Star Ford Lincoln

EXCELLENT PERSONAL SERVICE AND EFFICIENT MAINTENANCE I able to call Seta Alexanian, Lincoln Service Liaison an discuss what I needed done> Seta schedule a appointment and gave me an estimate of the cost. I able to call Seta Alexanian, Lincoln Service Liaison an discuss what I needed done> Seta schedule a appointment and gave me an estimate of the cost. On the day of my appointment Seta had every thing set up with the technician. My service was completed and the car was ready the ahead of time I expected it to be. Seta provided a final cost that was less than expected. Seta also spent extra alter the service was completed providing me with additional information an possible cost of future maintenance on my car. This was greatly appreciated do being on a fixed income. Thank You Seta again for a great job as usual!!! More

Scheduled Maintenance I have been 20 yrs. customer at Star Ford Lincoln. I always have been receiving excellent customer service per visit and the dealer has been treating I have been 20 yrs. customer at Star Ford Lincoln. I always have been receiving excellent customer service per visit and the dealer has been treating like a V.I.P. I'm very satisfied with Star Ford Lincoln and deeply thanks to Reno who was my recent visit service advisor for his knowledge on my vehicle, heads up maintenance recommendation and more importantly, very friendly customer service. More

Periodic maintenance and indicators lights check I came in on Thursday Dec 12 at 8am for periodic maintenance. Also I asked the service agent to please check the warning lights, since I believe they I came in on Thursday Dec 12 at 8am for periodic maintenance. Also I asked the service agent to please check the warning lights, since I believe they have to be reprogrammed since they’re going on and off and my sound system is not working. I was asked if I was going to wait for my truck while they worked on it and I said yes, after that maybe an hour later the service agent came to tell me that the technician haven’t contact her to inform about the progress in the works. To resume my experience around 2pm, I approached the service agent y to ask her about how was everything, and she took me with the technician and he told us that he take a look yet because he had too much to do and it would be until the next day (after I was there the whole morning). at that point, I asked for the ride back home and I got the promise that I was going to be called the next day. I did not received any call, so I went to get my truck on Friday at 4pm. It’s being my first bad experience at Star Ford, I have bought my last two vehicles with you and would like to continue my good relation with you, but these experience is not acceptable. More

Thank you!!! Customer service was wonderful. Loaner car was appriciated. Worked with the insurance company. Kept be informed of the progress regularly. Helpful and a great personality. was appriciated. Worked with the insurance company. Kept be informed of the progress regularly. Helpful and a great personality. More

Periodic Maintenance Was received quickly and friendly. Seta quickly arranged the service. As requested the navigation system was updated and when the work was done the Was received quickly and friendly. Seta quickly arranged the service. As requested the navigation system was updated and when the work was done the car was washed. Appreciate the professional treatment. More

Everything went Perfect. Dealership was new and impressive. Sales people and management were very professional. Would definitely recommend this dealership to anyone looking to purchase a new vehicl impressive. Sales people and management were very professional. Would definitely recommend this dealership to anyone looking to purchase a new vehicle. More

Great service Excellent Service! The service was fast and efficient. My car was cleaned and delivered on time. Thank You. Setta the service agent did a great job Excellent Service! The service was fast and efficient. My car was cleaned and delivered on time. Thank You. Setta the service agent did a great job More

Missed Seta Seta Alexanian provided great experience on my past services, unfortunately she was on vacation during my recent service. When I called to arrange my Seta Alexanian provided great experience on my past services, unfortunately she was on vacation during my recent service. When I called to arrange my service , none of the staff were able to help me to pick up my car, they said Seta is not here and we don't know how to arrange it!!. I drove there to leave my car, but later they delivered my car after the service, car was not clean with a lot of water mark on it. I missed Seta's great customer service this time. More

Productive and pleasant I was treated not only politely but warmly. I was able to do some computer work in a quiet atmosphere. Plus my car was done in an hour. A productive I was treated not only politely but warmly. I was able to do some computer work in a quiet atmosphere. Plus my car was done in an hour. A productive and pleasant experience. More

I had a Mercedes before my purchase of a Ford Escape.. My experience at Star Ford Glendale has superseded that of my previous car. That is a lot said.. Mostly, my positivity toward it was and is the help of experience at Star Ford Glendale has superseded that of my previous car. That is a lot said.. Mostly, my positivity toward it was and is the help of “service” person Seta A.. Thank you Seta for all your help each time and the experience that came with it. More