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Starks Ford of Queens - Jamaica
Jamaica, NY
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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477 Reviews of Starks Ford of Queens - Jamaica
November 09, 2015
Easy leasing experience Leased my 3rd vehicle from Tom. He is a gentleman and an ease and pleasure to deal with. He even delivered my new car to my house and took my old. Leased my 3rd vehicle from Tom. He is a gentleman and an ease and pleasure to deal with. He even delivered my new car to my house and took my old. More
by Dansk713
Employees Worked With
Tom Cinelli, Tom Cinelli
November 09, 2015
First Lincoln. Bye Bye Nissan 3 years ago our Maxima was washed away in HurricaneSandy. We went back to 3 different Nissan dealers and were told it was supply and demand and to no 3 years ago our Maxima was washed away in HurricaneSandy. We went back to 3 different Nissan dealers and were told it was supply and demand and to not expect deals. We went to Syosset recommended by a friend. We then got our 4th Nissan in a row. Being a little shell shocked, we bit there offer and in retrospect we got screwed! As this lease came do, the Nissan salesman called and we told him our feelings. I always look at other vehicles when are lease is up, but did think we were going back to Nissan. When we came to Queens Ford Lincoln we were not bum rushed but offered assistance with our questions in our own time. We spoke with David O'brien who was as down to earth as it comes. No Games or manipulation. We told him what we might be interested in and he worked up the numbers. We now pay $35 less per month then we did for our Altima for much more car! When he called over the sales manager, Min ,he also was an easy gentleman. This dealership made it painless and fair. What a pleasure. THANK YOU. we will be back!! More
by Randy & Joanne
Employees Worked With
Min, Reginald Williams, David O'Brien
October 31, 2015
Leased a top of the line lincoln suv After leasing a lincoln mkx from this dealership i came back for more, I've been treated with the utmost respect and they make your satisfaction their After leasing a lincoln mkx from this dealership i came back for more, I've been treated with the utmost respect and they make your satisfaction their main concern. I had an issue while trying to buy the suv out right and Mr MIN Choi (sales manager) went beyond the call of duty and helped me out in such a tremendous way, ultimately saving my credit from a negative hit. There is NO doubt in my mind where I'm going to buy my next car, ford lincoln of queens is my #1 choice. Thanks to the staff I'm one happy camper. More
by Mr Dominguez
Employees Worked With
especially Mr Min Choi, Philomena Fullerton
October 19, 2015
great staff . I was looking for a car and Mr. Ocasio was there to assist me in every single need . Was very patient and great guy to work with .will highly reco I was looking for a car and Mr. Ocasio was there to assist me in every single need . Was very patient and great guy to work with .will highly recommend this person if you are looking for a great experience on purchasing a car . More
by fordt
Employees Worked With
Michael W. Duff, Jose Ocasio
August 29, 2015
finding my horse. It was a great experience working with MR.Ocasio. I know i didn't have the easiest request but he stuck in there and helped me drive out with the car It was a great experience working with MR.Ocasio. I know i didn't have the easiest request but he stuck in there and helped me drive out with the car of my dreams. Thanks!!!!! More
by jeff
Employees Worked With
Jose Ocasio
August 28, 2015
The Best Ford Dealership I Ever walked into! I been to 3 other ford dealerships and left total disgusted from the sales people that I came across,then I called this dealership and spoke to a guy I been to 3 other ford dealerships and left total disgusted from the sales people that I came across,then I called this dealership and spoke to a guy named Jai ,in the one conversation I had with him without meeting him face to face I felt very comfortable like Wow what a real nice guy...The very next day when I called him back and told him about the bad experience I had at that Hempstead dealership ,He told me that He would be able to help me and quoted me over the phone and said if all goes well with the credit this is the deal I can give you ....when my wife and I ,along with my daughter went to the queens ford dealership Jai was 1000% a man of his word and did what he said he would do for us !and we walked out with 2 new vehicles .....Jai and his people that he work with are really all true professionals and If you want to have a truly Great experience at a car dealership ,just go in there for 5 minutes and talk to these guys and if you are serious about buying or leasing you will drive out of there with a smile on your face... You guys at queens ford are Great ,I would like to thank you again for the way we were treated at your Dealership,it's very easy to see why you guys were the best dealership in 2014 and for the past 5 years ... More
