Star Mazda
Glendale, CA
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735 Reviews of Star Mazda
Amazing!!! David Gomez is always so cordial and helpful. He goes out of his way to make your experience at the service center excellent. He is very personable, i David Gomez is always so cordial and helpful. He goes out of his way to make your experience at the service center excellent. He is very personable, informative, and offers great customer service. I truly appreciate the great job he and his team do for my Mazda and my experience as a customer. More
Excellent customer service I can’t say enough about STAR MAZDA.. their customer service in the service department is exceptional, truly. Roger made an effort to make my time I can’t say enough about STAR MAZDA.. their customer service in the service department is exceptional, truly. Roger made an effort to make my time their fast. I asked for a ride to the mall and he organized a LYFT, so nice. Lastly, he kept me in the loop re: my car via text/ super convenient. : )) Thanks again Toger and STAR! Side note: the service manager was very kid nd also, very professional. He noticed me waiting. And came over out of his office/ very kind. : )) More
Fastest No-haggle purchase Great place to purchase your next car!! Sales manager Tim, auto sales Matteo and finance Don all amazing!! In and out there in less than a day! Great place to purchase your next car!! Sales manager Tim, auto sales Matteo and finance Don all amazing!! In and out there in less than a day! More
Premium Service If you have a Mazda, whether new or old, why not take it to the source? As a dealer and a service provider I feel very comfortable that on matters rel If you have a Mazda, whether new or old, why not take it to the source? As a dealer and a service provider I feel very comfortable that on matters relating to my Mazda I’m receiving expert care, and all of the right information. I find that they take my individual needs into account, and have been very accommodating with me on a number of different levels. I have a warranty, and more often than not my warranty covers the majority of my repairs. My only real criticism of Star Mazda is that it is really at the upper end of price. To some extent I believe the old adage, “ you get what you pay for“, however sometimes I do feel that they are not quite competitive when it comes to pricing structure. Still, having said that, many times I just disregard this concern because I just want to absolutely know that I’m getting an honest and true repair (very specific to my make and model of car ) without the risk of some discount that may cost me later. Other times they miss out on my business because I have to make another choice that is more financially realistic for me. Overall though I think the people at Star Mazda are very caring and decent people who strive to do an excellent job. More
Easiest car buying experience We had an outstanding car buying experience. We were allowed to weigh our options and make decisions without feeling pressured by anyone. John was kn We had an outstanding car buying experience. We were allowed to weigh our options and make decisions without feeling pressured by anyone. John was knowledgable and professional, and provided us with an out the door price for the vehicle we were interested in even before we went to the dealership. When we arrived at the dealership we did not encounter any unwanted surprises and were happy to see that John was able to offer an additional discount on the price that he had quoted us. Don was also very professional and friendly and took care of the paperwork in a timely manner. Both Don and John made this the easiest car buying experience we've had. We would definitely go back to Star Mazda. More
The people made my experience Knowing what I wanted, I walked in to the dealership and dealt with some pretty awesome people. From the sales department, to the finance, to be hard- Knowing what I wanted, I walked in to the dealership and dealt with some pretty awesome people. From the sales department, to the finance, to be hard-working guy that prepped my car to take off the lot – everyone was so friendly, warm, and easy to talk to. I didn’t feel like I was being taken advantage of at all, like I did at a previous dealership. More
Personalized I always have an awesome experience at Star. This time Nathon really hooked it up and make the magic happen for my car all the whilst saving a ton of I always have an awesome experience at Star. This time Nathon really hooked it up and make the magic happen for my car all the whilst saving a ton of dollars in my wallet. I greatly appreciated that. And of course Edita is always a pleasure to see even for the graceful second she is passing by on her way to assist someone who just walked in. All around positive, productive vibes and atmosphere. I will always go Star Mazda. More
A+ Service I schedule my car maintenance at this dealer because they are: 1. Always helpful 2. Great customer service 3. Friendly atmosphere 4. Reasonably I schedule my car maintenance at this dealer because they are: 1. Always helpful 2. Great customer service 3. Friendly atmosphere 4. Reasonably priced! Thank you Star Mazda More
Great service! Took about an hour and a half for an oil change which is pretty great and I got a free car wash and some snacks! No complaints Took about an hour and a half for an oil change which is pretty great and I got a free car wash and some snacks! No complaints More
Top notch service They are always so very helpful and accommodating. I could not pick up my car till a week later and they let me use a loaner car for a week while they They are always so very helpful and accommodating. I could not pick up my car till a week later and they let me use a loaner car for a week while they worked on my car. They are quick to update you on status of your vehicle and always have your best interest in mind. More