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Stateline Subaru
Somerset, MA
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563 Reviews of Stateline Subaru
Subaru got it right The sales and management listen tobiur needs and were spot on in their lease was exactly where we wanted it. No hassle! Totally professional! Great ex The sales and management listen tobiur needs and were spot on in their lease was exactly where we wanted it. No hassle! Totally professional! Great experience! More
Very Helpful Not only did the service department replace the dead battery as scheduled, Kyle came out to the car and helped me resync the phone to the car. That l Not only did the service department replace the dead battery as scheduled, Kyle came out to the car and helped me resync the phone to the car. That little extra means a lot. Great service! More
Pre delivery Picked up car for delivery brought back for sticker and they took it in right away and even washed again due to when we took it the first time it was Picked up car for delivery brought back for sticker and they took it in right away and even washed again due to when we took it the first time it was raining More
The $1000 oil change (necessary, but oof) I came in for an oil change and ended up needing a lot more done... but Brian was really transparent and helpful about it! He explained why I really n I came in for an oil change and ended up needing a lot more done... but Brian was really transparent and helpful about it! He explained why I really needed to do all the things right then, and when I expressed concern about costs he did what he could to bring the costs down for me. In my past experience I’ve often felt like I’m taken advantage of at car service places (as a young woman) and Brian doesn’t make me feel like that - I really trust him. So even if dealership prices are a bit higher than elsewhere I come back for Brian. More
Excellent Service Only went to the service department for my first oil change. I also had them test my battery, and it failed the test. Since I just bought my vehicle t Only went to the service department for my first oil change. I also had them test my battery, and it failed the test. Since I just bought my vehicle there, they put in a new battery for me for no charge. Now, I can drive my vehicle with no worries. Would highly recommend this service department! More
Almost a five Well there was a problem with my insurance company.i was told to call them about my new car but they went ahead and insured my new vehicle so I was d Well there was a problem with my insurance company.i was told to call them about my new car but they went ahead and insured my new vehicle so I was driving without insurance on my old car for 2 weeks. I was waiting for my title to come in so I was not happy. Overall I love my new car but it could of been easier More
Valet, staff, waiting area Great valet service on a windy rainy day. Service staff great. Wait time a bit lengthy in a very cold waiting area. All in all a good experience. Great valet service on a windy rainy day. Service staff great. Wait time a bit lengthy in a very cold waiting area. All in all a good experience. More
Good service and people Good service best dealership around Massachusetts , very happy with the quality and service , style of the new cars ,my new Ascent is a good looking Good service best dealership around Massachusetts , very happy with the quality and service , style of the new cars ,my new Ascent is a good looking suv More
Awful The service and communication was terible the price for 60,000 service was terrible recommendation and quotes very high and vending machine in plac The service and communication was terible the price for 60,000 service was terrible recommendation and quotes very high and vending machine in place of free granola bars More
Good service , explained clearly, finished when promised. My only criticism is that the customer waiting area could be improved. It is small, cold whenever door is , explained clearly, finished when promised. My only criticism is that the customer waiting area could be improved. It is small, cold whenever door is opened. Impossible to avoid sounds fro tv, no desk space to do work. More