Star Ford Lincoln

Service Bay I have been coming here since I purchased my car from Wondries Alhambra 4 yrs ago. I did notice some changes in your checking in process; Appointment I have been coming here since I purchased my car from Wondries Alhambra 4 yrs ago. I did notice some changes in your checking in process; Appointment Line & Non-Appointment. That is good & better however i dont like that no one can help me, that i must be help to the service tech who i have been assigned. With an appt i would assure that would mean priority. Instead i had to wait for the specific individual assigned to me. More

Excellent service Since my first visit I've been treated excellent. That is the reason why I keep coming back. Keep up the great customer service you guys!! Since my first visit I've been treated excellent. That is the reason why I keep coming back. Keep up the great customer service you guys!! More

Great experience Took my car in for a standard oil change. Overall, the service was done quickly and Randy explained things that were needed. Great experience altoge Took my car in for a standard oil change. Overall, the service was done quickly and Randy explained things that were needed. Great experience altogether. More

Kevin is Awesome! My car got taken care of as usual! Friendly staff and professional service, very good job and will definilty recommend this service center to my frien My car got taken care of as usual! Friendly staff and professional service, very good job and will definilty recommend this service center to my friends! More

friendly,process was quick Overall good experience .. didn’t give 5 stars as they didn’t quite hit the ball out of the park on providing supporting paper work or some details ab Overall good experience .. didn’t give 5 stars as they didn’t quite hit the ball out of the park on providing supporting paper work or some details about that car that would have been nice to know considering the reason I was buying the car ... More

Awesome service as usual by seta a. No issues or complains... seta has always been a true professional providing the outpost in excellent service. She is a service as usual by seta a. No issues or complains... seta has always been a true professional providing the outpost in excellent service. She is a gem of an employee. More

Timely friendly schedule ing was easy wait was short coffee ,hot drinks free , wish you still had car wash,will continue to come to get service. schedule ing was easy wait was short coffee ,hot drinks free , wish you still had car wash,will continue to come to get service. More

very poor service My truck broke down on the freeway and I was towed to the dealership. When I went to pick it up the check engine light was on (it wasn't before I bro My truck broke down on the freeway and I was towed to the dealership. When I went to pick it up the check engine light was on (it wasn't before I brought it in). When I asked about this, some one scanned the code and turned off the light and told me it was fine. It came back on on my way home (I live about 30 miles away. When I called back the dealer, I left two unanswered messages with the person who originally helped me. I finally spoke to someone else who blew mw off. I took the car to the shop where I usually go. The mechanic said that I was overcharged for what was done, that this should have been checked and then proceeded to repair my car. Never again will I go to Star Ford. More

Good service and good communication at this place Good service and good communication. Timely and helpful with texts and calls for picking up and dropping off. Also offered a ride share service while Good service and good communication. Timely and helpful with texts and calls for picking up and dropping off. Also offered a ride share service while car was in service. More

Top notch service My experiences with Star Lincoln have always gone smoothly. The folks at Star Lincoln treat you as a genuinely valued customer with both professional My experiences with Star Lincoln have always gone smoothly. The folks at Star Lincoln treat you as a genuinely valued customer with both professionalism and warmth. I’ve had my MKZ for a full year now and could not be happier. More