Star Ford Lincoln

Transmission fix but they did not fix my car at all My car was doing the same exact thing the very next day after they supposedly fixed the issue and it even stopped on the freeway while I was with my 2 My car was doing the same exact thing the very next day after they supposedly fixed the issue and it even stopped on the freeway while I was with my 2 year old son. I will be contacting ford corporation because it is dangerous to be riding around with this problem going on with my vehicle. More

Friendly, easy, fast Took my car in for routine service for the first time this week. Everyone was very friendly and helpful, went above and beyond when I was running late Took my car in for routine service for the first time this week. Everyone was very friendly and helpful, went above and beyond when I was running late. More

Awesome Service Outstanding customer service provided by Seta and the Star Lincoln Team of Technicians. Would happily recommend them to anyone. I look forward to wor Outstanding customer service provided by Seta and the Star Lincoln Team of Technicians. Would happily recommend them to anyone. I look forward to working with them for all future service needs. More

Broken cover on roof window We bought the car with the broken cover on one of the roof glass. they told us to bring it in on Monday morning and it will be fixed by the end of the We bought the car with the broken cover on one of the roof glass. they told us to bring it in on Monday morning and it will be fixed by the end of the day. Nothing happened the whole day and Eddie from service told me they have to keep it until the next day. Next day afternoon Eddie text me that the part was a wrong part ordered and we have to wait until the new part arrives and we don't know exactly how long. So I said I will have my father pick up the car and you can let me know when the part is ready for me to bring in the car. Wednesday my father and Brother go in to take the car. Eddie was rude to my brother and not answering him why or how long for the part to come. He avoids my brother and calls the sales man who sold the car, his name is Nardos (Nick). He was extremely rude to my family to a point where my brother told him back the F... up and they left. Very terrible customer service on both service agent and the sales agent. I still don't know from Eddie the service department about the part. We bought a brand new car with a broken part and a promise to fix it as soon as possible. I am a loyal Ford customer leasing the 3rd car in a row and this is not acceptable... More

Randy Was Great Randy was knowledgeable and to the point. He clearly takes pride in his work and I really appreciated his system for making sure I understand exactly Randy was knowledgeable and to the point. He clearly takes pride in his work and I really appreciated his system for making sure I understand exactly what was going on with my car. Great overall experience. More

Great help -Fast Delivery. Thnx In order to get the highest rating from me, you have continue the way you are and not disappoint me later on. It is hard to be perfect. In order to get the highest rating from me, you have continue the way you are and not disappoint me later on. It is hard to be perfect. More

Good Services I was looking for a new car, I got a good deal an new car. Their price was more better than the other dealer were offering. I was looking for a new car, I got a good deal an new car. Their price was more better than the other dealer were offering. More

Quick and Professional I have a fleet vehicle. The fleet vehicle manager was super professional, friendly, and fast. I didn't have to wait long for an oil change. Very happy I have a fleet vehicle. The fleet vehicle manager was super professional, friendly, and fast. I didn't have to wait long for an oil change. Very happy with the service! More

Amazing service From the moment that I called and I spoke with the lady the service was amazing immediately they answer immediately they answer all my questions they From the moment that I called and I spoke with the lady the service was amazing immediately they answer immediately they answer all my questions they came to take the car exactly on time they bring back the car exactly on time and even more and that there was very nice the people 🙏 More

Outstanding attentive service I have two rare limited production Shelbys and Jose in service has gone above and beyond to make certain they are well taken care of while at the deal I have two rare limited production Shelbys and Jose in service has gone above and beyond to make certain they are well taken care of while at the dealer. I feel like family each time I visit. More