Star Ford Lincoln
Glendale, CA
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1,057 Reviews of Star Ford Lincoln
Great service with Moe Moe is an amazing person who took his time showing us everything we needed to know about the car. He was very patient and helpful throughout the entir Moe is an amazing person who took his time showing us everything we needed to know about the car. He was very patient and helpful throughout the entire process. More
Friendly and fast. My first time at Star Ford was a pleasant one. I needed a light bulb changed. I was greeted quickly and the bulb was replaced while I waited,,I will r My first time at Star Ford was a pleasant one. I needed a light bulb changed. I was greeted quickly and the bulb was replaced while I waited,,I will return for future service needs. More
Lincoln Nautilus Checked around different dealerships, no one had what I wanted, Araya was the only one who thought outside the box and went out and found the exact ca Checked around different dealerships, no one had what I wanted, Araya was the only one who thought outside the box and went out and found the exact car I was looking miles away, and within a few days, I was the proud owner. Thank you for making it happen, and I really love my new car. Thx again. More
Defective Powershift Transmission custome treated arrogantly I was one of the unlucky customers that bought a Fiesta with the defective Powershift Transmission that creates this shuddering, irregular gear shifti I was one of the unlucky customers that bought a Fiesta with the defective Powershift Transmission that creates this shuddering, irregular gear shifting and long delay when accelerating. I can’t drive my car anymore not even to the grocery store, it’s dangerous. This issue has led to a National Lawsuit against Ford. I took my car for a diagnose again since they were not able to repair the shuddering transmission and long delay acceleration last time I took it, and for me to qualify for the settlement of the lawsuit I needed another diagnose. They had zero understanding, they just wanted to get rid of me and told me that now they had a new error code on the throttle body. And until I would not fix the throttle body ($1,200!!!!) they could not diagnose the transmission. For the record, the throttle body is a small part that costs $37 and a normal mechanic can replace in literally 15 min for $20. So I had to leave the place, having paid $140 for the diagnose and without them having even taken a look at my defective transmission. I am so done with Ford and how they are treating the customers that have the defective transmission. More
Thank you Star Ford Lincoln I came into Star Ford Lincoln with the intention of just asking questions and exploring my options. Not long after I left with a brand new car. Upon e I came into Star Ford Lincoln with the intention of just asking questions and exploring my options. Not long after I left with a brand new car. Upon entering I was greeted by Harry Safarian who lead me down the quick and easy path toward a beautiful 2019 Ford Fusion. I’ve owned several cars prior to this one, but none of the dealership experiences came close to what I had here. I would absolutely recommend this location to anyone looking for a new vehicle. Thank you Harry and Star Ford Lincoln. I think I’ll go for a drive! More
Service excellence Arrived at the appointment time and there was a line for those with appointments that allowed a minimal waiting time to see the service representative Arrived at the appointment time and there was a line for those with appointments that allowed a minimal waiting time to see the service representative. The safety recall service was written up quickly and they did an servicing review of the vehicle. Randy was very through with his pre and post service discussions about the vehicle. The simplest service process I have had at a dealership and deserves a very positive review. More
Review Very positive experience from the moment I walked into the door. I was under the weather but needed to get a car. Nardoss greeted my wife and I---very Very positive experience from the moment I walked into the door. I was under the weather but needed to get a car. Nardoss greeted my wife and I---very positive and upbeat. Quite a talker!! :) He let me look and consider options with the Navigator, allowed us to take it out twice for a ride--once on streets and then the freeway. At the end of the first day, I knew what I wanted but was unsure of color---I know weird thing to be inconclusive about---so told Nardoss I needed another day or 2. He pushed but then understood I wasn't going to make a decision that day so gave me the space to finalize in my head what I wanted. Cam in later in week and made the purchase. Nardoss and Cash were great to work with.. I give them 5 tars each More
Treated like one of the family! Nardoss and Brian in the Sales Department went above and beyond to make sure my husband and I got the exact car we wanted...they have both been a part Nardoss and Brian in the Sales Department went above and beyond to make sure my husband and I got the exact car we wanted...they have both been a part of the Star Ford Family-owned company for many years. They know how important it is to treat people with kindness and respect. I highly recommend them!! More
As far as I can tell, everything went well. I wasn't there for anything going on. I had a valet service that brought he a car, took mine and returned it when it was finished. But all was good I wasn't there for anything going on. I had a valet service that brought he a car, took mine and returned it when it was finished. But all was good when it was returned and was beautifully "groomed". All is good. More
5 Star Service! Prompt and fast service to get my car out in timely manner. All my concerns were addressed and I am very happy with the Star Ford team! Prompt and fast service to get my car out in timely manner. All my concerns were addressed and I am very happy with the Star Ford team! More