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Starks Ford of Queens

Woodside, NY

4.5
434 Reviews

57-01 Northern Blvd

Woodside, NY

11377

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434 Reviews of Starks Ford of Queens

September 05, 2023

Best at koppel, made sure everything went smoothly, will deff, recomend to everyone. Thank you Imon More

by Hector_miguel93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MD Imon
Sep 05, 2023 -

Starks Ford of Queens responded

Good morning Hector, Thank you for taking the time to post your *5 Star* review. Imon and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

August 28, 2023

Arturo spent the day assisting me in the purchase of my first car. He was meticulous, patient and a pleasure to work with. More

by ajuniper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Cantillo
Aug 29, 2023 -

Starks Ford of Queens responded

Good morning ajuniper, Thank you for your exceptional response. Arturo and I appreciate your support! Safe travels, John K. jknoesel@koeppelautogroup.com

August 20, 2023

I was treated with respect and understanding by everyone with whom I interacted.The folks at Koeppel are very knowledgeable and are to be commended. More

by mauryg8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vecchio, Mirza Islam
Aug 21, 2023 -

Starks Ford of Queens responded

Good morning Maury, Thank you for taking the time to post your *5 Star* review. Mirza, Mike and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

August 16, 2023

Emon was the best to work with. He explained and helped us throughout all the steps. Definitely will recommend him to others if they shop with ford.Very happy customer More

by murshedkhan765
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MD Imon
Aug 16, 2023 -

Starks Ford of Queens responded

Good afternoon Murshed, Thank you for taking the time to post your *5 Star* review. MD Imon and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

August 10, 2023

Imon, the salesperson who handled my car deals, truly impressed me with his exceptional skills and professionalism. From the moment I stepped into the dealership, he greeted me with a warm smile and made More

by asifahmed9250
Recommend Dealer
Yes
Employees Worked With
MD Imon
August 01, 2023

very good guy my mother happy with him good deal thank see you next years it sasdrick More

by sadrac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Aug 01, 2023 -

Starks Ford of Queens responded

Good morning sadrac, Thank you for taking the time to post your exceptional review. Jose and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

July 27, 2023

Well run, comfortable, pleasant and helpful staff! Great selection of vehicles. Very happy with experience. More

by glenn.godin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Islam
July 19, 2023

Recall nightmare beware. Vehicle taken for recalls. Car returned with damage right side rims- front and back wait a week to take back car to repair. After right side right f More

by xsacta
Service Time
Recommend Dealer
No
Employees Worked With
Prefer not to Name any person
Jul 19, 2023 -

Starks Ford of Queens responded

Good morning xsacta, I would like to ask for the opportunity to learn more about your experience. Please contact me at jknoesel@koepelautogroup.com Thank you, John K.

Jul 19, 2023 -

xsacta responded

All I ask is not to be disrespect and for the dealer to take responsibility fixed my broken rim or pay for me to fix it. All your staff need to be train specially your service manager. Never answers the phone. I just when for a simple recall and never imagen what would happen so many issues. I email you my experience never again would I take my car to this place I am scare my vehicle will get damage. Yes the first time you made it right and fix the damages but the second time we got ignore. It is not my fault who ever drive my truck did not pay attention when moving my vehicle. I am a city employee I can keep dealing with this but I will make sure people know to check their car when picking up.

Jul 22, 2023 -

xsacta responded

Update- wanted dealer to make it right I was send a message to explain the issue but no response whether or not they will fix my damage property.Images had been posted in Google reviews all I need is my rim to be fix or buy me a new rim but as seen in the image the driver scratch rims and tires which are very expensive as they are 22” Thanks for taking your time to review the issue just know images are better than words.

Jul 22, 2023 -

xsacta responded

Again Update -the nightmare continues now my tire sensor of the tire they said they fix are in my dashboard this is crazy and still no answer very disappointed with the dealer Picture in Google

Jul 27, 2023 -

xsacta responded

Today is 7/27 and still no response Very disappointed please costumers beware

July 16, 2023

Mr. Jose Rodriguez was Excellent !!! Treated me with respect….. I bought a 2023 Ford Raptor, he took his time and went over all the functions of the vehicle. He took his time and made sure I understood More

by bval525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Jul 16, 2023 -

Starks Ford of Queens responded

Good morning bval525, Thank you for taking the time to post your *5 Star* review. Jose and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

July 02, 2023

Michael P. Great guy. Takes good care of you. Call him to buy your car More

by Elephantmo123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wessam Hamdan, Michal Piencioszko
Jul 02, 2023 -

Starks Ford of Queens responded

Good morning Elephantmo123, Thank you for taking the time to post your *5 Star* review. Michael P. and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

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