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Starks Ford of Queens - Jamaica
Jamaica, NY
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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477 Reviews of Starks Ford of Queens - Jamaica
August 01, 2015
Second Lease Experience I Leased my first car ever from this Dealership two years ago. Yesterday it was time to say good-bye to my 2014 Grey Ford Escape S. I love that car. I Leased my first car ever from this Dealership two years ago. Yesterday it was time to say good-bye to my 2014 Grey Ford Escape S. I love that car. Now I have a 2015 Ford Escape SE. It is Platinum White, Eco-boost, Sirus Radio, I would recommend them to anyone looking at any other car company check them out first. With the Sync System it is far and away better than anything out there. It works with Android and Apple phones. I am glad I went back to get my new Lease and when this ones ends I ill go back again More
by GreyGhost III to WhiteShadow
Employees Worked With
Philomena Fullerton, Reginald Williams
July 21, 2015
Ford Fusion I just purchased a Ford Fusion Titanium, the staff there was great. They made the whole process easy and quick. I will be going back for my next purch I just purchased a Ford Fusion Titanium, the staff there was great. They made the whole process easy and quick. I will be going back for my next purchase. Thank you. More
by angryruss
Employees Worked With
Andy Simonetti
July 18, 2015
Incomplete Service, Lazy Brought our car in for its 30,000 mile service -- we purchased ford's premium pre-paid service plan for five years, with the car. this service center Brought our car in for its 30,000 mile service -- we purchased ford's premium pre-paid service plan for five years, with the car. this service center changed oil, rotated tires. i asked about filter changes. they said filters were not covered in our plan. a quick call to ford this morning told me they were entirely wrong. This is what they should have done: Includes maintenance items from 15,000 miles All Vehicles • Replace Engine Air Filter • Replace Fuel Filter • Inspect Complete Exhaust System and Heat Shields • Perform Automatic Transmission/Transaxle Service • Inspect Accessory Drive Belts (Villager and Escort) • Replace Climate-controlled Seat Filters (Navigator, If Equipped) • Change Manual Transmission Fluid (At 60,000 Miles) • Lubricate and Adjust 4x2 Wheel Bearings, Replace Grease Seals (At 60,000 Miles) • Inspect NGV Tanks (At 60,000 Miles, If Equipped) • Perform Multi-point Inspection • Check and Fill: – Window Washer Fluid – Coolant Recovery Reservoir – Power Steering Fluid – Transmission Fluid – Clutch Reservoir Fluid (Truck Only) • Check and Adjust Air Pressure in All Tires • Visually Inspect Exhaust System • Check Operation of Horn, Exterior Lamps, Turn Signals and Hazard Warning Lights • Visually Inspect Cooling System • Check Windshield Washer Spray and Wiper Operation • Inspect Halfshaft Boots (If Equipped) • Check Parking Brake • Check and Lubricate All Hinges, Latches and Locks • Check Battery Connections • Check and Lubricate Door Weather Strips • Check and Drain Fuel/Water Separator (Diesel) More
by nyc-driver
Employees Worked With
anthony
June 18, 2015
"New to car leasing" I had previously owned Ford vehicles in the past and decided that leasing was my best option this time around. I was way overdue for a new car and was I had previously owned Ford vehicles in the past and decided that leasing was my best option this time around. I was way overdue for a new car and was virtually clueless about the leasing process and a bit wary. From the moment I walked into this dealership and met with sales consultant Jose Ocasio, my fears began to dissipate and it turned into a very pleasant and memorable experience. Jose was professional, friendly, accommodating, and worked with my father and I to get a great deal on my 2015 FOCUS. He assisted with many of the logistics involved and provided helpful recommendations to make the process easier. From beginning to end the entire process from negotiating the terms of the lease, to learning some specialty features of my vehicle (Zhen), and finally "signing on the dotted computer screen" (Reggie Williams) was streamlined and transparent. I can confidently say that this was the best dealership experience I have ever had and wouldn't hesitate to recommend this staff/dealership to others. More
by NB123
Employees Worked With
Zhen Yu Li, Jose Ocasio, Reginald Williams
May 25, 2015
Best car experience I have ever had! I wanted to lease a Lincoln MKZ so i decided to stop by my local dealership in Brooklyn, the deal they gave me was 3K more then the the price I receiv I wanted to lease a Lincoln MKZ so i decided to stop by my local dealership in Brooklyn, the deal they gave me was 3K more then the the price I received from Ford Lincoln of Queens Blvd, Seth Brettler did a awesome job! More
by Donchulo1
Employees Worked With
Seth Brettler
May 21, 2015
My New Ford Edge I have to say the service in the dealership was great. From the moment I walked through the door until I left, I had great service. I want to say than I have to say the service in the dealership was great. From the moment I walked through the door until I left, I had great service. I want to say thank you to Mr. Jose Ocasio who was the representative who help me find a great vehicle for a great price. I would also like to thank Mr. Reginald Williams for getting me through the final paperwork so that I could get on the road with my new vehicle. I would definitly recommend this dealership to friends and family. More
by Levi T.
Employees Worked With
Jose Ocasio, Reginald Williams
May 20, 2015
Best Sales & Finance Team Liz Gurnis is the best salesperson and the only person to ever her my business twice! Simply - the BEST! Professional, efficient, no-nonsense from sa Liz Gurnis is the best salesperson and the only person to ever her my business twice! Simply - the BEST! Professional, efficient, no-nonsense from sales to service to insurance and finance, she makes transitioning from one Ford to the next seamless!. Liz makes the deal!! Finance Manager & Sync Tech were also great and efficient! More
by Fusion15
Employees Worked With
Finance Manager, Liz Girnus
May 15, 2015
EXCELLENT!!! Mike Duff goes ABOVE and BEYOND. This is my third car with this dealership. I bought my third car from Mike. I had service issues in the past but work Mike Duff goes ABOVE and BEYOND. This is my third car with this dealership. I bought my third car from Mike. I had service issues in the past but working with mike he has ironed out all these issues, problem free. Will return for a fourth. More
by Engineer11208
Employees Worked With
Michael W. Duff, Jack D'Avanzo
May 13, 2015
Best Ford Service Dealer I wanted to write you a note thanking your employee Juan Toro. The level of service he provided me was exceptional, and the best experience I’ve had I wanted to write you a note thanking your employee Juan Toro. The level of service he provided me was exceptional, and the best experience I’ve had at a Ford service center. Harry also assisted me too, and your staff was very helpful. I’m a native New Yorker, born and raised in Queens and was very pleased with the level of service I received. I look forward to future servicing. Thank you. More
by cliffordtoy
Employees Worked With
Juan Toro
May 07, 2015
The Best Mike and Liz were a huge help with picking out my new Ford. They answered all the questions I had and were very happy to help me. I would highly recom Mike and Liz were a huge help with picking out my new Ford. They answered all the questions I had and were very happy to help me. I would highly recommended anyone to go see Mike and Liz when looking for your next Ford or Lincoln. More
by JGrief
Employees Worked With
Michael W. Duff, Liz Girnus
