Star Ford Lincoln

easy and welcoming great customer service with friendly helpable staff . My service was quick and i loved being given knowledge of what to expect with my 10 yr old car great customer service with friendly helpable staff . My service was quick and i loved being given knowledge of what to expect with my 10 yr old car in the future. More

Awesome Service Encounter I arrived as a completely new customer and was treated to the best service experience of my adult life. Seta (Service Advisor) gathered some informat I arrived as a completely new customer and was treated to the best service experience of my adult life. Seta (Service Advisor) gathered some information from me and from my car, looked up the service history from Lincoln and handled everything in a smooth and extremely professional way. She provided a Lyft ride to get us home, had a valet bring a loaner car to our house when the car couldn't be ready by the end of the day and then had the same valet bring my car to me at our home the next day when the service work was completed. Phenominal is all I can say. More

Recall Service Came in for 2 recall services, left my car and was able to pick it up, with the job complete in a very timely manner. Came in for 2 recall services, left my car and was able to pick it up, with the job complete in a very timely manner. More

Oil change Efficient Friendly Accommodating Comfortable lounge with coffee machine Nice parts shop & sales guys Good market price for oil change Clean Efficient Friendly Accommodating Comfortable lounge with coffee machine Nice parts shop & sales guys Good market price for oil change Clean & modern facility Accessibility No appointment necessary More

Customer Service Experience Excellent customer service! Polite,professional and clearly explained the work that was performed. He explained every thing that had to be done from b Excellent customer service! Polite,professional and clearly explained the work that was performed. He explained every thing that had to be done from beginning until the we left,very attentive! Thank you More

Fast Service Randy, was the most friendliest person that have attended me there by far. Love his positive energy and great with kids too. Thank you for your custom Randy, was the most friendliest person that have attended me there by far. Love his positive energy and great with kids too. Thank you for your customer service. :) More

Professional Seta was awesome , very professional and warm, handled my request in a timely manner A++ I also received a loaner car that was very convenient Seta was awesome , very professional and warm, handled my request in a timely manner A++ I also received a loaner car that was very convenient More

Great service writers and techs. Fast, friendly, and efficient service. I am always happy with the explanation of services that i have requested and also with thos writers and techs. Fast, friendly, and efficient service. I am always happy with the explanation of services that i have requested and also with those that they recommend. Star Ford is my go to dealership for service and sales. More

Positive experience, even if not all issues resolved regular service -- oil change, tire rotation, filters, etc. were great. Unfortunately, service folks were not able to duplicate warning notices th regular service -- oil change, tire rotation, filters, etc. were great. Unfortunately, service folks were not able to duplicate warning notices that have appeared for months, so that will have to wait until next time. More

I have no words to explain how horrible the entire organizat I don't think you want a review from me. Put it this way I will never coat this location after they correct the reported problem. Only one service I don't think you want a review from me. Put it this way I will never coat this location after they correct the reported problem. Only one service advisor for the whole Lincoln team? If she is not there the shop is closed. What kind of organization is that? More