Starling Ford - Service Center

Efficient and very helpful! Someone even bought me a Mountain Dew to help ward off a migraine. Vehicle was finished the same day. Someone even bought me a Mountain Dew to help ward off a migraine. Vehicle was finished the same day. More

McKenzie from sales is a go-getter. He is the reason I bought from you. He put in the extra effort to find what I was looking for. I have only one interaction with your service depar He is the reason I bought from you. He put in the extra effort to find what I was looking for. I have only one interaction with your service department. They were supposed to order a part. Evidently they forgot. I had one minor issue - remove the speed governor. No other work yet as the part I asked for did not get ordered. We'll see how it goes. Also, you don't provide loaners to drive. Makes it challenging to use your service department. Interesting you ask below if I waited for the service. You left me no choice: I was forced to wait. You asked if I would recommend your service department. Not if you have to drive 30 minutes and wait for the service, so I said no. Thank you More

Excellent service and knowledgeable staff. Highly recommended!, The service department has a nice waiting room and very nice atmosphere. Highly recommended!, The service department has a nice waiting room and very nice atmosphere. More

Michael Young knows how to care for his customers . Great service all around. Thank you Great service all around. Thank you More

I have been working with Michael for several years to keep my F-150 running in top condition. He is always ready to listen to my concerns and try to rectify them at the time of my appointment. My only co keep my F-150 running in top condition. He is always ready to listen to my concerns and try to rectify them at the time of my appointment. My only concern is that the F-150 has a flaw with the Cam Phasers and while there was a recall to fix the problem, which I did, it did not fix the problem. After complaining about the noise on starting the engine, and while the vehicle was still under warrantee, I was never told that the parts needed to be replaced. Now I bring in the vehicle with the same complaint and I am told the Cam Phasers need replacement and my vehicle is no longer under warrantee so I will have to foot the bill myself. This problem is a ford problem which they knew about and should have fixed but didn't. Now as a ford owner I must pay to fix their known problem. More

Was very pleased with the customer service department. I’m am enjoying my new Bronco tremendously! I’m am enjoying my new Bronco tremendously! More

Mike and Mike in the service Dept. are the BEST! They go above and beyond every time! are the BEST! They go above and beyond every time! More

Dominic did a great job and wen above and beyond what we expected of the dealership expected of the dealership More

Service department personnel were courteous and informative. Work was satisfactorly completed within the time estimate provided. informative. Work was satisfactorly completed within the time estimate provided. More

Everything went well with my undercoating, putting my tires on and fixing my electrical issue and putting batteries in. Everyone did a great job tires on and fixing my electrical issue and putting batteries in. Everyone did a great job More