Stateline Subaru

Sales Person was great I worked with Steve and he was great. I ended up getting a sale with him ad couldn't be happier. I am however slightly disappointed with how managemen I worked with Steve and he was great. I ended up getting a sale with him ad couldn't be happier. I am however slightly disappointed with how management handled the manning of the promotional event that was going on. I completely expected a little more of a delay but I had to wait over 2 1/2 hours after i signed the financial paperwork just to get my car. They had it detailed in about 45 mins and then I had to keep walking back into the sale room to try and get the attention of my sales person. Who was now handling another customer. Again I do not fault him one bit but I feel if they hold another promotion then they need to work out the kinks. I had all the attention before the sale and after that I felt like I didnt exist which is unacceptable. That being said Steve will do everything he can to meet your requirements. More

No Stress, New Car Were greeted immediately even though very busy. When salesperson was not immediately available, manager asked a few questions to determine what we we Were greeted immediately even though very busy. When salesperson was not immediately available, manager asked a few questions to determine what we were looking for and set up a test drive of the Impreza Upon return, our salesperson Steve was available and took us for a test drive of the Crosstrek. We were able to discuss pricing and make a decision quickly. Very easy stress free process. Everyone was pleasant, quick to answer questions even assisted with connecting to car's technology. Followed up after purchase to make sure we had no questions. More

Fantastic Dealership Great service, kind salesmen and a fantastic experience overall. Pretty much everyone I worked with and talked to were kind and thoughtful. I really f Great service, kind salesmen and a fantastic experience overall. Pretty much everyone I worked with and talked to were kind and thoughtful. I really felt taken care of from start to finish. Good communication throughout the process too. Starkly different from other dealerships. More

Friendly and super helpful Very friendly and concerned and more then willing to work with you. We felt the waiting time to sign the contract to be a bit too long. However it was Very friendly and concerned and more then willing to work with you. We felt the waiting time to sign the contract to be a bit too long. However it was Black Friday and they seemed way backed up. More

Great but little expensive Great people but expensive the car was supposed to be pick up i did it on line they told me i had to call for that service i never did that before Great people but expensive the car was supposed to be pick up i did it on line they told me i had to call for that service i never did that before More

Good people, bad service. Everybody who have worked with that this dealership is way nicer then you would expect, they're very informative and they're very helpful. The actual Everybody who have worked with that this dealership is way nicer then you would expect, they're very informative and they're very helpful. The actual service from the mechanics sucks. I spent almost $1,300 over for visits within the course of a week and a half. Half of that was trying to fix one problem. It took themthree visits to figure out that I had a misfire, the first two times they thought it was an ABS sensor I had that replace for $400 total. And then I went back a third time because the problem was still there, and they told me I had a misfire. More

Expensive since new ownership 375 for spark plugs, then faied inpection sticker for wheel bearing and wanted another 550 for that. Was. It expecting it to Be so expensive 375 for spark plugs, then faied inpection sticker for wheel bearing and wanted another 550 for that. Was. It expecting it to Be so expensive More

Friendly and professional They took care of what I asked for and inspected the entire car. Finding a loose bumper and reattaching it for me. I am very happy with the servic They took care of what I asked for and inspected the entire car. Finding a loose bumper and reattaching it for me. I am very happy with the service. More

Service Thank you for the kind, caring, and explained service you give. I understand everything and I know nothing about cars! Will always go there! I I wil Thank you for the kind, caring, and explained service you give. I understand everything and I know nothing about cars! Will always go there! I I will also recommend the Service. And when it comes to upgrading my Apreza you will see me!!! More