Star Mazda

windshield washer replacement The service was quick and professional. Car was washed and ready in very little time. I was offered a ride home and a ride back to pick up the car. The service was quick and professional. Car was washed and ready in very little time. I was offered a ride home and a ride back to pick up the car. More

Mazda service was great I brought my car in for its first service appointment and the team at Mazda made my experience very easy. They were friendly and attentive right away, I brought my car in for its first service appointment and the team at Mazda made my experience very easy. They were friendly and attentive right away, clear about everything that was going to take place and took care of all within a reasonable amount of time. More

Very good and accomodating service Went in to lease a new car. Everything was very quick, easy, and professional. Overall it was a very positive experience. Would definitely recommend t Went in to lease a new car. Everything was very quick, easy, and professional. Overall it was a very positive experience. Would definitely recommend to anyone. More

sales people are niice and polite salesperson brian kim is very nice he answer the question about the car and explain very detail he show me how to connect my phone with the car and salesperson brian kim is very nice he answer the question about the car and explain very detail he show me how to connect my phone with the car and use different funtion to explore More

Fastest, Smoothest, Easiest Car Transaction Ever We bought a Certified Mazda CX-5 from Star Mazda. Having done research on the vehicle ahead of time, having test driven the various CX-5 models, and w We bought a Certified Mazda CX-5 from Star Mazda. Having done research on the vehicle ahead of time, having test driven the various CX-5 models, and with an appreciation of the assurances we would have buying a Certified model, we knew we could move quickly once we found one we were interested in. The only variable we were left with was how difficult the transaction would be at the dealership, as almost all our car transactions have been long, painful, stressful processes. We found the perfect model online and began a text chat with the dealership, and arranged to come test drive it that evening. Our intention was to quickly drive it, give it a good solid visual inspection, and quickly negotiate a reasonable price within our budget. We arrived with very little time due to a sporting event we needed to attend and told the dealership we had 15-20 minutes only to get from test drive to completion. First off, they took us seriously and worked hard to earn our business in that short time period. In the end we drove the vehicle, reviewed its history, negotiated a fair price, and maneuvered through the paperwork and completed the sale in roughly 20 minutes. We were thoroughly impressed. We wish all car transactions could go this smoothly and quickly. More

Pleasant Car Buying Process Overall very good experience in buying a car at Star Mazda, from beginning Q&A, test drive with salesperson to financial paperwork with finance rep. I Overall very good experience in buying a car at Star Mazda, from beginning Q&A, test drive with salesperson to financial paperwork with finance rep. I did spend 3 hours at the dealership, a longer time than I would like. Maybe it is because I went on a Sunday afternoon and the salesperson was dealing with several customers at the same time. The best part of the whole process was the final wrap-up session with the finance representative Ryan Sheikh. He explained clearly all the financial terms on all the paperwork that I have to sign. No hard sell on additional products like other dealership, just very friendly conversational exchange, alleviating my displeasure on the 3-hr time spent in the dealership. Ryan should be a model employee in any service-oriented organization. More

Will come back again After i pay off my car, im going to get a new one. We will look for Israel again. He helped us a lot! And Ryan too. Both very accommodating when i bou After i pay off my car, im going to get a new one. We will look for Israel again. He helped us a lot! And Ryan too. Both very accommodating when i bought my car. im going to mention Nathon in service dept too, because he did an amazing job every time i go there to have my car checked. And as long as the awesome hospitality and service are there, i would never regret choosing Star Mazda. More

FIRST CLASS EXPERIENCE Awesome customer service... What a team effort... From John, Jon, and Don..Highly recommend ! I suggest anyone in the market for Mazda a should give Awesome customer service... What a team effort... From John, Jon, and Don..Highly recommend ! I suggest anyone in the market for Mazda a should give John Maisyan a call or email him @jmaisyan@Star-Mazda.com and he will not disappoint you. My buying experience with John is beyond amazing from start to finish, more than I expected. I truly appreciate John's immediate responses every time and being honest and upfront. Thank you John and the staff of Star Mazda for assisting me with my purchase! A wonderful vehicle matching with a wonderful buying experience!! More

Quick and painless I went in feeling nervous. First time buying a car and of course we hear all about pushy car sales people- but within seconds I WAS AT EASE! There was I went in feeling nervous. First time buying a car and of course we hear all about pushy car sales people- but within seconds I WAS AT EASE! There was no pressure. No hard sell. Just questions, answers, a test drive and I never felt more confident and comfortable! I walked in thinking no way am I buying a car today- and DROVE OFF IN A BRAND NEW CX-5 because the process was so easy and laid back. I am beyond happy with the product and the excellent services exceeded my expectation! More

Super Simple! One caveat.. Our 2008 Mazda 3 was totaled in a recent accident, so we had an immediate need for a replacement vehicle. Decided what we wanted, picked out a vehicle Our 2008 Mazda 3 was totaled in a recent accident, so we had an immediate need for a replacement vehicle. Decided what we wanted, picked out a vehicle from the USAA car buying program, of which Star Mazda is a participant in. I made arrangements with Brian Kim, the internet sales manager, for a next evening appointment. He brought the car down from storage and had it ready on the lot for us when we arrived, still having the transport wrappers on it. From there, everything was super smooth sailing. We had pre approved financing, but I wanted to check if we qualified for the incentive financing. Took a little longer than expected, but at the end of a long week, I think my wife and I were just tired and ready to have the whole accident ordeal behind us. Don in finance was very pleasant and detailed our options thoroughly. Brian finished up our evening with the vehicle walkthrough, and that was that! The caveat: The financing application was available online, but the page for that isn't secure (not https), so I did not feel comfortable submitting it online and had to do it in person when we arrived. More