Starks Ford of Queens - Jamaica
Jamaica, NY
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477 Reviews of Starks Ford of Queens - Jamaica
Jack was completely rude. He did not even bother to ask me for my name. He tolf me he had no cars to test drive. Then hr flat out told me the internet price to lease a Ford Edge and then told me there were me for my name. He tolf me he had no cars to test drive. Then hr flat out told me the internet price to lease a Ford Edge and then told me there were no deals or incuentives. He basically told me that he didn't need my business. As soon as I walked out. He turned the lights off on the showroom. More
The only reason we bought a vehicle from this specific dealership was because of Mr Ocasio. He was very helpful, he listened to what we wanted, he made suggestions which we appriciated and even tried to s dealership was because of Mr Ocasio. He was very helpful, he listened to what we wanted, he made suggestions which we appriciated and even tried to save us some money. He never tried to get our ss# or to fill out any application. We did not feel pressured at any time, we felt comfortable. That was more important to us even more than the cost of the vehicle. If all goes well with our new explorer and the service center is good and if we could afford it, we would most certainly go back to Mr Ocasio. More
We are very pleased with our experience. Our salesman Ken We are very pleased with our experience. Our salesman Ken Sweeney took the time to listen to what we wanted and he showes us the perfect car. We a We are very pleased with our experience. Our salesman Ken Sweeney took the time to listen to what we wanted and he showes us the perfect car. We are very happy with the MKX. We switched from Lexus to the Mkx and the MKX is by far a superior car. If anyone was to ask we would recommend the MKX and the Ford/Lincoln dealership of Jamacia. Thank you, Loretta Orlando More
As i Enter the Dealership Jose was Patients on my selections of a Brand new vehicle,I choose Multiples, yet he Listed all of them and came back with numbers on each, which helped me decide with my bu selections of a Brand new vehicle,I choose Multiples, yet he Listed all of them and came back with numbers on each, which helped me decide with my budget. I was approved and 2 hours Before Closing, He manage to do all paper works and Got me Leaving the Dealer with my Brand new 2013 Ford Edge. Thank You, Jose and Staff. More
Friendly service, good price, and helpful sales people. Nice show room , second time doing business here and this time was better than the last. would recommend. Nice show room , second time doing business here and this time was better than the last. would recommend. More
Overall a very positive car shopping experience. Mr Jose Ocasio is a very professional business man I highly recommend to do business with. Thank you for all your help. Ocasio is a very professional business man I highly recommend to do business with. Thank you for all your help. More
As an experience lessee I started my sales process via the phone. The last thing I wanted is to waste my time discussing term and payments in person dealer after dealer. After talking to Liz over the p the phone. The last thing I wanted is to waste my time discussing term and payments in person dealer after dealer. After talking to Liz over the phone I went to the dealership the day after. She greeted me very professionally and made me feel welcomed. She asked me if I was ready to see the car. I said "no" I wanted to go over the terms and payments. Liz said to me, "we went over that over the phone yesterday". You can imagine my surprise to know that the terms and payments she discussed with me the day before were the actual figures. What a great feeling to know that someone actually tells you the truth over the phone. I'm so used to going to the dealership after our phone conversations only to be told higher payments when I get there. As someone that has been in retail sales for over two decades I can appreciate Ms. Girnus professionalism and care for her customer. Keep up the excellent work! More
Mr. Sweeney is real professional and gentalman Without Mr. Sweeney is real professional and gentalman Without him we wouldnt able to complete the 2 cars deal Thanks to him our company owners driving 2 ne Mr. Sweeney is real professional and gentalman Without him we wouldnt able to complete the 2 cars deal Thanks to him our company owners driving 2 new ford edge Thank you Mr. Sweeney it was an excellent job More
Ken Sweeney was a gentleman. He identified my needs quickly and accurately. He was very clear about the vehicle I was interested in and the choices that I could make to get the best experience possibl quickly and accurately. He was very clear about the vehicle I was interested in and the choices that I could make to get the best experience possible. He was a good salesman. I never felt pressured to make a decision. He asked straight forward questions and I received excellent attention. He followed up on every question and considerations that I had in a timely manner. I would do business with Ken Sweeney again. Reginald Williams was excellent at presenting the choices and options that I had to make regarding my leasing agreement. He was informative and courteous. Zen (I don't remember his last name) helped me with the technology and syncing of my iphone. Overall, I had a terrific experience at this dealership and I recommend them strongly. More
I recently relocated back to New York from Las Vegas and found myself with a car that was not suited to this east coast weather. I needed a NY car and decided on a Ford Escape. Now we all know that car sale found myself with a car that was not suited to this east coast weather. I needed a NY car and decided on a Ford Escape. Now we all know that car salesmen have a bad rep and I haven't met one that didn't live up to that rep until I met Seth Brettler. I was recommended by a friend and it was by far the best recommendation that I ever received. From the moment I walked in I found Seth to be up front and direct. I only went to look knowing that I would have to deal with my present car which I had purchased off a lease not too long ago. I left with the promise of a new car and a trade in that was not too hurtful - and trust me it could have been ugly. Now came the financing..... by the next day I had a loan with a great interest rate and my dream vehicle ready for pick up. When I got there to pick it up it truly was a wonderful, exciting and easy experience. Reggie in financing was great and explained every paper that had to be signed and did not tire of the questions. I would recommend Seth to anyone without hesitation and left there with a big hug and a fantastic car that I knew how to work. So if you are in the market for a Ford or a Lincoln this dealership is the place for you to go. More