by fiorev
Employees Worked With
Jai ,I don't know why his name isn't above
August 26, 2015
Excellent Experience leasing a new car! My wife and I were shopping for a new car. After visiting a few dealers, we went to Ford Lincoln of Queens, and we were extremely happy with the ser My wife and I were shopping for a new car. After visiting a few dealers, we went to Ford Lincoln of Queens, and we were extremely happy with the service that was provided to us. Jose was very pleasant, patient, and knowledgeable. He was never bothered when we changed our mind when we were deciding on the model of vehicle we wanted. He went over all the features and differences of the different models we were looking at. We picked up our new Ford Explorer 2016 today! Jose and Ford Lincoln of Queens, thank your for making this an excellent and hassle free experience. We highly recommend this dealership!!! Yanka/Lucio. More
by YaLebt
Employees Worked With
Jose Ocasio
August 25, 2015
Another great purchase This is my 3rd purchase from this dealership each time from start to finish it was a exciting experience .there is no other place to to go for a ford This is my 3rd purchase from this dealership each time from start to finish it was a exciting experience .there is no other place to to go for a ford or lincoln. Each time they go the extra mile to exceed expecitations. Thanks again More
by Mike z
Employees Worked With
They are the best, Michael W. Duff, Liz Girnus, Reginald Williams
August 20, 2015
You've been warned! I walked into this dealership having already done my research and asked them to beat a price I got at another dealership. We came to an understanding I walked into this dealership having already done my research and asked them to beat a price I got at another dealership. We came to an understanding (and a price lower by $5) and was told they would do "whatever it takes" to get my business and agreed I would be back the following week to sign on the car. Upon going in to sign for the car, the formerly mentioned deal was no longer on the table. The vehicle they had in stock was the same vehicle we had discussed with the addition of all season floor mats ($70). Over a 3 year lease, I would be spending $180 for $70 floor mats! When I called out Mr. Mike Duff on it, his response went from 0 to 360 in less than 5 seconds. It was like I was a child sitting in front of their parent getting scolded for something wrong that they had done! Having family members in the car business, he was taken back by the fact that a young female knew how this world worked and wasnt going to fall for his games. All of sudden, he got up and stormed off to check "the incoming folder," he didn't want to talk numbers, he wasn't making a profit off of me and therefore would not sell me the vehicle, and he told me the car had to come from jersey so I have to consider gas & toll into the price as well! I am NOT one to write reviews... but you have been warned! The reviews you read about this man are true! The first time I walked into this dealership, no one greeted me & no one acknowledged me until I went and spoke to a car salesman myself! With that being said, Philomena is great! She was understanding, and took the time to actually find me the car that I wanted. I honestly wish I could've given her the sale. Unfortunately, Mr. Duff wouldn't budge $5-10, and personally speaking, I'm not going to give my money or business to a grown man who wants to have a little tantrum. More
by msamyvar
Employees Worked With
Michael W. Duff, Philomena Fullerton
August 15, 2015
New car purchase Just drove out with my new 2016 Lincoln MKZ today! Although I have Lincoln dealers closer to where I live on Long Island, I came to Queens to make thi Just drove out with my new 2016 Lincoln MKZ today! Although I have Lincoln dealers closer to where I live on Long Island, I came to Queens to make this purchase because the price was right and the customer service was superior to many of the other dealers I had visited. Tom Cinelli and Greg Cohen were both very helpful and a pleasure to deal with. I highly recommend this dealership! More
by LIatty
Employees Worked With
Tom Cinelli/Greg Cohen, Tom Cinelli
