Star Ford Lincoln

Wonderful service rep Can't recommend Richard enough. He was such an expert and took such great care of our car. We are now totally loyal to him. Thanks for making our expe Can't recommend Richard enough. He was such an expert and took such great care of our car. We are now totally loyal to him. Thanks for making our experience easy and stress-free! More

service the set up apt. was easy ,the valet was on time ,happy easy helpful driver, car was returned early in great condition (wheels are always dirty when i the set up apt. was easy ,the valet was on time ,happy easy helpful driver, car was returned early in great condition (wheels are always dirty when i get the car back) other then that Great service THANK YOU VERY MUCH More

Easy, friendly, efficient Awesome service...easy to schedule appt...comfortable wait time and space...friendly people...efficient process...liked the messaging process...and Ra Awesome service...easy to schedule appt...comfortable wait time and space...friendly people...efficient process...liked the messaging process...and Randy was great! Will certainly return. More

Go elsewhere for service My car has had so many recalls I can’t count and when I go to get them fixed, I’m usually treated poorly and made to wait a very long time before I’m My car has had so many recalls I can’t count and when I go to get them fixed, I’m usually treated poorly and made to wait a very long time before I’m even acknowledged. Randy told me to smile, called me little lady, told me I’d “get a lot further if I was nice” because I wasn’t smiling after waiting to be greeted for 45 min. I was never rude or inappropriate, I simply wasn’t smiling. He treated me in a manner that I know he wouldn’t have treated a man. He also put me on speaker phone with a technician who said he should have charged me for 10 extra hours of labor and said he wasn’t going to fix the problem, unaware that I was on the line. Then after they had my car for 4 days, I picked it up and it broke down again, for the same reason. Which is to say the technician pretended to fix my car and sent me back out onto the streets with a dangerous and faulty transmission. Manny remedied the situation and the services were covered under warranty, but I have honestly never had a worse experience. I am wildly disappointed with the unprofessional, inconsiderate way I was treated by the staff. The only cars I have ever bought have been Fords and I’m sorry to say you’ve lost a longtime customer. More

Amazing Nick was GREAT. We got us the price we wanted, we were out the door in under 4 hours. Freddy was great, too. i LOVE my new Fusion!!!! This is my fo Nick was GREAT. We got us the price we wanted, we were out the door in under 4 hours. Freddy was great, too. i LOVE my new Fusion!!!! This is my fourth Ford from Star Ford - i love it there, I will always go back. HIGHLY RECOMMEND! More

2500 miles service I bought my car in 2016 the sales people are friendly .Service department is great I was in and out with in an 1 1/2 hour I bought my car in 2016 the sales people are friendly .Service department is great I was in and out with in an 1 1/2 hour More

Best Service Experience to Date I went in to get an oil change. I was rude and short with the service advisor, Seta Alexanian. I was taking out on her my previous not so great exper I went in to get an oil change. I was rude and short with the service advisor, Seta Alexanian. I was taking out on her my previous not so great experiences there. Ms Alexanian did not bat an eye and took care of my requests. She even advised me about some safety points regarding my tires. If I was in her shoes, I would have done just what was necessary and got me out of there. Be thankful you have employees like her when customers come in with a bad attitude. Thanks Seta. More

Thank you Kevin! Thank you so much Kevin. You’re a life saver and I can feel the difference in the car already. All the work done was part of the recall for my car. I’ Thank you so much Kevin. You’re a life saver and I can feel the difference in the car already. All the work done was part of the recall for my car. I’ll be back to get my breaks etc done here with Kevin of course! More

Very happy with Star service I had a very pleasant experience. Seta was very helpful in personally guiding me through the process of getting my car's problem diagnosed and gettin I had a very pleasant experience. Seta was very helpful in personally guiding me through the process of getting my car's problem diagnosed and getting a loaner. More

Helping me out to purchase the car Mr Nick was awesome!very approachable. He is straight to the point. I will recommend Mr. Nicolas White. he deserve a raise and a good commision Mr Nick was awesome!very approachable. He is straight to the point. I will recommend Mr. Nicolas White. he deserve a raise and a good commision More