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Star Mazda
Glendale, CA
735 Reviews
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735 Reviews of Star Mazda
May 13, 2019
Bad service I waited two hours and they returned the car not clean. I asked and they told me it is washed but I noticed that outside the body of the car is not wi I waited two hours and they returned the car not clean. I asked and they told me it is washed but I noticed that outside the body of the car is not wiped and wet and the inside is not vaccumed.I doubt they even changed the oil or checked the tires. I don't recommend this point of service. More
by danianalbandian
Verified CustomerEmployees Worked With
There was another employee i don't know his name, Roger Dominguez
May 12, 2019
Great Experience Overall amazing experience! The delivery of the car took a bit long. But other than that it was fantastic! Israel was so kind and made the process so Overall amazing experience! The delivery of the car took a bit long. But other than that it was fantastic! Israel was so kind and made the process so smooth More
by WDEPARTIE
Employees Worked With
Don McCurdy, Israel Espino
May 12, 2019
Disappointing I was disappointed on my last visit because I bought the car and I always service at that dealership. This time the advisor told me that he would ca I was disappointed on my last visit because I bought the car and I always service at that dealership. This time the advisor told me that he would call me with cost estimate, he didn’t. He also told me that he had parts in stock, but he didn’t. He also told me that he would wash the car, but he didn’t either. His excuse was that he got busy. I had to text him and call him several times for him to answer if the car was ready and to get the estimate of the cost of service. At check out he didn’t go over the repairs and said that he will call me in a week when the part arrives. This is not the quality of service I usually get there. More
by AR
Employees Worked With
Craig
May 12, 2019
Perfect Kyle made leasing our new cx5 easy. He reached out moments after I sent a query to Costco and had good offers ready in minutes. He followed up just th Kyle made leasing our new cx5 easy. He reached out moments after I sent a query to Costco and had good offers ready in minutes. He followed up just the right amount and when we were ready to sign he put together a great offer in minutes. The turnaround time on everything was minutes, not hours, which was awesome. The dealer was busy on the day we picked up the car but he still took the time to walk us through every feature and make the overall pickup experience fun. One of the best leasing experiences we’ve had, and we’ve leased from all the major luxury brands. Thank you! More
by Dppptt
Employees Worked With
Kyle Groom
May 11, 2019
Better Than Average Car Dealer I have purchased several Cars in my life and this dealer was excellent,Brian and Victor were pleasant and helpful during the whole process and they ar I have purchased several Cars in my life and this dealer was excellent,Brian and Victor were pleasant and helpful during the whole process and they are on top of their game, Ryan in finance was also excellent I am very pleased with them all and the overall vibe and service this dealership offered and I have chosen them for my goto Dealer of choice, for all future needs and support More
by Agariii
Employees Worked With
Brian Kim, Victor Cubillos, Ryan Sheikh
May 11, 2019
Mazda Tribute Check I brought in my car for service to get my smog certificate. All personnel were extremely helpful. I have used Star Mazda for a long time and have no r I brought in my car for service to get my smog certificate. All personnel were extremely helpful. I have used Star Mazda for a long time and have no reason to change as I feel I get good value for the price and excellent service when needed. More
by LRW
Employees Worked With
Roy Wells, Roger Dominguez
May 10, 2019
Repair Good and explained everything to me. Also provide lyft which very convenient for people like me who has to go back to work after dropping off the car Good and explained everything to me. Also provide lyft which very convenient for people like me who has to go back to work after dropping off the car to the shop. More
by laiwayne
Employees Worked With
Craig, Nathon Madison
May 10, 2019
Roger was terrific! The service center was extremely busy yesterday, and Roger went out of his way to keep me updated on the progress of my service and to get me out as q The service center was extremely busy yesterday, and Roger went out of his way to keep me updated on the progress of my service and to get me out as quickly as possible. I really appreciate it. More
by EJSCX-5
Employees Worked With
Roger Dominguez
May 10, 2019
Maintenance check There’s no where I would take my Mazda. I’ve been here 2 times in the past 9 months and I always receive great service. David is GREAT! He gives me ex There’s no where I would take my Mazda. I’ve been here 2 times in the past 9 months and I always receive great service. David is GREAT! He gives me exact timing of when my car is ready for pick and I appreciate that. Not to mention all the employees are hands on and above friendly. More
by KATHLEENALDANA
Employees Worked With
David Gomez
May 10, 2019
Great service I have all my maintenance service done at Star Mazda, and have always had a positive experience. They are efficient, through, and all the service reps I have all my maintenance service done at Star Mazda, and have always had a positive experience. They are efficient, through, and all the service reps are super helpful. I would not want to go anywhere else! More
by fac999
Employees Worked With
Nathon Madison, Roger Dominguez
