Starling Buick GMC Stuart

I was approached in the parking lot by John Harper, who was extremely friendly and sociable. I advised him right away the type of car I was interested in. He helped me look around and was very honest with was extremely friendly and sociable. I advised him right away the type of car I was interested in. He helped me look around and was very honest with me in choicing the right vehicle and would be a good match all the way around. I liked his approach. He wasn't your typical sales person who is normally very pushy and agressive. After a test drive in the Buick Encore, I fell in love with it. We went back into his office, at which time we did some paperwork. The whole experience was very pleasant and very comfortable. He was extremely professional and knowledgable, and answered all my questions and concerns. I did sign a lease agreement with him and was extremely satisfied with all deal I received. I look forward in servicing my vehicle in the future. I also met a few staff members in the dealership, who helped answer a few questions as well as Gary in the service department. They all were extremely friendly and helpful. I wouldn't hesitate recommending Carls Buick in the future to all my friends and family. Thank you again for a wonderful experience! I rate them #1!!! More

John is the best automobile sales consultant I have ever met. He is very personable and extremely knowledgeable. He explained all aspects of my car in terms I could understand. The amount of time he spen met. He is very personable and extremely knowledgeable. He explained all aspects of my car in terms I could understand. The amount of time he spent with me even though I told him I was only comparison shopping was incredible. When I decided to make the purchase I was given a tour of the dealership and was introduced to several other department employees I might have reason to visit. I have never before been offered this courtesy. I would most certainly recommend John and Carl's GMC Buick to anyone shopping for a General Motors product. More

Found Truck I was looking for here at Carls in Stuart Fl. John Hobson was very friendly right off the bat and not salesman wanting a deal friendly. I actually had a good time purchasing my vehicle. Mr. Hobso John Hobson was very friendly right off the bat and not salesman wanting a deal friendly. I actually had a good time purchasing my vehicle. Mr. Hobson was interested in my interests and lead me in the direction the was best for me. The whole process was quick and completely stress free. I was also very pleased with the amount i received for my trade in. Thank you Carls Buick, Pontiac, GMC and also John Hobson for an excellent vehicle buying experience and will definitely be doing buisiness with you in the future! More

Very poor workmanship after the sale and very rude salesman (after the sell). I bought a truck there that they promised they would take care of the issues next Thursday. I get up the next day to go t salesman (after the sell). I bought a truck there that they promised they would take care of the issues next Thursday. I get up the next day to go to work and I turn on talk radio. I think to myself "this radio is really bad" then I hit a bump and the stereo blasts out SOOO Loud. I looked at the truck in the daylight and it had tons of dents and scratched. The back seat pouch was torn, it smelled like dog, etc. I decided to go out the next day with my white shirt. When I got home it was stained so bad from the seats I had to throw it away. My family get in the truck and I have to tell them " sit on a towel" we drive and the speakers cut on an off and they have to mention the smell and the scratched and dents on the exterior. I am not worried, because I was promised that all the issues would be taken care of. I finally get my truck there for the service and I was told by the service department (over the phone) it would cost me over $500 to fix the acceleration and speakers that were defective the day I bought the truck. I was assured that this would be covered. Their website stated the used vehicles would be like new. Seat belt alarm does not chime, blood on ceiling etc. I got to dealer and the service dept. told me to talk to Bob Reed. I told him the truck was not detailed and showed him and he say's "they must have missed that spot". I say "how about all these other spots, and the rear pouch they said they fixed". Bob starts raising his voice and say's "we never agreed to this stuff" and started being very rude. I was assured the paint scratches would be fixed to the point you would barely notice. I told Bob that it was getting later and it was overcast and raining when I was looking at the car. Bob replies by saying it was bright and sunny. What a liar he is. I showed my friend and he just laughed and said "looks like a 2 year old colored on your truck". I was hoping this would be the dealer I could buy the rest of my cars from, but it's NOT! Stay Away! More

Scott, the salesperson, was very friendly and knowledgeable of the product. Ben, the sales managed was a pleasure to deal with and was very accommodating, John in parts was very helpful and has knowledgeable of the product. Ben, the sales managed was a pleasure to deal with and was very accommodating, John in parts was very helpful and has great knowledge pertaining to his job. These men made my experience a comfortable one and helped me greatly. I would recommend this dealership, because of these people, to anyone without hesitation. Mike B. More

Carl's gmc dealership in Stuart ,Florida was very helpful and wonderful customer service ! We purchased a Chevy silverado 6 months old for thousands less than other dealerships and carmax ! Very glad helpful and wonderful customer service ! We purchased a Chevy silverado 6 months old for thousands less than other dealerships and carmax ! Very glad we went to Carl's ,they worked with us and our credit until the deal was right for us. More

Buying a car is never a pleasant experience but this was one of the best we've ever had. There was no sales pressure and the atmosphere was relaxed and friendly. Leonard was very easy to work with, very pro one of the best we've ever had. There was no sales pressure and the atmosphere was relaxed and friendly. Leonard was very easy to work with, very professional and the price was fair. We would definately use this dealership again More

I had a wonderful experience buying my Yukon from Carl's Buick GMC, my sales associate Brahim Aboujja made the process too easy...he didn't play the usual games that we have all experienced at one ti Carl's Buick GMC, my sales associate Brahim Aboujja made the process too easy...he didn't play the usual games that we have all experienced at one time or another with most dealerships. Ben, the used car manager was also a pleasure to deal with and even the finance manager Sonia, was great, never spent such little time in a finance office in my life. It was obvious to me that the entire crew at this dealership are stars in their profession and it was just all around an absolutely amazing experience and I love my Yukon! More

Drove across the state from Cape Coral to purchase my car. When we arrived the car and paperwork was ready for us to complete so we could get back on the road for our 3 hour ride home. Thanks for makin car. When we arrived the car and paperwork was ready for us to complete so we could get back on the road for our 3 hour ride home. Thanks for making it out to be a great transaction. More

The customer service was excellent at this dealership. Steve Blakley was extremely helpful and informative when it came to truck knowledge. For these reasons are why I am giving this dealership an A grade Steve Blakley was extremely helpful and informative when it came to truck knowledge. For these reasons are why I am giving this dealership an A grade. More