Star Ford Lincoln
Glendale, CA
Filter Reviews by Keyword
By Type
1,057 Reviews of Star Ford Lincoln
great fast service very well qualified and helpful service always with a smile and kind and friendly people here at Star Ford,, the only place that I take my car. very well qualified and helpful service always with a smile and kind and friendly people here at Star Ford,, the only place that I take my car. More
Fantastic Servie This was my first time visiting Star Lincoln and i was very impressed. My Car Service was finished and and they Advisor was very nice. I'll definite This was my first time visiting Star Lincoln and i was very impressed. My Car Service was finished and and they Advisor was very nice. I'll definitely be back. More
30,000 mile maintenance Brought my car in and had the oil changed tires rotated and was given a free lift ride into my work. Picked up my car after work and it drives great! Brought my car in and had the oil changed tires rotated and was given a free lift ride into my work. Picked up my car after work and it drives great! More
Excellent service Never have a problem getting work done in a timely manner. They also pick up and return are cars and they always make sure any recall are repaired. Never have a problem getting work done in a timely manner. They also pick up and return are cars and they always make sure any recall are repaired. More
Easiest dealer experience of my life. Alex made this the easiest buying experience I've ever had. He was all helpfulness, and zero pressure :) I would recommend Star Ford to everyone. Alex made this the easiest buying experience I've ever had. He was all helpfulness, and zero pressure :) I would recommend Star Ford to everyone. More
Service Scheduled service was accomplisher on time as promised. Service personnel were thorough, efficient and friendly. The Service Advisor, Javier Alvarez Scheduled service was accomplisher on time as promised. Service personnel were thorough, efficient and friendly. The Service Advisor, Javier Alvarez, is to be commended for his knowledge, attention to detail, and professional responses to the customers' needs, concerns and questions. He is an exemplary representative of Star Ford Lincoln in Glendale, CA. More
Fantastic Everyone who greeted me at STAR Ford had a smile on their face. When you drive in, you can immediately see all the intake service personnel. Smart d Everyone who greeted me at STAR Ford had a smile on their face. When you drive in, you can immediately see all the intake service personnel. Smart design for intake of clients! The lobby was clean with fresh water, coffee and tea available. Randy was Professional (capital P for emphasis) and helpful. I immediately felt at ease knowing he was in charge of my service. I'm closer to Ford on Lankershim, but that place is total chaos compared to Glendale Star (NoHo Ford is undergoing construction and everyone there appears to be stressed out). More
Excellent customer service Great service!Good guys!we called & they catered to our request immediately.sent us all details about the vehicle even called us and did everything we Great service!Good guys!we called & they catered to our request immediately.sent us all details about the vehicle even called us and did everything we expected. More
Friendly The service advisor Sata is the best. She is on not only very friendly, she will also take extra steps to help her customers. Thanks The service advisor Sata is the best. She is on not only very friendly, she will also take extra steps to help her customers. Thanks More
Stellar Customer Care My Second visit here, first for actual service. The dealer I bought my car from is very far from me so I wanted to find a more local service center. I My Second visit here, first for actual service. The dealer I bought my car from is very far from me so I wanted to find a more local service center. I had tried one for a small issue and they made me feel as if I was not their client since I had bought elsewhere. Star Ford was the exact opposite. Helped me out easily and quickly and I left feeling great. Decided to book with them for my first service. Came in and was helped promptly. They even noticed I should have received a loaner car, but one was not set up, so they offered to have me driven to my office and my car would be returned to me later via valet. WOW now thats nice. Seta made me feel so welcome and explained the process. She even noticed when I bought the car my first service at the dealer was to be covered, I thought well I guess I missed that, but she transferred it over and I did not have to pay for it. Another bonus. So easy and I was on my way. Yes they are busy, and thats because or the excellent customer service. Highly recommend. More