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Stateline Subaru

Somerset, MA

4.3
563 Reviews

1451 Brayton Point Rd

Somerset, MA

02725

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563 Reviews of Stateline Subaru

November 30, 2018

Recent purchase The experience was first rate and I would definitely recommend to others and return for all my purchase and service needs. Love this dealership 👍 th More

by BKROGERS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Theodat, Inna Perez
Dec 04, 2018 -

Stateline Subaru responded

Thank you for the 5-star review! We greatly appreciate your business and hope to see you back again sometime!

November 29, 2018

Great Experience I wanted to trade in my Crosstrek for something new, Josh Archer was awesome, professional, kind and not high pressure. He worked as our advocate and More

by PW128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Archer
Dec 04, 2018 -

Stateline Subaru responded

Thanks for the great feedback! We are happy to hear Josh was able to make things happen for you!

November 28, 2018

Transparency Tyler was professional and patient with answering all of my questions. He communicated what was wrong with my vehicle honestly and even helped me dete More

by KTV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 04, 2018 -

Stateline Subaru responded

Thank you for the amazing review! We are thrilled to hear Tyler made your experience at our dealership a positive one!

November 28, 2018

Excellent service and excellent people! Mark was my service intake person. I needed to leave earlier than expected. Mark made sure I could get there in time. The work done on my auto was p More

by RMCLRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 04, 2018 -

Stateline Subaru responded

Thank you for the amazing feedback! We appreciate your business and look forward to seeing you back again!

November 28, 2018

My Subaru gets great service I trust the workmanship my 2015 Outback receives at Stateline Subaru and I have experienced courteous and friendly service from all of the men and wom More

by SANDRADARLING47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cadima
Dec 04, 2018 -

Stateline Subaru responded

Thanks for the awesome review, Sandra! We greatly appreciate your business and look forward to seeing you back again sometime.

November 28, 2018

Great Service People Power window would not close. Set up appointment with Mark even arranged to have car picked up, Mark kept me info of the project all the way.. Great More

by GEDUNK41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melany Fanfa
Dec 04, 2018 -

Stateline Subaru responded

Thanks for the great feedback!

November 28, 2018

Diagnosis of battery light This service station charges so much for labor! I paid 335 essentially to get 4 wires taped. The man at the service desk is condescending, rude, and a More

by CM261407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Peixoto
Dec 07, 2018 -

Stateline Subaru responded

Hello- We're very sorry and extremely concerned to hear about your experience at our dealership. We'd like to hear more about it and try to make this right, please give our Service Director, Don, a call at 508-676-3071. Thank you.

November 28, 2018

Great service! Mark was very attentive and knowledgeable. Helped me out with an administrative issue with my maintenance plan. Fast and prompt service!! Good A More

by EDWIN.E.NIEVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 04, 2018 -

Stateline Subaru responded

Thanks for sharing Edwin! We are happy to hear you were pleased with your service!

November 28, 2018

Easy tire replaced and warranty wheel stud replace. I dropped the car off that night and I had it back by the end of the next day. This was done real fast and I have no complaints. Kyle was professional More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Peixoto
Dec 04, 2018 -

Stateline Subaru responded

Thank you for sharing your experience with us, Mark! We are happy to hear you were pleased with your service at our dealership!

November 28, 2018

Spare key made. I needed a spare key for my Forrester that I had just purchased. I communicated with Alex by texting that I saw on the web page. She was very helpfull More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lozano, Brian Cadima
Dec 04, 2018 -

Stateline Subaru responded

Thanks for the positive feedback, Mark! We are glad to hear Alex was able to get a new set of keys for you!

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