Starling Buick GMC Stuart - Service Center

Eric provided excellent customer service when I had my 2022 Buick serviced. The car was ready in a timely manner. 2022 Buick serviced. The car was ready in a timely manner. More

I had appointment for 10:30 for my battery and my park assist not working. I got there a little early so I can speak with the service manager and ask him why my battery leaked and dead. When I just had se assist not working. I got there a little early so I can speak with the service manager and ask him why my battery leaked and dead. When I just had service a few months by you guys. He responded with I don’t have a crystal ball I can’t tell you that with a smart xxx a sarcasm response as he laughed. I don’t know what kind of manger that is. The service advisor had looked over whelmed like he had stacks on stacks of appointments. Because he also called me by the wrong name I because we all look like a Juan. So keep in mind I had my appointment at 10:30 didn’t get a response tell a little after 1pm with no word on what’s going. Finally the service advisor came and said we need to replace the battery cable and it’s going to be about 5hr of work and cost $1200. $1200 is a lot of money nowadays. So a $100-$200 part and the rest is in a labor because they have to remove this to get to this. That is a lot of removing. So asked ok is this going to fix the low voltage issue and my park assist. He said it should for $1200 I think it should. For dealership that prides them self on being tier one I don’t see it. More

Always have good experience- knowledgeable sales and techs- polite and helpful. Make good suggestions without pressure techs- polite and helpful. Make good suggestions without pressure More

I have worked w/ Eric on multiple occasions, and he is always an Excellent Advisor. Enjoy the experience at Starling. always an Excellent Advisor. Enjoy the experience at Starling. More

They diagnosed what my car needed very quickly and saved me from having to rent a car they were honest and told me to return to the business that did the original repair because the issue I was having was c me from having to rent a car they were honest and told me to return to the business that did the original repair because the issue I was having was caused from them not doing an alignment after replacing my struts Thank goodness for honest people thanks to Heather and the mechanic I returned the car back to where I had the struts done and they did what they should have done the first time More

Amazing store and just as amazing people working here. Love this place love the people Love this place love the people More

Excellent customer service as always. The estimated time to complete service was spot on. Friendly staff. The estimated time to complete service was spot on. Friendly staff. More

Adam is always great. Everything went as planned. Good and timely service. I appreciate the effort. Everything went as planned. Good and timely service. I appreciate the effort. More

Even when things do not go as planned; Mike, my service advisor, makes every effort to make sure the experience is a satisfactory one advisor, makes every effort to make sure the experience is a satisfactory one More

Our mileage Maintenance for our 2024 Enclave was on time and we experienced excellent service and was done as promised on time. Mike our check-in tech was very nice and professional explaining the entire se and we experienced excellent service and was done as promised on time. Mike our check-in tech was very nice and professional explaining the entire service and informed us of upcoming future services. Excellent dealership all around. More