Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
Take forever to perform any type of service to the vehicle, lucky if you get the car back same day unless your simply getting and oil change/inspection done. Had 2 simple speed sensors replaced (both vehicle, lucky if you get the car back same day unless your simply getting and oil change/inspection done. Had 2 simple speed sensors replaced (both parts totalled 60$) ended up being charged over 650$ claiming it was for labor. Sensors that are easy to access on the car and would take at most an hour to replace. Total rip off, tried getting in contact with the service manager on 3 seprate occasions and if he wasnt im a meeting he was on a lunch break. On top of all they cant even garantee their work, theyll tell you it should drive well now if not bring it in but we cant garantee you wont be charged again.Never buying/using this dealership again when looking for my next car. PLEASE AVOID AT ALL COST!! More
I came in a few weeks ago for my regular maintenance oil change and vehicle check. I arrived at 7:30am but wasn't told until 12:30pm that I needed a total brake job. I didn't mind that the work had to be do change and vehicle check. I arrived at 7:30am but wasn't told until 12:30pm that I needed a total brake job. I didn't mind that the work had to be done but 5 hours later is unacceptable. I made another appointment for the following week (8:30am), and my vehicle wasn't ready for release until 12:45pm. This is my only complaint as in the past I've had better experiences. I understand with the pandemic and all, but I saw people who came in well after me come and go on both visits. I'll still use their services and count these off as "one-offs". The reps behind the counter were very accommodating and did apologize. More
Mr Ray Torres and Mr Y. Persaud were both professional, friendly, and courteous. They both answered all of my questions. The overall experience was very enjoyable. Thank you both very much. friendly, and courteous. They both answered all of my questions. The overall experience was very enjoyable. Thank you both very much. More
I met Mr. Y Persaud today at this dealership. I was buying a 2020 Chrysler Pacifica. He was courteous, professional, and friendly. He explained all of the options for purchasing this vehicle and he ans buying a 2020 Chrysler Pacifica. He was courteous, professional, and friendly. He explained all of the options for purchasing this vehicle and he answered all of my questions. Thank you very much Mr. Persaud. More
Everyone here was so friendly. I was treated like family. They were very accommodating and helpful. I would highly recommend them for anyone looking to buy a car. They were very accommodating and helpful. I would highly recommend them for anyone looking to buy a car. More
I've been using star Chrysler 4 years because I was a business owner working on cars and that's what I was getting my parts from information if I have problems with Jeeps what are the Chrysler products i business owner working on cars and that's what I was getting my parts from information if I have problems with Jeeps what are the Chrysler products including Subaru now that I've had no problems with star Chrysler and I know that much better their Boulevard Jeep I know you personally that Boulevard sucks More
Had big electrical problem and done in no time. Thanks very much. Very friendly and professional people. Definitely will go back when need new car very much. Very friendly and professional people. Definitely will go back when need new car More