Starks Ford of Queens - Jamaica

I got the car I wanted and Kristen Angrisani was friendly and helpful. They were willing to order the car from another local dealership when they did not have the model I wanted, even though it meant less pr and helpful. They were willing to order the car from another local dealership when they did not have the model I wanted, even though it meant less profit for them. All in all, a completely pleasant experience. More

Jose Ostacio was the salesman that helped me get my 2012 Ford Explorer. What a great guy,he is very kind and honest and stayed true to his word. I was looking for a new vehicle for a few weeks and new exac Ford Explorer. What a great guy,he is very kind and honest and stayed true to his word. I was looking for a new vehicle for a few weeks and new exactly what I wanted. Every dealer that I went to just gave me the run around. I stumbled upon Ford Lincoln of Queens and said let me give it a try, I literally called got Jose on the phone told him exactly what I wanted he said he would get back to me in a few minutes and he did just that. I remember speaking to him and said to him this deal is too good to be true he assured me that what he said was what I would get. So what did I do... I jumped in my car with my husband and kids and went right on down there, we drove home in our new 2012 Explorer that same night. We had a really great experience with Jose and would definetly recommend Jose and Ford Lincoln of Queens to my friends and family. We will be back next year when its time to turn in our vehicle for a new Ford! More

After being given the run around and being lied to constantly by an employee at another dealership for a whole week being told the car I wanted didn't exist, I found it here. In and out, deal made pa constantly by an employee at another dealership for a whole week being told the car I wanted didn't exist, I found it here. In and out, deal made painlessly in ten minutes with no run around and actual answers to my questions. I came from Suffolk County out of my way in traffic and got here just before closing and was still met with great and friendly service, and would do it all over again for my next car. After a week of frustration, I had almost given up on getting a car altogether and was not optimistic coming in to talk to another salesman out to say anything and everything to make a buck, but Seth was great, helpful, and to the point. The whole experience was a breeze and I walked out finally happy. Thanks guys! More

This lady Liz can sale a car, she listened to all my questions and concerns. There is no other place I would go anymore. She Knew how much I wanted to spend and made it happen for me. Because of her I questions and concerns. There is no other place I would go anymore. She Knew how much I wanted to spend and made it happen for me. Because of her I am driving a beautiful 2013 Explorer. She made me feel like family, thank you Liz More

I must say my first visit to the ford site in queens was very questionable at first. I am a young male with no experience purchasing and or leasing a vehicle. I had a horrible experience with ford dealershi very questionable at first. I am a young male with no experience purchasing and or leasing a vehicle. I had a horrible experience with ford dealership in Nassau County, when I purchased a leased 2004 ford explorer. I was sold a dream with an ending of a horrific experience. I was told I would have many different features to the financed vehicle which was not the case. I would not recommend anyone going to the Nassau county ford dealership. You will be sorry if you did. I wanted to say the least when I entered ford dealership in Queens, I was addressed with open arms from Jose Ostacio Sales Rep. This man gave me more than a tutorial about vehicles. He did not rush to say purchase, he provided me with different avenues due to my financial issues. He went above and beyond to ensure that I was making the right decisions for my pockets instead of the look. Jose Furthermore followed up with me on a weekly base to keep me posted on what was going on with the outcome of getting me into my 2012 ford escape. As when it comes to purchasing a vehicle you needed to ensure you that you have insurance on the vehicle which I didn’t have to worry about as Jose took care of everything. I was very pleased and happy with the outcome. I know when it’s time to turn in my vehicle I will defiantly be returning to Jose for that premium services he has to offer. If you are looking for a sales rep that will work with you o.. Please use Jose Ostacio. He is great, trustworthy, honest, and reasonable man More

Every car buying experience I've had has been a nightmare- until this one! My salesman, Ira Diggs, was knowledgeable, friendly, and professional. EVERY time I called, he either picked up his phon nightmare- until this one! My salesman, Ira Diggs, was knowledgeable, friendly, and professional. EVERY time I called, he either picked up his phone or called me back with 5 minutes. Any email communication was also quick and effective. I felt NO pressure and received incredible customer service and professionalism. The car I bought and the deal I got still have me shaking my head in disbelief. I absolutely love my Fusion! Ford Lincoln of Queens has earned a customer for life. More

Liz is by far the best. She goes above and beyond to get you want you want. She makes life really easy - delivers and picks up right at your door. We have been dealing with Liz for years and will always c you want you want. She makes life really easy - delivers and picks up right at your door. We have been dealing with Liz for years and will always continue to do so. More

I was dreading having to look for and buy a new car. Seth made buying a new car easy and stress free. I heard about the dealership and Seth from a friend and drove from Suffolk county just to deal with Seth. made buying a new car easy and stress free. I heard about the dealership and Seth from a friend and drove from Suffolk county just to deal with Seth. I handed him my old keys and he handed me new ones, it was as easy as that, he took care of everything for me. I would definetley make the trip again just to deal with Seth. More

I wanted to treat myself to a new car and I wasn't sure of what type of car to buy but I did know that I wanted a new one. I had a list of dealerships I printed off line and I wanted to start with a Ford d of what type of car to buy but I did know that I wanted a new one. I had a list of dealerships I printed off line and I wanted to start with a Ford dealership first because I always liked the Ford cars, so I went to Ford Lincoln of Queens and I first met Mr. Jose Ocasio the sales person. Jose and I hit it off right away!! he gave me the impression of being very professional and experienced, kind, understanding, and easy going,NOT PUSHY like some. Jose new everything about all the cars in his show room, Jose took his time explaining every button in the 2012 Ford Taurus and by doing this I basically took the list of other dealerships that I printed online and through them out!! Mr. Jose Ocasio is an OUTSTANDING person and because of this I purchased my new 2012 Ford Taurus in cash for 31,000.00 and I only have the car for one month and I'm loving it and recommending everyone to this Dealership to meet Jose. Thank you Jose without I feel I would have went some place else. God Bless you.. Your New Customer,Joe Thompson More

I went on edmunds.com and had over 15 dealerships contact me. Kristen Angrisani was not only the most responsive she clearly understood my needs and my budget and she delivered in a timely manner and deliv me. Kristen Angrisani was not only the most responsive she clearly understood my needs and my budget and she delivered in a timely manner and delivered on the price she quoted me, she was very trustworthy and great customer service with great attention to detail. I highly recommend working with Kristen and Ford Lincoln of queens. More