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Star Mazda
Glendale, CA
735 Reviews
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735 Reviews of Star Mazda
September 25, 2018
Service Update Took my car in for a system update. After my service, I drove my car in the freeway where it lost power and would not drive past 40 mph. Returned to d Took my car in for a system update. After my service, I drove my car in the freeway where it lost power and would not drive past 40 mph. Returned to dealer, they checked my car, and told me the update had not gone through the first time. I do not understand how they returned my car back to me when it had not been properly serviced the first time. It was not safe for me to drive the car. Technicians should be more careful and aware of their work. Nathon was very helpful while dealing with this situation that could have been avoided if my car would have been serviced properly. More
by gris1092
Verified CustomerEmployees Worked With
Nathon Madison
September 25, 2018
I've been doing this WRONG the whole time!!!! I had been going to the Santa Monica Mazda for service for a couple of years. I got a year of free service with the Santa Monica Mazda dealership when I had been going to the Santa Monica Mazda for service for a couple of years. I got a year of free service with the Santa Monica Mazda dealership when I leased my car BUT now all things being equal I would hands down come back to Glendale Mazda for all my service needs! From answering calls & booking the appointment online to the very moment I got my keys back to my car? AMAZING. This will be my go-to place to get my car serviced. David was a gem! Sweet, honest, professional AND communicative. I did not have to guess or prod to understand what was going to happen, what was happening, or what happened. I mentioned that my tire pressure light had been coming on a lot and he made sure they got to the bottom of it. Instead of up-selling or assuming, he was clear about what the issue was, what they could or could not do, and how much all the options were. They set me up with a lyft to and from the service center to Americana even though I initially said I was going to wait. He set me up with a rebate when I was checking out so I can save money when I get future service work. Because YES, I will be back! Thank you, David!!!! More
by irenesjpark
Employees Worked With
David Gomez
September 24, 2018
David Gomez The entire service department was extremely helpful and accommodating. David Gomez was easily reachable and helped me get the best deal possible for m The entire service department was extremely helpful and accommodating. David Gomez was easily reachable and helped me get the best deal possible for my unexpected repair work. Roger helped with this entire process as well and was quick to get my car finished and back on the road. Thanks team More
by TAYGLOVER
Employees Worked With
David Gomez, Roger Dominguez
September 23, 2018
Servicre Wonderful experience working with Ron and the staff. Friendly, courteous, knowledgeable, interested in being helpful. Would recommend Star Mazda to my Wonderful experience working with Ron and the staff. Friendly, courteous, knowledgeable, interested in being helpful. Would recommend Star Mazda to my family and friends anytime. More
by GONORTH131
Employees Worked With
Ron Hudson
September 23, 2018
Great experience and great service David and the team were awesome, customer 100% satisfied and happy to so to this dealership, Davis was very informative and helpful, for sure I will g David and the team were awesome, customer 100% satisfied and happy to so to this dealership, Davis was very informative and helpful, for sure I will go back More
by SERGIO_TELLEZL
Employees Worked With
Dave Rooke
September 22, 2018
Good but overpriced as dealership service is. Not as bad as Nice, professional, informative, good work, clean shop, started work on my car at appointed time! Overpriced as all dealerships are but less overprice Nice, professional, informative, good work, clean shop, started work on my car at appointed time! Overpriced as all dealerships are but less overpriced than many dealerships. I will take my car there again if need be. More
by ladirect95
Employees Worked With
Nathon Madison
September 21, 2018
Made an appointment and stayed on schedule I spoke with Roy, the service manager, and made an appointment for Thursday morning. I was told to expect to be there at least 2 -3 hours. I was out w I spoke with Roy, the service manager, and made an appointment for Thursday morning. I was told to expect to be there at least 2 -3 hours. I was out withing 2.5 hours and they washed the outside of my car. Nathon took the time to explain what they did and why. He patiently listened to my concerns and answered my questions. Overall, a very pleasant experience. More
by TUKAYJ
Employees Worked With
Roy Wells, Nathon Madison
September 21, 2018
Quick and Easy I was working with another dealership and we couldn't come to an agreement on price. I called and Matteo was able to beat their offer and get me the I was working with another dealership and we couldn't come to an agreement on price. I called and Matteo was able to beat their offer and get me the price I was looking for. I was in and out in about 2 hours. More
by AMCLAUGHLINIV
Employees Worked With
Matteo Pellegrini
September 20, 2018
Best pricing and best service Abiel was very patient and helpful in accommodating our budget for a new lease. We went through three quotes on different models and packages, browsed Abiel was very patient and helpful in accommodating our budget for a new lease. We went through three quotes on different models and packages, browsed through many inventory vehicles, and found the perfect one still brand new with a bow in the port. We are so happy with our new car and our monthly payment! Thank you Star Mazda! More
by LENA3432000
Employees Worked With
Abiel Herrera
September 20, 2018
Overall positive experience Overall a great experience. They offered a great deal on CPO in great condition that made it worth driving a considerable distance to pick up. Staff w Overall a great experience. They offered a great deal on CPO in great condition that made it worth driving a considerable distance to pick up. Staff was mostly friendly and exceptionally patient with my concerns about working with a dealership so far away. Only criticism is that they really beat to death trying to upsell a 3-year service package. I was accosted by no less than 4 employees multiple times throughout the sale, which immediately set off red flags, YMMV. Aside from the extreme oversell everything went smoothly and relatively quickly. More
by Mazda MX-5 CPO
Employees Worked With
Don McCurdy, Matteo Pellegrini
