Star Mazda

My First Mazda I have always been a Honda/Acura driver. However, this time around I was a first time buyer and I was keeping my options open. Even so, I had started I have always been a Honda/Acura driver. However, this time around I was a first time buyer and I was keeping my options open. Even so, I had started off at Norm Reeves expecting to end up with a Honda. However, I did not find what I needed- service and product wise. So as I ventured out to explore my options I ended up at Star Mazda with no real expectations, but just a willingness to explore. To my pleasant surprise Francisco and Star Mazda made this visit into one that did not disappoint. In fact, immediately I knew this was where I’d be making my purchase. Both professional and accommodating, Francisco was patient and thoroughly informative in assisting me to choose the perfect car for me. He continued to follow up on any information that was needed until the day of purchase. The entire process could have been difficult and unpleasant, but Francisco made sure to make this a memorable and great experience, causing me to want to return and refer other customers as well. The overall environment of this establishment was inviting and friendly unlike most, if not all car dealerships. I’m grateful to have found this dealership and even more grateful to have ended up with Francisco as my sales associate. More

Easy Time! The folks at Star Mazda (Francisco and Victor) gave me a great no-pressure experience. They didn't have the car I wanted on the lot, but made sure to The folks at Star Mazda (Francisco and Victor) gave me a great no-pressure experience. They didn't have the car I wanted on the lot, but made sure to find it for me. All in all, it was a good experience! More

Very comfortable. People at a star mazda were very kind and gentle. They were not pushing me like other normal car dealer ship. Always gave me an enough explanation People at a star mazda were very kind and gentle. They were not pushing me like other normal car dealer ship. Always gave me an enough explanation of each steps and enough time for me to think about options. More

Car service Everyone who works there are very hospitable and nice. When I walked into the waiting area 3 employees got up quickly and offer me a chair. They motio Everyone who works there are very hospitable and nice. When I walked into the waiting area 3 employees got up quickly and offer me a chair. They motion to where the coffee was and asked if I wanted some. Everytime I turned to see they all smiled. It feels nice. More

Excellent customer service Roy, Roger, Edgar and the staff always provide excellent customer service. They are professional & courteous. I bought my car and also service it at S Roy, Roger, Edgar and the staff always provide excellent customer service. They are professional & courteous. I bought my car and also service it at Star Mazda. More

Great team - great service from start to finish Always super courteous and convenient. Nathon did a great gob, and was lovely to work with. My new, speedy, washed and ready for road travel car is pu Always super courteous and convenient. Nathon did a great gob, and was lovely to work with. My new, speedy, washed and ready for road travel car is purring. Thanks guys! More

Great David was very professional and informative on services needed and was explained in detail. I appreciate the time that he took and informed me of all David was very professional and informative on services needed and was explained in detail. I appreciate the time that he took and informed me of all the necessary Services needed. Excellent service has always. More

Great service Everyone was extremely friendly, even when there was some miscommunication. Victor was kind, knowledgeable and willing to work with me, as well as his Everyone was extremely friendly, even when there was some miscommunication. Victor was kind, knowledgeable and willing to work with me, as well as his colleagues, in finding the best deal for me as I was ending a lease at a different dealership and starting a new one. I’m very happy I chose Mazda and am loving my cx-5. I would easily recommend Star Mazda to anyone! More

Kyle was awesome! I have been looking for a new car for about a month and a 1/2, so my husband and I have been to lots of dealerships and met lots of salespeople. We s I have been looking for a new car for about a month and a 1/2, so my husband and I have been to lots of dealerships and met lots of salespeople. We saw everything from NO ONE coming out to help us after waiting in the lot for 20 minutes to crazy slick operations. At Star Mazda, we were made to feel comfortable from the minute we stepped into the dealership to the time I drove off in my beautiful new car! Everyone was friendly without ever seeming overzealous. Our salesperson, Kyle, especially, seems like a friend who also just happens to sell cars. We were very comfortable with him from the get go and never felt like he was trying upsell us or talk us into anything. In negotiating, he was up front about pricing and never tried to add anything into our contract or sneak in extras we didn't want. We were so happy with him, with our experience and with the dealership that we bought the car! After a month and a half search, that's all the review you really need. I highly recommend Star Mazda and Kyle! And I adore my new CX-5! More