Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Starks Ford of Queens - Jamaica
Jamaica, NY
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Filter Reviews by Keyword
By Type
477 Reviews of Starks Ford of Queens - Jamaica
January 12, 2016
Best buying experience in 35 years. My lease was expiring on a 2014 Ford Escape so I decided to try this Ford dealership since the NYC one closed last year. Being a previous Ford custom My lease was expiring on a 2014 Ford Escape so I decided to try this Ford dealership since the NYC one closed last year. Being a previous Ford customer, Liz Girnus immediately reviewed my needs and quickly presented the features and lease terms for a new car that were so good I accepted on the spot. I leased a new 2016 Ford Escape with features thousands of dollars beyond the 2014 for the same monthly payments! No hassling or horse-trading necessary here. The dealership could not be more friendly and accommodating with an attitude to make the customer happy and satisfied. More
by Larryg
Employees Worked With
Liz Girnus
January 07, 2016
Best Price and Excellent Service I spoke with Tom Cinelli and was so impressed with the price and professionalism of him that I actually thought this to be a scam(the price was that m I spoke with Tom Cinelli and was so impressed with the price and professionalism of him that I actually thought this to be a scam(the price was that much less). I went to multiple dealerships and no one came near the price that Tom did. I decided to try him out and I was shocked that everything went so smoothly. I go to pick up my Lincoln MKC and spent a few minutes with Tom and then I was introduced to another individual that showed me how to use all the tech. in the vehicle. Once we were done we went to the financing person and all paperwork was done within 1/2 hour. It took no more than 1.5 hours to complete everything and I was on the road. I would HIGHLY recommend using Tom Cinelli at this dealership. This is the experience you should have when purchasing a luxury vehicle!! More
by Stephen
Employees Worked With
Tom Cinelli, Tom Cinelli
January 06, 2016
Excellent Service Working with David O'Brien was a pleasurable experience. He made purchasing my vehicle a very easy task. He delivered everything he promised and it wa Working with David O'Brien was a pleasurable experience. He made purchasing my vehicle a very easy task. He delivered everything he promised and it was an easy transition to turn in my old lease and pick up the new vehicle. More
by Rick Singh
Employees Worked With
David O'Brien
December 23, 2015
Good dealership Good costumer service, willing to work with the costumer by providing all the information we need to make an informed decision. I would definitely g Good costumer service, willing to work with the costumer by providing all the information we need to make an informed decision. I would definitely go there again. More
by Danny090186
Employees Worked With
David O'Brien
December 16, 2015
Will never go back to this dealership for Service Took one of my Lincoln MKT's to this dealership for service as I usually do on a monthly basis. I had my driver drop it off yesterday with the expecta Took one of my Lincoln MKT's to this dealership for service as I usually do on a monthly basis. I had my driver drop it off yesterday with the expectation that it would have been done by the end of the day only to call at the end of the day and was told by the service advisor that they didn't get to it yet and it will be checked out first thing in the morning(No Problem). I called back the next day at 11;30am only to be told by the same rep that the vehicle still hasn't been checked out yet and he couldn't tell me when it would be I just had to wait or I can come get it.(Talk about customer service!). Well Ford Lincoln I have news for you I will never use your service again for any of my cars or recommend you to anyone I know. Regards, Samburt More
by Samburt
Employees Worked With
Henry
December 12, 2015
Liz is Amazing Liz makes this a great dealership. She was very professional and extremely knowledgeable about all the vehicles we were interested in, down to every t Liz makes this a great dealership. She was very professional and extremely knowledgeable about all the vehicles we were interested in, down to every tiny little detail. She got us a fully loaded Lincoln MKC with much better monthly payments than all the other dealerships and agents we had spoken to. Liz's handling of our purchase was done in a very effective way, no unnecessary up-selling, she is honest and to the point, post purchase follow up was also impressive. I recommend this dealership and Liz most especially. More
by RROTHCHILD
Employees Worked With
Liz Girnus
December 09, 2015
A very pleasant experience! We purchased our first Ford Lincoln and are very pleased. Liz gave us a great price for our chevy and very good payments on our new Lincoln. I would r We purchased our first Ford Lincoln and are very pleased. Liz gave us a great price for our chevy and very good payments on our new Lincoln. I would recommend Liz to anyone wanting to purchase a Lincoln. She has all the answers and is a true professional. She will not pressure you. I would recommend Liz to family and friends without a doubt. More
by Esther
Employees Worked With
Liz Girnus
December 07, 2015
Happy with our car! Seth was very pleasant and friendly. He spent time working with my husband and me, trying to find the best deal to lease a new Ford. He understood our Seth was very pleasant and friendly. He spent time working with my husband and me, trying to find the best deal to lease a new Ford. He understood our situation and found the best option for us to have the new Explorer. Seth was great!!! Thank you Seth for making this happen. Jhon and Yesica More
by Jhon_Yesica
Employees Worked With
Seth Brettler, Reginald Williams
December 06, 2015
No hassles, no worries! I have been dealing with Ford Lincoln of Queens for the past six years and from my very first visit to my most recent I have always felt they have my I have been dealing with Ford Lincoln of Queens for the past six years and from my very first visit to my most recent I have always felt they have my best interest in mind. Seth Brettler has been my salesman since my first visit, and he couldn't be more helpful. I have never felt overwhelmed, anxious or pressured dealing with him. I go to the dealership fully equipped with all my research and leave knowing I have gotten the best deal possible. I have recommended Seth to family and friends who were given the same courtesy. I know that I will be back for my next car. More
by Joanie
Employees Worked With
Seth Brettler
November 29, 2015
Excellent service Seth Brettler is an experienced and knowledgeable salesmen. He made me feel comfortable in my choice of car. Excellent customer service. Overall expe Seth Brettler is an experienced and knowledgeable salesmen. He made me feel comfortable in my choice of car. Excellent customer service. Overall experience was excellent! have recommend to my family and friends! More
by Fran
Employees Worked With
Seth Brettler
