Starks Ford of Queens - Jamaica

Liz Girnus - A Real Gem This is our first lease and from the time we met Liz Girnus until the time we were ready to lease, Liz made the experience hassle-free and pleasurable This is our first lease and from the time we met Liz Girnus until the time we were ready to lease, Liz made the experience hassle-free and pleasurable. She is an honest salesperson who really wants to do right by her customers with no pressure. Her knowledge, professionalism, and respectfulness shaped this process from something that could be overwhelming and daunting to something that was simple and exciting. Liz is my go-to person for all my dealer needs and I would recommend her highly to my friends and family. More

The Duffs are Great e Liz Girnus Duff is a very nice person and a respectable salesperson. There are no pressure tactics and she provides a great price on vehicles. This e Liz Girnus Duff is a very nice person and a respectable salesperson. There are no pressure tactics and she provides a great price on vehicles. This is the third vehicle we have leased from Liz and we will continue to lease with her. More

Disorganized chaos This is my SECOND time here, the first time I waited 4hrs for an oil change, (understandable) although it was "scheduled"..As stated in the subject, t This is my SECOND time here, the first time I waited 4hrs for an oil change, (understandable) although it was "scheduled"..As stated in the subject, this place is an utter mess, I can understand that it's being renovated, but I've been here 2nd TIME (scheduled) since 8:30am, it is now 1pm and the sense of urgency is NIL, ZIP, NADA, I should've gone to Jersey. At least the coffee there is free. More

1st lease Jose Ocasio made my first lease experience a pleasurable one. Jose was easy going , honest and very knowledgeable. He provided excellent customer serv Jose Ocasio made my first lease experience a pleasurable one. Jose was easy going , honest and very knowledgeable. He provided excellent customer service. I would reccommend this dealership to a friend. More

BESTS OF THE BEST Very happy to choose Ford Lincoln of Queen?!!! The service is excellent . Kind people,respectful ad friendly. MR. D'Avanti was very good and kind he h Very happy to choose Ford Lincoln of Queen?!!! The service is excellent . Kind people,respectful ad friendly. MR. D'Avanti was very good and kind he helped me in all my request ,also MR. Williams as financing was excellent too .Sam very helpful in showing me how to set it up my phone and my radio.the lady who offers a cup of tea she was very sweet ,every one was the best!!! Thks mr. Lopez More

The best car buying experience I've ever had. I can't begin to tell you about the fabulous experience I had with Ford Lincoln in Queens. My salesperson, Liz Girnus did an excellent job of custome I can't begin to tell you about the fabulous experience I had with Ford Lincoln in Queens. My salesperson, Liz Girnus did an excellent job of customer service, she was actually on vacation and did all the paperwork online. She did everything through email so when I pick up my car, everything was already done. I was in and out of the dealership within a half an hour. I would highly recommend Liz and the professional staff at Ford Lincoln of Queens. By far the best car experience I've ever had. More

Great experience. I was an anxious car shopper with a lot of constraints and Dave O'Brien was patient but persistent both to keep my business and on my behalf, when the I was an anxious car shopper with a lot of constraints and Dave O'Brien was patient but persistent both to keep my business and on my behalf, when the time came to do the deal. He waited until well after closing the day I leased the car and drove it off the lot even after his work was, essentially, done. He knows how to make a sale but never made me feel pressured, judged for my budget or bullied and had my trust throughout. I am thrilled with the Focus Hatchback I ended up with. I want to note that Johnny (never got a last name) also went above and beyond, staying until 7:30pm to address a few little marks on the car when it arrived at the dealership. Even the guy who drove the car down was especially courteous when I thanked him. I was there for 3.5 hours late on a Saturday with two little boys and everyone was accommodating and helpful. I really couldn't be more appreciative. Thanks, all. More

Amazing customer services Jose was an amazing salesman. Excellent service very helpful and most of all a people person. Made us feel like family. Very grateful to him. I re Jose was an amazing salesman. Excellent service very helpful and most of all a people person. Made us feel like family. Very grateful to him. I recommend Jose Ocasio to anyone who wants to buy a ford car. More

AWESOME!!!! Thank you Jose for taking all the effort of helping me. You took time in finding me the fusion of my liking. Mr. Jose gave me excellent service and v Thank you Jose for taking all the effort of helping me. You took time in finding me the fusion of my liking. Mr. Jose gave me excellent service and very helpful. I would recommend Jose Ocasio to anyone who wants to buy a ford car. He is amazing. Thank you More

Don't take the tire /ford service I have to start out by saying that David is a gentle man and a great sales man.Reginald is a nice man as well I took the tire care on my new car I wis I have to start out by saying that David is a gentle man and a great sales man.Reginald is a nice man as well I took the tire care on my new car I wish I didn't because it is a waste of money.I made an appointment with Ford's service to change my tire as I had a bubble on it I arrived 15minutes early and then I waited 1hr 20 minutes just for my car to be looked at then they came back to me to say that my tire care would not cover it then after a long debate the manager said he would cover it because they want me back as a customer.then my friend called me to say that he had taken my advice I gave him when I bought the car to get a fusion and then he told me he also took the tire care and I said you might not be covered if you get a bubble on your tire and he said I was wrong.so what happened my friend yes he gets a bubble on his tire and he was also told that his car was not covered by tire care and he payed $100 for his tire so when asked to take the tire care care say no way it's a waste of money. More