an hour and a half we just sent our Tech to lunch that's about the 5th time I've had some crap like this happen they just can't get it to the gather for nothing and I will not be back for nothing. My God just went to lunch or my guys about to go to lunch or did you fix it go out there and tell that guy hey I screwed up this customer needs his oil changed before you go to lunch unimaginable More

Great service. I had a difficult trade option, I worked with Brandon. He was very professional and very helpful, I would recommend him to everyone looking for a grea I had a difficult trade option, I worked with Brandon. He was very professional and very helpful, I would recommend him to everyone looking for a great buying experience. More

Clueless sales staff I came in attempting to trade up for a larger SUV. I came in already knowing my car's value and the value of the car I was interested in. After extrem I came in attempting to trade up for a larger SUV. I came in already knowing my car's value and the value of the car I was interested in. After extremely low balling my trade by 50% they wouldn't even consider taking my offer on the other vehicle. Not only that but they wouldn't even make a counter offer. I will never return to another Lee Automotive location. More

Outstanding Professional Service Lee Dodge in Pensacola Florida is the place to go. Their service is Professional Ethical. Every employee that I worked with was awesome. H. Frazier Lee Dodge in Pensacola Florida is the place to go. Their service is Professional Ethical. Every employee that I worked with was awesome. H. Frazier More

Crooks that dont care I bought a oil change service plan from them. I have used them for 5 years and bought two vehicles from them... that all meant nothing to them when I bought a oil change service plan from them. I have used them for 5 years and bought two vehicles from them... that all meant nothing to them when i sold my vehicle with the oil changes plan. i asked that they be transferred to my new vehicle and they said no. WE ARE TALKING ABOUT $80 WORTH OF SERVICE THAT I ALREADY PAID FOR. they are crooks... I will never do business again and i will refer every person i know away from them.... Its a small community, I imagine they will feel the pinch of these bad reviews soon enough. To Lee... keep my $80.... you are going to need it... more reviews to be left on every social site available. More

Acquiring a car with Sean Hacia was fantastic! Sean is an extremely professional, courteous, hard working sales person who makes car buying very productive. We will be back to see him soon. Thank y Sean is an extremely professional, courteous, hard working sales person who makes car buying very productive. We will be back to see him soon. Thank you, Sean! More

Overpriced!!! My car would not start and I brought it to the dealership and found out that the chip in my key was bad and that I needed a new key Brad the service d My car would not start and I brought it to the dealership and found out that the chip in my key was bad and that I needed a new key Brad the service desk person said it would be 200 for the key and 100 to program it. I called the Chrysler dealership in Pensacola and Mark in service said it would be 150 for the key and 30 to program it. I called Brad at Lee Chrysler in Fort Walton to inquire of the price difference and was given the equivalent of oh well!! SMH!! More

Worst Car Buying Experience The only reason I gave this dealership 2 stars is because the finance guy was actually helpful. That was the extent of the good in this car purchase. The only reason I gave this dealership 2 stars is because the finance guy was actually helpful. That was the extent of the good in this car purchase. My jeep was traded in here for another. Upon getting the vehicle home, many issues were found. We went back up to the dealership to talk to them about our concerns. The salesman who helped us lacked professionalism and tact in the worst way. He told me that I didn't matter because my name was not on the paperwork and then explained that we were the ones who have a problem, not him because we signed the paperwork and the deal was done. He later tried to pull my husband aside to give him a sob story about how he always has to the be the one to take a bullet. Never mind the fact that he just screwed us on a vehicle that was thousands of dollars... he wanted someone to feel bad for him. It was simply the worst car buying experience I have ever had. More