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Starks Ford of Queens - Jamaica

Jamaica, NY

4.4
477 Reviews

139-40 Queens Blvd

Jamaica, NY

11435

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477 Reviews of Starks Ford of Queens - Jamaica

February 25, 2017

They treat you like family! This is my forth lease from Ford Lincoln of Queens. I keep coming back because they treat me like royalty. It's no hassle. They always have great dea More

by aindelicato1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael W. Duff, Liz Girnus
February 17, 2017

Over the top service Jose's customer service went beyond my expectation. He provide me with all the information xxxxxxand con's. Which made my decision very easy. Drove aw More

by Pbusta4808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ocasio
February 15, 2017

BEST EXPERIENCE EVER!!!!! Let me start off by saying by the time I had contacted Ford Lincoln of Queens, I had already been through the ringer. In the past I always had leased More

by JNR1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Girnus
February 14, 2017

Great service Every one in the dealership was very friendly and helpful, especially Philomena helped me and my husband obtain a great and comfortable monthly paymen More

by Valerie Tavarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philomena Fullerton, Reginald Williams
February 14, 2017

Excellent! Leasing a car from this dealership was a positive experience. Liz was a pleasure to deal with and went out of her way to see that i left happy. She More

by lcasesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Cohen, Liz Girnus, Jovan Jackson
February 12, 2017

My salesperson, Liz Girnus, was amazing! I have dealt with Liz Girnus twice and she was fabulous both times. Liz really puts in a lot of effort to get you the car that you want with the r More

by Stephen B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Girnus
February 08, 2017

Amazing experience My fiance and I were looking into a new vehicle and we found one on the floor that caught our eye. We scheduled a test drive and Jose was more then wi More

by Markj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ocasio
February 02, 2017

First Rate Over the past 30 years - I've purchased and leased quite a number of Ford, Mercury and Lincoln vehicles. Earlier this week I again leased a Lincoln th More

by jjn1
Recommend Dealer
Yes
Employees Worked With
Michael W. Duff, Liz Girnus, Reginald Williams, Jovan Jackson
February 01, 2017

Bad Experience I dealt with the service department. They were late (a week for a mere diagnostics), unresponsive, didn't solve the problem with the my vehicle. I wou More

by dex789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry
Feb 16, 2017 -

Starks Ford of Queens - Jamaica responded

Hi Dex, we are sorry to see your negative review and apologize for any inconvenience. Please understand this not typical of our service center and not acceptable. Thank you for bringing this to our attention.

January 31, 2017

Waste of time- Not true to their word I scheduled an appointment for service and spoke with the service manager at the Valley Stream service location. I specifically stated I will be comin More

by EJP87
Customer Service
Recommend Dealer
No
Employees Worked With
Brian (ford service manager)
Feb 15, 2017 -

Starks Ford of Queens - Jamaica responded

We apologize for any inconvenience you may have experienced. We would like to hear more about your issues and make sure that you receive proper customer service. Please understand we are not sure who you are as you have not provided your name. Please call Roxanne at 718-657-8888 ext 693 so we can take care of your issues. Thank you for bringing this to our attention.

Feb 15, 2017 -

EJP87 responded

Good Day. I appreciate the response several weeks after my review. There is no need for me to call in as I have gotten the repair I needed done at another Ford Service Center.

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