Step One Chrysler Dodge Jeep Ram Fort Walton Beach

Excellent customer service! Everyone at this dealership was super helpful. I found the perfect vehicle for me and the dealership did everything they could to make the transactio Everyone at this dealership was super helpful. I found the perfect vehicle for me and the dealership did everything they could to make the transaction as easy as possible for me. Nathan taught me all about the features of my Jeep and was super friendly. They really work as a team to make sure the customer is satisfied! More

Great/awesome and painless I would like to start off by saying James was awesome and helpful and the level of professionalism he displayed goes without saying he is one of the b I would like to start off by saying James was awesome and helpful and the level of professionalism he displayed goes without saying he is one of the best service reps your company has. I arrived in the morning to fix my vehicle because the abs light had come on and James quickly checked my in to service my vehicle. But prior to home helping me I noticed a customer before me being rude to James. But James attitude/professionalism went unhindered and helped me. The Jeep/Dodge/Ram/Chrysler corporation can rest at ease with James James helping customers and taking care of business. Thank you for everything you guys do. More

James is fantastic!! Always takes great of me and my car. Great service department! Fast, knowledgeable and friendly service. Great communication. I trust the work and the people. Highly recommend. Than Great service department! Fast, knowledgeable and friendly service. Great communication. I trust the work and the people. Highly recommend. Thank you for such a great experience. More

Great service Very friendly and helpful. I would recommend this dealership for all your service needs. They have a great team. They totally got it right the first t Very friendly and helpful. I would recommend this dealership for all your service needs. They have a great team. They totally got it right the first time. More

Thanks so much From the parking lot to the lobby it was positive vibes and top notch customer service. My wife and I were only planning to look and test drive. But d From the parking lot to the lobby it was positive vibes and top notch customer service. My wife and I were only planning to look and test drive. But do to the most down to earth car salesman we're encountered we decided to purchase that day. Sean Hacia was the perfect fit for us and I would like to thank him and the company personally for making our dreams a reality. More

Horrible customer service some parts and services The parts and service from Fort Walton Dodge dealership is absolutely horrible I had an appointment at 8 a.m. for a recall part from my truck I live a The parts and service from Fort Walton Dodge dealership is absolutely horrible I had an appointment at 8 a.m. for a recall part from my truck I live about an hour away. They took in my truck and then 10 minutes later they told me they did not have the recall part for my truck. I had made my appointment a week ago in which that gave ample time to let me know that they did not have the part for my truck. But instead they had me wake up at 7 a.m. in the morning to drive an hour just to drive back an hour back home, waste gas waste my time, I guess it's not important to them I am really upset and they did nothing about it but just a goodbye and we will call you when you're part arrives in. More