Star Mazda

Perfect Everything was perfect and it went relatively fast he was friendly and easy to work with. He gave me a lot of options and it was easy to understand hi Everything was perfect and it went relatively fast he was friendly and easy to work with. He gave me a lot of options and it was easy to understand him and he gave us good explanations More

Great service! I arrived without an appointment and was greeted immediately. I was able to drop off the car and leave within 15 minutes. David was in contact with me I arrived without an appointment and was greeted immediately. I was able to drop off the car and leave within 15 minutes. David was in contact with me all day until it was time to set up my ride on the way back to the dealership. He was very nice and personable. More

Service Always a good experience, David Gomez was great and very helpful, David has a great personality THANKS DAVID. I have no complaints with Star Mazda. Always a good experience, David Gomez was great and very helpful, David has a great personality THANKS DAVID. I have no complaints with Star Mazda. Great work. More

Quick and Easy! John Maiysan. was great! Sale all done online everything I asked for including a fair price. Best car purchase experience I have ever had. I will defi John Maiysan. was great! Sale all done online everything I asked for including a fair price. Best car purchase experience I have ever had. I will definitely recommend. More

Awesome service team! The service team was professional, courteous, and just awesome. Totally the opposite of sales team. I’m glad I only have to deal with service team whe The service team was professional, courteous, and just awesome. Totally the opposite of sales team. I’m glad I only have to deal with service team when I come here. You can tell they’re experience and will treat you with respect. Keep up the good service team! More

Good Customer Service Everyone was willing to work fine, except Mr Tim Nguyen, he was not reasonable at all and never tried to approach or even say hi to his prospective cu Everyone was willing to work fine, except Mr Tim Nguyen, he was not reasonable at all and never tried to approach or even say hi to his prospective customer. Really does not match the quality of this dealership. More

As it should be done When in for 10k service. Met promptly and pleasantly by David. Wrote up order, honored service coupon, kept me posted while I waited and took care of When in for 10k service. Met promptly and pleasantly by David. Wrote up order, honored service coupon, kept me posted while I waited and took care of payment because cashier had not yet arrived. He also, first person to do so, took the time to give me a heads up explanation of a $20.00 Castrol rebate. Very pleasant experience. FYI. No fingerprints anywhere on car. Technician awareness and professionalism. Old school customer service and performance. More

NIGHT AND DAY I needed a new ride. I went online and got a few quotes on the CX-5 as I thought that would be a nice yet not too ostentatious upgrade from our curren I needed a new ride. I went online and got a few quotes on the CX-5 as I thought that would be a nice yet not too ostentatious upgrade from our current awesome Honda CR-V. Galpin Mazda came in the lowest on price, so we set up an appointment. Nothing but issues: they were late when we arrived to check out the car, hadn't detailed the vehicle and HORRORS: they changed the VIN number in the middle of the paperwork (!!!) and when I asked to inspect the new car it was mysteriously at detailing until the last second and when it arrived it was filled with scratches. NO WAY JOSE. My husband and I, fully approved and ready to go, walked from the deal. Forget you, Galpin. I'll be filing a complaint with the New Vehicle Motor Board in Sacramento. Enter Brian Kim at Star Mazda. Not only did he have the EXACT car I requested ready to go on time for our appointment, he was super courteous, efficient and knowledgeable about the pristine, well detailed car. Gave us all kinds of good tips regarding the vehicle and was friendly and easy to chat with during the inevitable (short) wait for Don in Finance to have us sign and put our paperwork through. Don also had a great attitude and was incredibly knowledgeable about the financing and licensing process for the vehicle. All in all, absolutely a joy to purchase a car with these guys, and we're having so much fun zipping around in it. THANKS BRIAN. More

Star Service at Star Mazda I was able to easily make an appointment online. When I entered the service center I was immediately greeted. They estimated that my service would tak I was able to easily make an appointment online. When I entered the service center I was immediately greeted. They estimated that my service would take an hour and a half and they were true to their word. I appreciated their professionalism and timeliness. More