Stateline Subaru

Happy customer Great customer service. Everyone was really helpful at the dealership and making sure that I was taken care of. They took care of everything for me. Great customer service. Everyone was really helpful at the dealership and making sure that I was taken care of. They took care of everything for me. More

Easy, transparent leasing experience Jonathan (aka Joey) was pleasant to work with and made the process super smooth. It’s my second Subaru and I would highly recommend working with him. Jonathan (aka Joey) was pleasant to work with and made the process super smooth. It’s my second Subaru and I would highly recommend working with him. More

Hyundai Veloster service The service and sales departments are top notch and I could not be happier with the service they provide. From the initial appointment to the unexpec The service and sales departments are top notch and I could not be happier with the service they provide. From the initial appointment to the unexpected service due to customer (me) error they were exceptional in their assistance and cooperation. I’m extremely satisfied and will continue to visit a Stateline for all my purchase and service needs More

Terrible I bought a used car from Stateline Subaru. After waiting two weeks for my registration they called me to come in for a sticker, oil change and to hav I bought a used car from Stateline Subaru. After waiting two weeks for my registration they called me to come in for a sticker, oil change and to have a button looked at on the middle console. Came in at 8:30 at 11:30 upon my return nothing was done! Marc told me to come back for 4pm. Upon second return and wasting my whole day only sticker and reg were done. Marc said I would have to see sales about button because he won’t fix it. Sales manager Brian extremely rude and not helpful said he won’t cover coat to fix the button. They didn’t even try to fix the problem . Spoke to GM he was useless as well he did not care about my time that was wasted. He gave me the run around and wanted me to make another appt next week just so they can tell me that they can’t fix the problem again. The upsetting part is that no one even addressed the issue they just avoided it and wasted my time. I will never use this dealership again or recommend it to anyone! More

Easy transaction The staff were pleasant to work with and the transaction was easy to complete. Nice to purchase a Subaru during the share the live event. The staff were pleasant to work with and the transaction was easy to complete. Nice to purchase a Subaru during the share the live event. More

Service Wonderful, efficient service. Everyone was very pleasant and respectful. Definately recommend Stateline subaru, when you need service. Nice waiting Wonderful, efficient service. Everyone was very pleasant and respectful. Definately recommend Stateline subaru, when you need service. Nice waiting area with available snacks and drinks. More

Great experience Service members courteous and helpful..i waited as my car had a recall fixed. Time waited was as stated. Waiting area was comfortable and friendly..be Service members courteous and helpful..i waited as my car had a recall fixed. Time waited was as stated. Waiting area was comfortable and friendly..because of this i didnt mind waiting there for the repair to be made. More

Great service I made an appointment for service and they took my car as soon as I arrived. I was done and cashed out in less than an hour. Thank you. I made an appointment for service and they took my car as soon as I arrived. I was done and cashed out in less than an hour. Thank you. More

Communication is key Overall my experience at Stateline Subaru was okay. I had already selected the car that I wanted before showing up as I was looking for a used vehicle Overall my experience at Stateline Subaru was okay. I had already selected the car that I wanted before showing up as I was looking for a used vehicle. But the salesman that sold me the car was very polite and helpful with the questions that I had. When it came time to go to finance I had no issues. The man who helped with the financing though failed to communicate to Josh, my salesman, that the car needed to be delivered the next day and that he had the plates at the dealership. So after calling to make sure it would be delivered at a certain time it turned out there were no plans to drop it off. The car was dropped off on time despite that, but without the plates. The issue was resolved in the end resulting in my sufferage and no offer from the dealership for compensation. More