Step One Chrysler Dodge Jeep Ram Fort Walton Beach

Not helpful! Not knowledgeable! Not competent!! This dealership does not know the difference between kilometers and miles. It makes diagnoses prior to investigation. The folks working there are arro This dealership does not know the difference between kilometers and miles. It makes diagnoses prior to investigation. The folks working there are arrogant and have no interest in being helpful. It was the worst experience we have ever had with a car dealership More

Review of Adam Adam was a wonderful help in our search for a new baby-friendly vehicle! He walked us through on our own pace and was willing to haggle prices that we Adam was a wonderful help in our search for a new baby-friendly vehicle! He walked us through on our own pace and was willing to haggle prices that were do-able for both our family, and the dealership. I would highly recommend asking for him while visiting in your search! Thank you so much! More

Used Jeep purchase made easy Matt and Jason were amazing to work with. They made the purchase process such a breeze and were exceptional with customer service, as well as professi Matt and Jason were amazing to work with. They made the purchase process such a breeze and were exceptional with customer service, as well as professionalism. I would highly recommend shopping here. You won't get the run around on cost or any crazy hidden fees either. More

Excellent salesman Have to recommend Brandon Kile if you're looking to buy a Ram, Dodge or Jeep in the Fort Walton Beach Florida area. Brandon is one of the most patient Have to recommend Brandon Kile if you're looking to buy a Ram, Dodge or Jeep in the Fort Walton Beach Florida area. Brandon is one of the most patient pleasant and hardworking salesman I've ever dealt with when buying an automobile. He's very knowledgeable he's also very willing to go the extra mile to get answers to questions you may have. Now days most young people have a pathetic work ethic so I was proud to see a young man like Brandon have such a great work ethic. The experience was also very pleasant with the financing office and the support that Brandon had from his management. The only negative is I would give a one-star rating to the service department. Very poor quality work, very poor customer service, zero communications. The service department is the only reason I did not give 5 stars for this rating. More

My visit to your dealership. I recently came to your dealership to buy my first car. Your salesman Sean was very helpful. My husband just passed and I didn't know what to look f I recently came to your dealership to buy my first car. Your salesman Sean was very helpful. My husband just passed and I didn't know what to look for. I will be coming in to purchase one from him very shortly. Thank you. More

Suck and Efficient!!! Last May, I contacted Sean Hacia when my SUV broke down. I was really stressed out and was in need for a new vehicle and Sean made the process of sear Last May, I contacted Sean Hacia when my SUV broke down. I was really stressed out and was in need for a new vehicle and Sean made the process of searching for a new vehicle painless and extremely easy. I told him the certain qualities I was looking for and he was quick to send me links of the new and used vehicles he could find making those qualities. Within a week, I was driving off the lot in my new Volkswagen and I've never loved a car as much. Not only, did Sean exceed my expectations, he provided excellent customer service. What really stands out to me is that the dealerships service center overlooked a headlight issue and when I notified Sean about this(at 9pm) he went to the store, bought new headlights and fuses, and came to my house and helped troubleshoot and fix the issue. For Sean to come and do that, it really shows how valiant he is and how much he is willingly to continue customer satisfaction and make sure his clients are taken care of. I would recommend Sean over any other salesmen in the state of Florida simply based off of how he treats his clients. Thank you Sean! More

Stressful situation became easy! I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Sean Hacia took th I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Sean Hacia took the time to give me all of my options and was never pushy great experience! More

Great experience My purchase of a 2017 Jeep was very easy and painless. After working with Jason via the Internet we were introduced to Brandon. While my wife looked o My purchase of a 2017 Jeep was very easy and painless. After working with Jason via the Internet we were introduced to Brandon. While my wife looked over some other vehicles Brandon was very helpful and provided us with good information and advise to help us make the final decision. Great job and thank you Jason and Brandon. More

Matt made this deal happen Honestly I had a lot of hesitation about buying a car.... the haggling, wondering if I got a fair deal, being hounded by sales men--but Matt put all m Honestly I had a lot of hesitation about buying a car.... the haggling, wondering if I got a fair deal, being hounded by sales men--but Matt put all my fears to rest with his laid back, no hassle approach. He walked me through the process without any pressure, was able to get my payment where my dream car was affordable to me and answered any questions I had in a courteous, professional manner. His knowledge and passion for Jeeps was very helpful and I feel like We found the perfect vehicle for me! More

Awesome customer service Had a great experience with sales. Made the experience quick and easy, especially for buying a new car. Everyone knows how long and tedious it can be Had a great experience with sales. Made the experience quick and easy, especially for buying a new car. Everyone knows how long and tedious it can be but not with Nathan and the rest of the staff. Great job!! More